Best Practice Training Reviews 97

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Was referred to them by the job centre. Once I completed the enrollment form I received course materials which are badly written and doesn't help answer the required assessment questions. Then I recei... See more

Rated 1 out of 5 stars

Son was booked into a course 22-24th January inclusive, suffers anxiety & panic attacks so was pleased in was in Peacehaven, which is local. Night before the course get a message saying there a... See more

Rated 3 out of 5 stars

The course was of a boring nature and whilst the tutor was very friendly and knowledgeable, it could have been taught better. The course was a 3 day course which needed to be a 5 day course due to the... See more

Company replied

Rated 1 out of 5 stars

Waiting 3 mnnths for me egzam date. We are in September now waiting from June for my egzam day after completing everything what they ask me, after that time....no one answer my calls or emails. Wast... See more

Company details

  1. Coaching Center

Information provided by various external sources

Best Practice Training is a high quality provider of project management and IT service management training courses. Now delivering the new PRINCE2 Agile and very soon the new ITIL Practitioner course!


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1.4

Bad

TrustScore 1.5 out of 5

97 reviews

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Rated 5 out of 5 stars

ITIL Foundation training

The ITIL foundation training was great and exciting experience. The instructor presentation skills, appearance, and explanation were three most important things of this training as it allowed us to pick up things very quickly even for beginners and all of us achieved great results.
However I wouldn't recommend any companies to run this training on a tight schedule as we had. Our training lasted three days including the final exam on the third day. It was our organisation to be blamed. I think the importance of the training is very high especially for IT field people as you can clearly see things where are wrong on your Organisation.
I can tell that I'm already charged with new information and Im ready to recommend a change on my organisation.
In addition to this i would strongly recommend this Company to anyone.

18 November 2015
Unprompted review
Rated 5 out of 5 stars

Best training course I have ever attended!

Richard Webber who came in to train myself and another colleague was absolutely brilliant. I was feeling apprehensive about ITIL after studying the course on my own during the summer. Richard settled my nerves and helped me feel ready to take the exam. I actually enjoyed doing the exam because the training session made me feel confident that I understood ITIL. Thank you Richard for all your help!

18 November 2015
Unprompted review
Rated 5 out of 5 stars

Engaging and relevant - exactly what we needed

I've used Best Practice Training for a number of training requirements over the past few years - primarily PRINCE2, ITIL, Agile and software testing.

Every time, they supplied a trainer with not only excellent technical knowledge of the subject but a real passion for the subject. The trainers didn't teach only the theory, they didn't teach the minimum to pass an exam. They taught me how to use the knowledge in real situations.

Without fail, if the question is "Would I recommend them?" the answer is a wholehearted "Yes!"

18 November 2015
Unprompted review
Rated 5 out of 5 stars

Excellent training meeting all my needs

BPT were very helpful in arranging training at my site, with experienced tutors for all the courses they ran (Prince2 and ITIL).
The courses were excellent, the staff were very happy, and the results were very good.
I would highly recommend this company to provide your training

17 November 2015
Unprompted review
Rated 5 out of 5 stars

ITIL Foundation; SDI Service Desk Analyst; SDI Service Desk Manager

Totally impressed with the professionalism, expertise and enthusiasm of this company. The trainers we used were engaging, positive and very patient with us. The cost of the training was exceptionally good value for money and I would have no hesitation in both using this company again (as I will) and recommending to anyone looking for excellent training provision.

17 November 2015
Unprompted review
Rated 5 out of 5 stars

PRINCE2 - Great training

I thought Best Practice did a great job with clear pre-course reading and an excellent instructor for my course in Eastleigh. Thanks and see you again soon I'm sure!

12 November 2015
Unprompted review
Rated 5 out of 5 stars

Prince2 Foundation course

It was a very insightful introduction to Prince2. The host was fantastic with explaining the content and kept the energy levels up!

12 November 2015
Unprompted review
Rated 5 out of 5 stars

Excelent professional people

I am very happy with them, specially with Richar. He has been always very helpfull and ready to answer all my questions. Thank you for the nice experience. For future trainings we will contact them for sure!

12 November 2015
Unprompted review
Rated 5 out of 5 stars

Great course and tutor

Course was great. Well laid out and structured and the tutor was very impressive. Work load was tough but required for the large amount of information delivered in one week.

10 November 2015
Unprompted review
Rated 5 out of 5 stars

Prince 2 Course

The facilities, staff and course are first class. They are extremely accommodating and very professional. I will be booking all future courses through them

10 November 2015
Unprompted review
Rated 5 out of 5 stars

Excellent training

I attended on a PRINCE 2 practitioner training in Canterbury, I had a lot of questions when I applied and they were really helpful and flexible. The training was excellent, good environment, good teacher, provided all the facilities, well-prepared. Absolutely worth the money. If you put your energy in too, with their help it's 100% that you'll pass the exams.

10 November 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant Training

Having no insight into ITIL previously, it was very enjoyable to have a trainer so knowledgeable on the subject. It makes such a difference when the training is conversational style, anecdotal and engaging, thank you.

4 November 2015
Unprompted review
Rated 4 out of 5 stars

good course, expertly delivered

Excellent trainer -

information about where to find the training site could be improved.

4 November 2015
Unprompted review
Best Practice Training logo

Reply from Best Practice Training

Thanks for the feedback! Since your course we improved the joining instructions by also sending a PDF showing the training venue more clearly so we're confident that delegates can find the site easily.

Rated 5 out of 5 stars

Best Practice

Great Prince2 training. Highly recommend. Course well structured and excellent tutor.

2 November 2015
Unprompted review
Rated 5 out of 5 stars

Prince2 Practitioner

As a contractor I needed the course to cover the practical aspects of Project Management as well as provide a good overview of exam technique and I got all of that from this course run by Best Practice. Booking was simple and the course ran with 5 people on it and a very experienced trainer. It's an intensive course and a tough 5 days with two exams but I made it through successfully. Great lunch facilities as part of the course at the Portsmouth location and all for a good price, what more could you ask for? Very satisfied.

2 November 2015
Unprompted review

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