Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... See more
Company replied
Location
Switch locationUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
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See what reviewers are saying
The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hop... See more
Company replied
Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So ho... See more
Company replied
The member of staff was very knowledgeable and I felt confident I was getting the right product for me. I was not rushed. The delivery was very efficient and the staff were polite and helpful.
Company replied
Company details
About Bensons For Beds - Southport668
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, United Kingdom
- 1704513560
4.9
Excellent
459 reviews
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Everything done and delivered on time
Everything done and delivered on time. I was treated with great courtesy by store , delivery men and all communication by email.
6 May 2026
Reply from Bensons For Beds - Southport668
That’s fantastic to hear! 😊 Great service all the way through—thanks so much for your lovely feedback✨
Helpful
Our mattress was delivered on the day and time specified. The delivery men were curtious and respected our property.
11 May 2026
Reply from Bensons For Beds - Southport668
Thank you for your feedback! We’re pleased your mattress arrived exactly as scheduled and that our delivery team were courteous and respectful of your home 😊
Reply from Bensons For Beds - Southport668
We're so glad the sales assistant's knowledge and assistance were helpful to you! Thank you for your very positive feedback.
Team Bensons
Reply from Bensons For Beds - Southport668
We appreciate your feedback and are so glad to hear our staff provided good attention and support during your visit!
Team Bensons
Very professional from great job the shop to…
Very professional from the shop to delivery. Everything done on time and as promised
3 May 2026
Reply from Bensons For Beds - Southport668
We're happy to hear that you experienced professionalism from our shop to delivery. It's great everything was done on time and as promised!
Team Bensons
Brilliant experience
Brilliant experience, great customer service. Took the time to give us all the information but didn't push us to buy.
25 April 2026
Reply from Bensons For Beds - Southport668
We appreciate your fantastic feedback! We're so glad you received great customer service and all the information you needed without any pressure to buy.
Team Bensons
friendly knowledgeable staff
25 April 2026
Reply from Bensons For Beds - Southport668
Thank you! 😊 We’re so glad you found our team friendly and knowledgeable—just the way it should be!
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist
Reply from Bensons For Beds - Southport668
Thank you! 😊 We’re really pleased you were happy with the service.
Fast delivery helpful and polite staff…
Fast delivery helpful and polite staff quick and efficient. Ant and Duncan were great
24 April 2026
Reply from Bensons For Beds - Southport668
Thank you! 😊 We’re delighted to hear everything was fast, efficient, and friendly—and a big thumbs‑up to Ant and Duncan for being great on delivery!
We’d love to serve you again in the future,
Megan | Customer Care Specialist
good customer service not pushy…
good customer service not pushy delivery on time and prompt and friendly helpful service
22 April 2026
Unprompted review
Reply from Bensons For Beds - Southport668
Thank you! 😊 We’re really pleased to hear you received good customer service with no pressure, and that delivery was on time, prompt, friendly, and helpful. Enjoy your purchase!
Nice atmosphere
Nice atmosphere. I was given all the options for buying a bed. I knew exactly
what I wanted and was served with the minimum of fuss,
24 April 2026
Reply from Bensons For Beds - Southport668
Thank you for your lovely feedback! We’re glad you enjoyed the relaxed atmosphere and a smooth, fuss‑free experience.
Sleep well and sweet dreams!
Megan | Customer Care Specialist💤
We were given lots of help in choosing…
We were given lots of help in choosing a mattress which would help my husband.s back problem. The assistant was knowledgable and spent some time advising us of the options. We are pleased with our purchase.
19 April 2026
Reply from Bensons For Beds - Southport668
hank you for your kind feedback! We’re glad our knowledgeable assistant could take the time to help you find a mattress to support your husband’s back. Wishing you many comfortable nights ahead,
Megan | Customer Care Specialist💜
Everyone was very helpful during the…
Everyone was very helpful during the whole experience
17 April 2026
Reply from Bensons For Beds - Southport668
Thank you for your feedback. We’re pleased to hear that everyone was very helpful throughout your experience. We really appreciate you taking the time to share this with us.
Thank you for your positive review – Lauryn at Customer Care 💜
Great shopping experience at Southport store
My sister was looking to replace an uncomfortable mattress she had bought elsewhere. She was able to look around and try several beds and mattresses before Emma the lovely assistant found us and stepped in to listen to what she was looking for then used the sleep machine results to offer suggestions as to what may be a good fit. We went and had a break then returned to retry a couple of the mattresses and finally decided on a divan base and eve mattress. Emma was knowledgeable, helpful and patient during the whole shopping experience, we asked a lot of questions. I’m looking forwards to the bed arriving and being used, fingers crossed!
12 April 2026
Reply from Bensons For Beds - Southport668
Thank you for such a lovely review! We’re delighted Emma could take the time to listen, guide you through the options, and help you find the right fit. We’ll be keeping our fingers crossed with you for delivery day,
Megan | Customer Care Specialist😊🛏️
We were helped in store by Kiara who…
We were helped in store by Kiara who was extremely knowledgeable and explained all our options leading to us purchasing the right mattress. We were kept updated towards delivery and on the day Vitalitus and Ben were friendly polite and efficient when they delivered our mattress.
17 April 2026
Reply from Bensons For Beds - Southport668
Thank you for your lovely feedback! We’re so pleased to hear Kiara’s knowledge helped you find the right mattress. It’s great to know you felt well looked after every step of the way.
Thank you for your positive review - Lauryn at Customer Care 💜
We were warmly greeted when we entered…
We were warmly greeted when we entered the shop by Emma. She showed us to the mattress firmness machine and then took us around looking and trying various mattresses that we were interested in. Emma was very knowledgable and helped us make a decision and purchase.
13 April 2026
Reply from Bensons For Beds - Southport668
Thank you for your lovely feedback! 😊 We’re delighted to hear Emma gave you such a warm welcome and guided you through finding the right mattress with her knowledge and support. We’re so pleased she helped make your decision easy — enjoy your new mattress,
Megan | Customer Care Specialist✨
Great shopping experience
I went into the store to browse for a new bed and I already knew which bed I wanted however I did not go in to purchase it right then and there. A gentleman called Glenn came to help me with any questions I had about the bed. He was very knowledgeable, listened to my needs and was not pushy when I said I didn’t want any extra stuff just the bed, mattress and the frame. There was also a massive sale going on, so I decided to buy the bed that day. Glenn made my shopping experience very pleasant, nothing worse than a pushy sales person trying to convince you that you need everything they have on offer. This was the Bensons Bed in Southport. I would 100% recommend them!
7 March 2026
Reply from Bensons For Beds - Southport668
Thank you for such a thoughtful review! We’re delighted Glenn at our Southport store provided knowledgeable, pressure‑free support and really listened to your needs. It’s great to hear he helped make your shopping experience so pleasant, and we truly appreciate the recommendation,
Megan | Customer Care Specialist
Excellent service …
Excellent service from going into the showroom and ending with a highly professional delivery, from Vitalijus and Ben,
Thank you to a great team.
14 April 2026
Unprompted review
Reply from Bensons For Beds - Southport668
We appreciate your fantastic feedback! We're delighted to hear you received excellent service from the showroom to the highly professional delivery. Thank you!
Team Bensons
Very informative
10 April 2026
Reply from Bensons For Beds - Southport668
Thank you for your feedback — we’re glad you found the information helpful and informative. We really appreciate you taking the time to let us know.
Excellent service in the store
Excellent service in the store. Everything was explained carefully and when we asked for an earlier delivery, it was arranged. When the bed was delivered, the men worked extremely hard and carefully put the mattress in place.
28 March 2026
Reply from Bensons For Beds - Southport668
Mr & Mrs Wynne,
We appreciate your positive feedback! We're so glad to hear that everything was explained carefully and that we were able to arrange an earlier delivery. It's great to know the delivery team worked hard and carefully.
Team Bensons - Jessica
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