Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... See more
Company replied
Location
Switch location1 Risman Place, Washington Square, CA14 3DU Workington, Cumbria, GB
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See what reviewers are saying
I went to Bensons for Beds because that firm had beds as their main sale item. Beds are their main line where otheer companies have beds as a side line. All i wanted was a new matress, bet Bendons for... See more
Company replied
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... See more
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... See more
Company replied
Company details
About Bensons For Beds - Workington695
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, United Kingdom
- 190061179
4.5
Excellent
175 reviews
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Pleasant and helpful in the shop and…
Pleasant and helpful in the shop and the delivery was efficient and well communicated. Products also as expected. My son put his bed together so assume the instructions were easy enough to follow.
13 December 2025
Reply from Bensons For Beds - Workington695
We’re delighted to hear your experience was pleasant and helpful in-store, with smooth and well-communicated delivery! It’s great to know the products met expectations and the assembly was straightforward. 💜 Thank you for your positive review – Lauryn at Customer Care
Well informed and friendly salespeople
Well informed and friendly salespeople. Allowed relaxed time to make a choice from a wide selection of quality beds and accessories. The only glitch (ordered accessory, a Dunlopillo was out of stock) was communicated well, and was subsequently delivered with no fuss. Recommended.
24 November 2025
Reply from Bensons For Beds - Workington695
Thank you for sharing your experience! We’re delighted to hear our sales team provided well-informed and friendly service, giving you the time and space to choose from our wide range of quality beds and accessories.
Thank you for your positive review 💜 – Lauryn at Customer Care
Great service
26 November 2025
Reply from Bensons For Beds - Workington695
Thank you for awarding us 5 stars! We’re so glad you had a great experience with us. Your feedback means a lot,
Megan at Customer Care!
Shopped here before staff always…
Shopped here before staff always pleasant and helpful
15 November 2025
Reply from Bensons For Beds - Workington695
We're so happy to hear that our staff has always been pleasant and helpful during your shopping experiences. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Workington695
We appreciate you taking the time to share your positive experience with us. We're so glad you received great service from our team,
Megan at Customer Care
Very friendly and helpful staff with…
Very friendly and helpful staff with lots of knowledge of the products they sell
16 October 2025
Reply from Bensons For Beds - Workington695
We appreciate your feedback! We are so glad to hear that our staff was friendly, helpful, and knowledgeable about the products we sell.
We hope to welcome you back soon,
Megan at Customer Care
New Mattress
The staff in the workington shop were very polite and friendly, Andy was very helpful when we were choosing a new mattress, he explained the product very professionally, thanks Andy in helping us choose our mattress 👍
30 September 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that our staff were polite and friendly! We appreciate you mentioning how helpful they were in explaining our mattresses. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care
The young man who dealt with us was…
The young man who dealt with us was knowledgable, friendly and professional.
19 September 2025
Reply from Bensons For Beds - Workington695
We're glad you enjoyed your experience. We appreciate you taking the time to share your positive feedback regarding our team member's service!
Thank you,
Lauryn at Customer Care.
Ease of ordering staff knew exactly…
Ease of ordering staff knew exactly what I wanted.
14 September 2025
Reply from Bensons For Beds - Workington695
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our staff and that ordering was easy for you. Our team takes pride in providing exceptional service to our customers. We appreciate your support and look forward to serving you again! #HappyCustomers #ExcellentService
The men delivered the bed
The men delivered the bed , erected as we wanted.Were polite and informative as erected it where we wanted it, They tied and left all neat and tidy.Would use them again
29 August 2025
Unprompted review
Reply from Bensons For Beds - Workington695
We appreciate you sharing your experience. We're happy to hear the delivery team was polite and informative while setting up your bed to your liking, and left everything tidy.
Take care, Megan at Customer Care
Very good staff
12 August 2025
Reply from Bensons For Beds - Workington695
Thank you for leaving this fantastic 5 star review for us Mr Rudd. We appreciate your kind words and hope you love your new order. Take care, Megan at Customer Care
5 ⭐️ service
Ryan (Workington branch) was excellent in making sure i got exactly the right bed and mattress.
4 August 2025
Reply from Bensons For Beds - Workington695
Thank you so much for your review! We're thrilled to hear that Ryan at our Workington branch provided exceptional service to help you find the perfect bed and mattress. We truly value your feedback and look forward to serving you again in the future. Sweet dreams! Megan at Customer Care🛏️😊
Well worth the visit to workington
Andrew is a lovely gentleman, he wasn’t pushy at all & helped guide me to the right mattress & explained to me that even though it was for a spare room, for when grandchildren stay over, a better quality one would be an investment, especially if I ever have to sleep on it myself
I found him very warm & caring, very polite & very knowledgeable, he is a credit to the company & I would highly recommend him to friends & family
16 June 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that you had such a positive experience Jean. We appreciate your kind words regarding the guidance you received in selecting the right mattress. It's great to know that our team member's knowledge and helpfulness were so valuable to you. Thank you for recommending us, Megan at Customer Care
Reply from Bensons For Beds - Workington695
We're happy to hear that the manager was so helpful! We appreciate your positive feedback and we hope you have the best nights sleep, Megan at Customer Care
Avery easy shopping experience
The young lady in the Workington store was very pleasant . Listened and answered every question I asked with confidence, she knew her stuff and explained the process buying to when I would get my mattress. A very easy shopping experience.
24 May 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that you had such a positive shopping experience in our Workington store. It's great to know the team member was so helpful and informative. Thank you for your feedback, Megan at Customer Care
Reply from Bensons For Beds - Workington695
We appreciate your kind words! Our team is glad to have provided you with helpful and informative assistance. Thank you for your feedback, Megan at Customer Care
Friendly staff
Friendly staff who showed me all the options available and keft me to make my own decision on the mattress. Went through all the details and delivery date. Thanks Angela
16 May 2025
Reply from Bensons For Beds - Workington695
Thank you for your review! We're thrilled to hear that our staff provided excellent service and gave you the freedom to choose the perfect mattress for your needs. We always strive to make the process as easy and stress-free as possible. Thank you for choosing us, Angela!
Got a ex display mattress looks as good…
Got a ex display mattress looks as good as new for a fraction of the price
1 May 2025
Reply from Bensons For Beds - Workington695
Thrilled to hear that our ex display mattress met your expectations and saved you money! Thank you for choosing us for your bedding needs. Enjoy a good night's sleep on your "like new" mattress!
Sleep well, Team Bensons💜
First class service from start to finish
First class service from start to finish. Kept informed about everything right through to the knock on the door for delivery. Very friendly, professional and helpful staff both in store and the delivery team. Thoroughly recommend Bensons. Just how a happy purchase should be.
The Mattress is excellent quality too by the way.
1 May 2025
Unprompted review
Reply from Bensons For Beds - Workington695
Thank you for your glowing review! We are delighted to hear that you had a first-class experience with our team. Our goal is to make every purchase a happy one, and we are thrilled that you are satisfied with not only our service, but also the quality of your new mattress. Thank you for recommending Bensons, it means the world to us.
Sleep well, Team Bensons💜
BRILLIANT
We couldn't have picked a better shop to buy a bed from the over all experience from start to finish was excellent.
21 April 2025
Unprompted review
Reply from Bensons For Beds - Workington695
Thank you for choosing our shop for your bed purchase! We're thrilled to hear that your experience was excellent from start to finish. It was our pleasure to assist you in finding the perfect bed. - Team Bensons 💜
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