In Store Experience We were warmly greeted by Tracy who gave us her full attention and the benefit of her considerable knowledge and experience the whole time we were there. We were looking for... See more
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Location
Switch locationUnit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ Yeovil, Yeovil, GB
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See what reviewers are saying
Friendly, helpful, knowledgeable assistant. It was good to be able to try out the mattresses, it really made it easier to make our choice.
Tracey was amazing helped and allowed us to take our time. Allowed us to go back and forth making sure we purchased what we wanted firm or medium. Very knowledgeable and first class service.
Company replied
Was made to feel at ease no pressure listened to what i needed and could afford and made sure i was happy with what i bought as an 87 yr old Tracy treated me as a person not just a sale
Company replied
Company details
About Bensons For Beds - Yeovil685
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4a Houndstone Retail Park, Western Avenue, BA22 8YQ, Yeovil, Yeovil, United Kingdom
- 1935848746
4.8
Excellent
449 reviews
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Excellent customer service
Excellent customer service, no pressure selling and gave us time to look round and come to our own decision about purchasing a bed.
13 May 2025
Reply from Bensons For Beds - Yeovil685
Thank you for the wonderful review! We take pride in providing top-notch customer service and allowing our customers to make their own informed decisions. We're glad you had a pleasant experience and hope you enjoy your new bed!
Reply from Bensons For Beds - Yeovil685
Thank you so much for your kind words! Our staff takes pride in providing exceptional service and being knowledgeable and attentive to our customers' needs. We are always happy to be of assistance and look forward to welcoming you back soon.
Very polite
The lady that dealt with me an my partner was very polite and knew her stuff. Will definitely recommend
7 May 2025
Reply from Bensons For Beds - Yeovil685
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with our team member and that you would recommend us to others. We always strive to provide knowledgeable and polite service to our valued customers. Thank you for choosing us!
Reply from Bensons For Beds - Yeovil685
Thank you for your kind review! We pride ourselves on having knowledgeable and respectful staff who provide top-notch service. We hope to see you again soon! #CustomerSatisfaction #ExcellentStaff #HappyCustomers
Great service!
We were greeted by Tracy at the store in Yeovil who was very helpful and knowledgeable. We found exactly what we were looking for and were very impressed with the service we received.
1 May 2025
Reply from Bensons For Beds - Yeovil685
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Tracy provided you with excellent service and helped you find exactly what you were looking for. We hope to see you again soon! 🎉
Sleep well, Team Bensons💜
Customer service was excellent
Customer service was excellent. The time taken to provide support and advice before purchasing was very much appreciated.
25 April 2025
Reply from Bensons For Beds - Yeovil685
Hi Peter thank you for your lovely review.
Regards Richard.
Very pleased with my service from the…
Very pleased with my service from the Yeovil branch Leah was very helpful and don't push use for a sale.
24 April 2025
Reply from Bensons For Beds - Yeovil685
Hi Melanie thank you for your lovely review.
Regards Richard.
Five Stars – Excellent Service from Leah!
We recently purchased a bed and were lucky enough to be assisted by Leah. From start to finish, she was absolutely fantastic. Her product knowledge was impressive—she was able to answer all our questions confidently and helped us find the perfect fit for our needs. What really stood out was her communication throughout the process. She kept us updated every step of the way and made everything feel effortless. Leah made the whole experience smooth and enjoyable, and we couldn’t be happier with the service. Highly recommended!
22 April 2025
Unprompted review
Reply from Bensons For Beds - Yeovil685
Hi Carly thank you for your lovely review.
Regards Richard.
Very helpful and asked if we needed…
Very helpful and asked if we needed help as soon as we got in the store
16 April 2025
Reply from Bensons For Beds - Yeovil685
Thank you for your kind words! We are so glad that our team was able to assist you as soon as you entered our store. We strive to provide excellent and attentive customer service to all of our customers. - Team Bensons 💜
Ottoman bed shopping
Andy was very friendly, helpful & efficient. Looking forward to receiving our new spare bed….
14 April 2025
Reply from Bensons For Beds - Yeovil685
Thank you for the kind words, we are thrilled to hear that you had a positive experience with Andy! We are confident that you will love your new spare bed. Thank you for choosing our business.
lovely service in the Yeovil branch
lovely service in the Yeovil branch , really nice to go back 9yrs later and the same staff are there.
2 April 2025
Reply from Bensons For Beds - Yeovil685
Thank you for choosing our Yeovil branch! We're thrilled to know you had a lovely experience and that our dedicated staff made a lasting impression. We appreciate your loyalty and hope to see you again soon!
Bensons for beds
I walked into Bensons for Beds on Wednesday 2nd April and bought an ottoman type bed a firm mattress and a headboard Yeovil branch. The shop assistant Leah was very helpful and explained everything clearly.
I am very satisfied with the service I received.
2 April 2025
Reply from Bensons For Beds - Yeovil685
Thank you so much for taking the time to share your positive experience at Bensons for Beds! We're thrilled to hear that our team member, Leah, provided exceptional service and helped you find the perfect ottoman bed, mattress, and headboard. Your satisfaction is our top priority and we look forward to assisting you again in the future.
Excellent advice
Excellent advice
Quick delivery
Delivery team on time , quick and polite.
1 April 2025
Reply from Bensons For Beds - Yeovil685
We appreciate your positive feedback! We're happy to hear that you received excellent advice and quick, polite delivery service. Take care, Megan at Customer Care
Reply from Bensons For Beds - Yeovil685
We're glad you found our team member helpful and knowledgeable. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Reply from Bensons For Beds - Yeovil685
We appreciate you taking the time to share your positive experience! We're glad our staff provided quick and helpful service. Take care, Megan at Customer Care
Reply from Bensons For Beds - Yeovil685
We appreciate your kind words! We are so glad you enjoyed our friendly team and excellent service. Thank you for choosing us, Megan at Customer Care
Such a helpful lady that helped us pick…
Such a helpful lady that helped us pick the right bed and mattress and feel like it’s a bit better quality than dreams beds would always recommend
27 March 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that our team member was so helpful in guiding you to the perfect bed and mattress. We appreciate your recommendation and are grateful for your feedback, Megan at Customer Care
*excellent reception and attention to…
*excellent reception and attention to our requirements.Tracy appeared to have an excellent grasp of her profession. Most unusual these days.
29 March 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you received excellent attention and service. It's great to know that you found our team member's expertise impressive. Thank you for your positive feedback, Megan at Customer Care
Excellent service from start to finish
Excellent service from start to finish. Andrew instite and John and his mate delivered it swiftly and professionally
18 March 2025
Reply from Bensons For Beds - Yeovil685
We're happy to hear that you had such a positive experience with our service. We appreciate you mentioning the team's swift and professional delivery! Thank you for choosing us, Megan at Customer Care
Good experience at Yeovil store.No high…
Good experience at Yeovil store.No high pressure sales chat,just helpful information .com salesman.
Andrew when needed.
18 March 2025
Reply from Bensons For Beds - Yeovil685
We're glad you enjoyed your experience at the Yeovil store. It's great to know the information provided was helpful and that you appreciated the no-pressure approach. Thanks for your feedback, Megan at Customer Care
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