Customer service was excellent and salesman Ian was knowledgeable and patient. He gave us plenty of time to make a decision and was supportive throughout the whole process. You should be proud to ha... See more
Company replied
Unit 7 Parc Pemberton Retail Park, SA14 9UZ Llanelli, Carmarthenshire, GB
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Customer service was excellent and salesman Ian was knowledgeable and patient. He gave us plenty of time to make a decision and was supportive throughout the whole process. You should be proud to ha... See more
Company replied
The gentleman made sure that it was the right mattress for my recliner bed. Luckily I was still on the computer from when I purchased 10 yrs ago.
Company replied
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... See more
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I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excell... See more
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Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, United Kingdom
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Ian in Llanelli Parc Pemberton was excellent, he was approachable and friendly - not pushy! He knew all answers to our questions and gave great recommendations to our budgets. I had my baby in pram so required to use the lift, he assisted with this also. He was full of smiles and clearly has a font of knowledge of products and services.
The salesman was very helpful, listened to my needs, and wasn’t pushing for a sale.
Friendly salesman John explained everything without pushing item onto me . Excellent
Weren't pounced on as soon as we entered the store. Staff were super approachable and very helpful when I asked for advice. I was encouraged to try plenty of beds and not coerced into buying the moist expensive one. Very impressed
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided such sound concise information regarding the various mattresses. Also he was incredibly efficient, we’d tried out 3 mattresses but made our choice within 20 mins and we then placed the mattress order with John and he dealt with it all effortlessly. This is our 3rd mattress/bed with Bensons and we’ve always had great service. It’s so important to try out a mattress/bed before purchase.
Very efficient friendly ordering service, amended delivery date with ease. Yet to take receipt and so can’t comment on this but quality and style in store looks like good value for money.
John was extremely knowledgeable and helpful. I trusted him fully and would recommend him.
Friendly, informative manager who showed us a great choice of mattresses.
Join was really helpful and explained everything that we asked couldn’t do enough do enough for us if we going to buy anything else we will definitely come back to John Thankyou
Very helpful salesperson. Lots of beds on display to choose from but he was friendly & patient, & guided my mum through the options.
Would definitely recommend.
Good communication, helpful people instore(Cameron especially) great quality items, delivery spot on, polite delivery drivers. All round excellence.
Member of staff, John was great. Friendly, informative and not pushy unlike some. Good sense of humour too!
Very friendly and good service
All paperwork undertaken very efficiently.
Liked the service.not quite sure about not being able to get credit terms not offered nor the free pillow you offered on line.im not sure wether I have 5or 8year guarantee.
John was very helpful and easy to talk with. Easy to find the bed we wanted
Excellent service as expected from my previous purchase
Excellent service and advice at Llanelli store.
Can’t fault Bensons - this is the 4th, bed bought from the store.
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