I am very pleased with the whole process from start to finish.Wonderfull service from Ian in the shop.Everything went ahead without any problems.Delivery went very smoothly.So I have no hesitation in... See more
Company replied
Location
Switch locationUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
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We recently purchased a mattress for the Southport store of Bensons, the sales girl was absolutely fantastic, & very professional. I forgot her name? The two guys who delivered the mattress, James &... See more
Company replied
Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... See more
Company replied
The lady in the Southport showroom was very helpful and her guidance enabled to purchase a suitable bed for us along with other items Delivery men were very helpful and placed the beds and mattress... See more
Company replied
Company details
About Bensons For Beds - Southport668
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, United Kingdom
- 1704513560
4.9
Excellent
467 reviews
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Great customer service
29 September 2026
Reply from Bensons For Beds - Southport668
Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. Our team works hard to ensure every customer feels valued. We look forward to serving you again soon!
A great experience
A really great experience from purchase to delivery . Lots of communication and a professional service throughout .
A great company to deal with.
8 October 2026
Reply from Bensons For Beds - Southport668
Hi Janet! Thank you so much for leaving this great review. We are delighted to know that we have given you a positive experience.
Excellent
I am very pleased with the whole process from start to finish.Wonderfull service from Ian in the shop.Everything went ahead without any problems.Delivery went very smoothly.So I have no hesitation in recommending Bensons for your new bed.The Mattress is wonderful.Thank you very much.
4 October 2026
Reply from Bensons For Beds - Southport668
Thank you for your fantastic review! We're thrilled to hear that Ian provided you with wonderful service and that your experience was seamless. It's great to know you're enjoying your new mattress. We appreciate your recommendation and look forward to serving you again!
Mattress purchase.
We recently purchased a mattress for the Southport store of Bensons, the sales girl was absolutely fantastic, & very professional. I forgot her name?
The two guys who delivered the mattress, James & Harris were fantastic & very respectful of our home. It was a very difficult job to get the mattress up two flights of stairs, but with careful handling & professionalism, they managed it! Great service 👍
23 September 2026
Unprompted review
Reply from Bensons For Beds - Southport668
Thank you so much for taking the time to leave us a review! We are thrilled to hear that our salesperson provided you with exceptional service during your mattress purchase. We will be sure to pass along your compliments to the delivery team. We truly appreciate your business and hope you enjoy your new mattress.
The lady in the Southport showroom was…
The lady in the Southport showroom was very helpful and her guidance enabled to purchase a suitable bed for us along with other items
Delivery men were very helpful and placed the beds and mattress carefully in the rooms we wished .
20 September 2026
Reply from Bensons For Beds - Southport668
Thank you for your kind words! Our team at the Southport showroom is dedicated to providing exceptional service to our customers. We are thrilled to hear that you had a positive experience and that our delivery team was helpful. Enjoy your new purchases, and we look forward to seeing you again soon!
The store manager was very helpful and…
The store manager was very helpful and friendly. And the store had a large selection of beds and mattresses.
22 September 2026
Reply from Bensons For Beds - Southport668
We're so pleased to hear that our store manager was helpful and friendly, and that you appreciated the large selection of beds and mattresses available. Thank you for your positive feedback!
Team Bensons
The member of staff was very…
The member of staff was very knowledgeable and I felt confident I was getting the right product for me. I was not rushed. The delivery was very efficient and the staff were polite and helpful.
20 September 2026
Reply from Bensons For Beds - Southport668
Hello! Thank you so much for leaving such a lovely review. We are delighted that you've had such a positive experience in our store.😊
reviewing Southport Branch
Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything.
Our bed hasn’t arrived yet so only doing a review of the customer service in Southport branch
2 September 2026
Reply from Bensons For Beds - Southport668
Hello! Thank you so much for leaving your review, we are pleased that you are so happy with Emma's service. She is always keen to improve so that everyone can have a great experience, so if there is anything she could have done to get a 5* rating from you please let us know.
The two lads did an amazing job getting…
The two lads did an amazing job getting my super kingsize bed into my room. They soon put it all together. They were very friendly and polite and they are an absolute credit to Bensons for Beds. I hope their boss realizes the hard work they put in. My bed is amazing, to top it off good was the 2 lads that delivered it. I will certainly be using bensons for beds again in the future
11 September 2026
Unprompted review
Reply from Bensons For Beds - Southport668
Thank you for the amazing feedback! We are thrilled to hear that our team went above and beyond to get your bed set up and that you had a great experience. We look forward to seeing you again in the future!
We where looked after exceptionally…
We where looked after exceptionally well by Aimie
5 September 2026
Reply from Bensons For Beds - Southport668
Thank you so much for your kind words! We are thrilled to hear that Aimee took excellent care of you. We pride ourselves on providing top-notch customer service and we are happy to know that we met your expectations. We appreciate your feedback and hope to see you again soon!
Absolutely superb service.
Absolutely superb service. The two members of staff I dealt with were welcoming, personable and extremely knowledgeable about the product.
31 August 2026
Reply from Bensons For Beds - Southport668
Thank you so much for your kind words! We are thrilled to hear that you had a superb experience with our team. We pride ourselves on providing excellent service and knowledgeable staff to ensure your satisfaction. Thank you for choosing our business!
Highly recommend Bensons in Southport
Highly recommend Bensons in Southport. We bought our last mattress from there 10 years ago so thought we'd return. Kiara was a star. She explained everything and looked after us start to finish. So hopefully this mattress will last 10 years too and I'm hoping Kiara will still be there as well. The last salesperson was, so I'm thinking that's testament to the store.
21 August 2026
Reply from Bensons For Beds - Southport668
"Thank you for your kind words and for choosing Bensons in Southport again! We're thrilled to hear that Kiara provided exceptional service and we look forward to continuing to serve you for the next 10 years. #BensonsSouthport #ExcellentCustomerService
Excellent service
27 August 2026
Reply from Bensons For Beds - Southport668
Thank you for your kind words! Our team works tirelessly to provide top-notch service and we're thrilled to hear that we exceeded your expectations.
Great service all round
Great service all round - on time kept me informed and respected my property
23 August 2026
Reply from Bensons For Beds - Southport668
We're so pleased to hear that you experienced great service all around! It's wonderful to know that we kept you informed and respected your property. Thank you for your positive feedback.
Team Bensons
V helpful and friendly staff lady.
21 August 2026
Reply from Bensons For Beds - Southport668
Thank you for your kind words! We take pride in providing excellent customer service and are glad to hear our staff made your experience a positive one. We look forward to serving you again soon.
Personality
19 August 2026
Reply from Bensons For Beds - Southport668
Thank you for your kind words about our team's personality! We believe in bringing a positive and friendly attitude to every interaction with our customers. Your review has truly made our day! 😊
Reply from Bensons For Beds - Southport668
Hi Ken Rees Thank you for leaving such lovely feedback.
Amazing experience from all aspects
When me and my disabled partner went In store to buy a mattress the manager couldn’t had been more helpful. She ask how we both slept gave us all the time we needed as my partner has mobility issues and gave us great advise. We bought a mattress the same day. The delivery guys were also amazing and couldn’t help enough either, seeing my partner on crutches struggling to take the old mattress off they stepped in took it down stairs and brought the new one up and put it in place.
17 August 2026
Reply from Bensons For Beds - Southport668
Hi, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase. Thank you for the amazing review, Southport Store
Tony was extremely helpful and very…
Tony was extremely helpful and very knowledgeable so we came out of your store very happy with our purchase.
8 August 2026
Reply from Bensons For Beds - Southport668
Thank you for leaving such lovely feedback.
Emma at Southport branch was fantastic
Emma at Southport branch was absolutely fantastic and spent a lot of time helping us to select a wardrobe within our budget that met our needs
30 July 2026
Reply from Bensons For Beds - Southport668
We're so pleased to hear that our team member at the Southport branch was absolutely fantastic and spent a lot of time helping you select a wardrobe within your budget that met your needs.
Team Bensons
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