bet365 Reviews 

7,052
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

As many have said just diabolical on the slots. Used for a few months now and never known a site where you just constantly lose, it's a miracle to get a bonus and if you do it's always below 20x😂 lit... See more

Rated 1 out of 5 stars

Player gets injured first possession , I get a text my money is refunded based on the injury , go into my account and the money is there and the wager said “ won “. !! Tried to place a wager $100 ,... See more

Rated 1 out of 5 stars

My balance disappeared when playing slots. Tried three times to contact customer services at over an hour each time and still didn’t manage to speak to an advisor. Absolutely disgusting customer servi... See more

Rated 1 out of 5 stars

My account was closed with no notice and no reason given. I had never received a warning or a verification request beforehand. I always placed small, regular bets. I asked in writing for the reason fo... See more


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1.3

Bad

TrustScore 1.5 out of 5

7K reviews

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1.3

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(7,052)

1,270 reviews in the last 12 months

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Rated 1 out of 5 stars

PATHETIC

Attempted to do a simple thing like put a little bet on a horse and I’ve got to give them a complete family tree history, dna samples etc etc etc. so I didn’t bother and they never got my money.

It’s just PATHETIC!!!!

30 August 2026
Unprompted review
Rated 1 out of 5 stars

Gave them another go as I have sled…

Gave them another go as I have sled excluded from all entain products and flutter and this is just same £40 in on 30p a spin one bonus paid £3 another one am going to self exclude from I have never seen so many dead spins slots are meant to be fun there nothing fun about pressing a button see the owner of bet 365 has just bought a horse worth 600k she’s doing ok the most corrupt trainer in horse racing is training it Dan Skelton

29 August 2026
Unprompted review
Rated 2 out of 5 stars

Golden winner DO NOT PLAY .i play here…

Golden winner DO NOT PLAY .i play here a lot and won and lose on many games but this game is on super super low payout - after yesterday and today playing £2 spins and needing 3 bonus to get it i kept getting first 2 127 times and still no 3rd not one bonus - bad bad game
Try others

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Would give zero

Would give zero. I blame the Ontario gambling commission for allowing anyone and everything to get a license in this province. Ford made this a free for all, for all these scam sites!! Being licensed in Ontario means nothing anymore. Ford has ruined the meaning of trust

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling casino £100 on…

Absolutely appalling casino £100 on fire cash push ways and the amount of collect symbols that land with £0 to win is disgustingly shocking, even other games pay poorly too, wish I’d read the reviews before reopening my account after a year of not playing, I would advise others to not play here you’ve got more chance at winning the lottery, this is definitely a casino that seriously need looking into. Would never give this casino another penny of my money again RTP is an absolute lie just a robbing casino that takes everything from you even bonus rounds don’t pay a fraction back. Disgusting money hungry casino. STAY AWAY from these thieves!

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Just thieves and scamer

Just thieves and scamers
Open account. Ur account ready to use it. Deposit your money. Start playing and win. Oh sorry ur account closed and not available why? No reason

25 August 2026
Unprompted review
Rated 1 out of 5 stars

After 3 days of inactivity

After 3 days of inactivity, I logged into my account and a message popped up saying I had exceeded 16 hours of usage time... and some malicious trolls and gremlins from the support team blocked my account without the possibility of reactivating it... embarrassing website, I do not recommend it.

Additionally, there is no possibility of terminating the contract, deleting the account and personal data from their database... pathology

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Gone down hill massively

Gone down hill massively.

Ive used Bet365 for over 10 years. As someone previously mentioned, they used to be the best bookies. Bonuses, fast deposits/withdrawals, nowadays they're awful. Ive stopped receiving bonuses. The customer service stinks, the apps laggy.

I deposited £20 yesterday morning at approx 1030 UK time. My account got restricted for some reason. Missed the entire opening day of tbe season. Woke up this morning, still restricted, cant even withdraw the money to elsewhere and im very strict with how muxh i deposit. Money taken ransom with no explanation and no time frame of when it'll be sorted. Also, customer service just C+P the same bulls***.

Go elsewhere people, this bookies has fell off. PP miles better.

23 August 2026
Unprompted review
Rated 1 out of 5 stars

Well embarrassing is the only word I…

Well embarrassing is the only word I can use to describe bet 365, obviously since the new tax changes being implemented in April it’s absolutely impossible to to win anything on the slots doesn’t matter what day…time…or stake you play there’s no fun at all just deposing for hundreds and hundreds of dead spins, here’s a good one for you after doing 190 spins on a £2 stake on Fishin frenzy big catch to then finally get the scatters and all it pays is 50 pence….says one thing pure rigged, this I just one recent experience but there’s way more than this, thankfully I’ve finally seen sense to stop playing your corrupt games.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Stay clear!!!!!

So they take a $1000 deposit but then will accept an $18 bet on the footy at $1.90. Call them to ask for a deposit straight back considering they had no intention to turn over my deposit anyway, but then they put you on ‘hold’ and dont answer. The most ignorant company to deal with : the worst by far i have dealt with in a long online punting career - stay clear for new, experienced and otherwise . There are much much better options around

21 August 2026
Unprompted review
Rated 1 out of 5 stars

bet365 ban winners but allow people without knowledge to lose a lot

I've been their customer for 12 years, I was losing 10 years ( probably 1000 per year), but when I got much familiar with the game of tennis and football and started to win (which was very difficult, I mainly bet live bets which I watch), they contacted me to know if I need help from their gambling responsibility team. I've just started to win and they asked me if I have gambling problem. I was +5000 for the year, they started to interrupt my sessions, change the bets ( basketball lines, also accepted line movements without my permission). I started to receive messages like " we have noticed that you have lost money", but I was actually winning and during the last 3 months I was +5000. 10 years they didn't notice that I lose ( they removed my bonuses during this years, because I used them a lot, I don't have any bonuses or 2 goals ahead bonus, but its their decision, I don't complain about this).
Here is why I write this.!!!!!
When I started to win after 10 years of play, suddenly they decided that I might have gambling problem. Why? May be, because I don't play the casino....may be because I was winning ....
When you start to win they will ban you. Better to move to another website where they will not limit and log out/ interrupt player's sessions.
Can they explain why sending messages "we have noticed". What they have noticed... they just try to annoy the players who win....They tried to kick me out with changing odds and stakes. Then tell me that I have gambling problem. I continued to use the website although I was limited to 10 pounds bets for premier league games....this was not enough for them- they asked for documents , they started to treat me like a criminal.....For them if you win - you have gambling problem and treat you like criminal. If you spend your hardly earned money playing casino and cant pay your rent, you are good customer, only losers are welcome. How is this a bookmaker.... cant afford to keep a customer who wins 5000 with so much effort. Unfortunately, the government allows them to treat people like this, many people lose money they ban winners and profit billions with unfair game

8 August 2026
Unprompted review
Rated 1 out of 5 stars

Pure trash

Pure trash.

But I asked for my account to be reinstated after a layoff of gambling, asked me 2 questions did I have a sufficient break and were my limits ok, said yes to both. I asked for live betting to be disabled because this is an option with other sportsbooks simply because I just dont want to do any live betting. He said its not possible to disable as it's connected to the sports betting. I said sure no problem leave it as it is.

They then refused to open up my sports betting section because they decided to take it upon themselves to diagnose my gambling, as if they are trained psychologists. And would not reverse the decision, nobody asked me or even attempted to contact me they just abuse their power where they see fit and decided this was in my best interest like they were doing me a favour.

Yet my casino my section which was on a layoff and I did not want reinstated they kept repeating if I wished to open they would do so. Insanely hypocritical and just a bunch of clowns working there.

I was with them for 15-20 years, no big wins no big losses just said I wish live betting to be disabled and they went ahead and shut it all down

I hope someone reads this from that company. They have zero clue what they are doing.

19 August 2026
Unprompted review
Rated 1 out of 5 stars

This UK pos bet site is a pure scam…

This UK pos bet site is a pure scam they do anything and everything to not pay out if you win and your lucky if you can even place a bet properly not to mention the app sucks needs major updating and color scheme is disgusting... The whole experience was disgusting much like UK's food ..

19 August 2026
Unprompted review

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