Bensons For Beds - Plymouth748 Reviews 

394
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TrustScore 5 out of 5

4.8

Unit C Coypool Road, Marsh Mills, PL7 4TB Plymouth, Devon, GB

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Rated 5 out of 5 stars

Excellent service from the very knowledgeable assistant. He guided us through the options most suitable to our requirements, assisting with various mattresses and pillows until we found the one for us... See more

Company replied

Rated 5 out of 5 stars

Perfect from choosing our bed to delivery thank you Benson for Beds great customer service friendly, helpful staff. The bed is brilliant

Company replied

Rated 5 out of 5 stars

After being recommended to Bensons I couldn't have been more impressed. In store Brad was helpful,knowledgeable & polite. He helped to get me the best deal for my money. Delivery service was second to... See more

Company replied

Rated 5 out of 5 stars

We dealt with Shaun in the Plymouth Coypool store Excellent communication helped explain each mattress we tried and how it would help our health conditions Didn’t make us feel we needed to buy... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Plymouth748

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit C Coypool Road, Marsh Mills, PL7 4TB, Plymouth, Devon, United Kingdom

  • 1752336707

4.8

Excellent

TrustScore 5 out of 5

394 reviews

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4.8

All reviews

(394)

27,083 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The gentleman who helped us in store

The gentleman who helped us in store, he was absolutely fantastic. An older gentleman who couldn't do more to help and knew his products

4 January 2025
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Reply from Bensons For Beds - Plymouth748

Hi Mr Bennetts, we are so pleased you are happy with your product and Thanks again for taking the time to leave us this information about your recent visit. Thank you for the amazing review, Plymouth748 Store

Rated 5 out of 5 stars

Sales and refund…

The Sales lady Victoria was very helpful informing us of all our choices and pros and cons of each bed to make an informed decision. I had to contact Bensons re removal of old bed couldn't wait until 5/2/05 and Tom was very helpful with my refund
A pleasure doing business with Bensons. Wish all staff were like that .

7 January 2025
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Reply from Bensons For Beds - Plymouth748

Thank you very much for the glowing review you left us Mrs. Ellis, we are pleased we gave you a positive shopping and aftercare experience.

Plymouth Bensons team

Rated 5 out of 5 stars

Victoria took the time to listen to our…

Victoria took the time to listen to our needs and help us to select the right mattress and bed. Only down side is the 2 month wait for them.

5 January 2025
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Reply from Bensons For Beds - Plymouth748

Dear Mrs Watson, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.
Regards
Vicky and the Plymouth Team

Rated 5 out of 5 stars

Victoria was absolutely charming and…

Victoria was absolutely charming and knowledgeable when dealing with our purchase.

1 January 2025
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Reply from Bensons For Beds - Plymouth748

Dear Mr Price, thank you for leaving such lovely feedback, we are so pleased you were happy with your new purchase and hope you enjoy your new mattress.

Regards
Vicky and the Plymouth Team

Rated 5 out of 5 stars

The assistant

The assistant, Victoria in the Plymouth store was very helpful and allowed my wife and I to browse the available mattresses without pressure.

31 December 2024
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Reply from Bensons For Beds - Plymouth748

Thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received.

Regards
Vicky and the Plymouth Team

Rated 5 out of 5 stars

I knew exactly what I was after and the…

I knew exactly what I was after and the salesman accommodated this without applying further pressure to up my budget. Shows respect.

30 December 2024
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Reply from Bensons For Beds - Plymouth748

Dear Mr Moschakis, thank you for sharing your great experience with us, we are so glad you are happy with your new purchase.

Regards
Steve and the Plymouth Team

Rated 5 out of 5 stars

Phillip is the man at Bensons in Plymouth

We have just visited Benson for beds at Marsh Mills Plymouth.
Phillip saw us enter the shop and approached us in a very pleasant manner. Phillip then spent at least an hour showing us various beds without any sales pressure. We asked about Hypnos, he even showed us cheaper mattresses. He explained the differences with all the beds, he was very knowledgeable. Defo worth a visit if you’re looking for a bed. Nice one Phillip!

29 November 2024
Unprompted review
Rated 4 out of 5 stars

I recently visited Bensons For Beds and…

I recently visited Bensons For Beds and had a positive experience. The staff were friendly and helpful, providing useful advice without any sales pressure, which made the shopping process comfortable. Although there was a small hiccup with missing headboard bolts, they promptly resolved the issue. The estimated delivery time was longer than I hoped, but the quality of the bed and mattress made it worth the wait. Overall, I would recommend Bensons For Beds for their excellent customer service and support.

17 November 2024
Unprompted review
Rated 5 out of 5 stars

Our Return to Benson's 25 year's later.

We decided to go back to the beginning where we got our first bed, some 25 year's ago.
Ann & I were treated like Royalty & we met the same guy who served us back then, the lovely lass who served us put together a great deal for value,
& We were both pleased with the results.

15 October 2024
Rated 4 out of 5 stars

The sales assistant was helpful and…

The sales assistant was helpful and friendly nothing was too much trouble.just before j payed for our purchase I asked when expected delivery was and was disappointed to hear it would be 12-14, I continued with my purchase as I loved the bed and mattress I chose ..

11 September 2024

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