Being able to try before you buy which is so important when buying a new mattress. Glad Bensons shop is still around - hate buying on line without trying it.
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See what reviewers are saying
Have never been in a bed shop and expected it to be a painful experience being pestered by sales types. Instead we had store manager Susan who helped us work out what we wanted and let us make an in... See more
The selection of the beds we chose was great but when they first arrived the delivery people were one in particular was off hand rude and I do not want this man back in my house. we were sent the wron... See more
Turned up at the Kendal store and got sorted with two beds in under half an hour. Amazing. Very well looked after by Tina who was fab, knowledgeable and super efficient. Really listened to what we nee... See more
Company replied
Company details
About Bensons For Beds - Kendal459
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom
- 1539731871
4.9
Excellent
224 reviews
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Freindly and helpful staff.
22 February 2026
Reply from Bensons For Beds - Kendal459
Thanks a bunch for the lovely review Nigel! We're thrilled you found our team friendly and helpful — you just made our day!
We hope to welcome you back soon!
Megan at Customer Care
Reply from Bensons For Beds - Kendal459
Really appreciate your feedback Judy! Delighted we could give you the support you needed.
We hope to welcome you back soon!
Megan at Customer Care
Excellent service and the delivery guys…
Excellent service and the delivery guys were friendly
13 February 2026
Reply from Bensons For Beds - Kendal459
We're happy you received excellent service and that our delivery guys were friendly! We appreciate your positive feedback and your time.
Stewart - Bensons Team
Reply from Bensons For Beds - Kendal459
We appreciate you sharing your great experience with our service in store and with delivery!
Great beds and service
Great selection of beds to order from. Delivery on correct date and within the time slot. Everything was perfect.
6 February 2026
Unprompted review
Reply from Bensons For Beds - Kendal459
We're happy you found a great selection of beds and that your delivery was on the correct date and within the time slot. We appreciate your positive feedback!
Reply from Bensons For Beds - Kendal459
We appreciate your feedback. We're happy to hear our staff were friendly.
Good all round sevice
I had excellent service from the local Benson shop. The sales assistant was knowledgeable and was able to give me constructive advice which helped me make a decision on which and more importantly which mattress to order.
5 February 2026
Reply from Bensons For Beds - Kendal459
We're so glad to hear you received excellent service at our shop! It's great to know the sales assistant's knowledge and advice helped you choose the perfect mattress. We appreciate your feedback!
Reply from Bensons For Beds - Kendal459
We're happy you found our service excellent and the bed very comfy! Thank you for your positive feedback; it means a lot to us.
Excellent service from start to finish !
2 February 2026
Unprompted review
Reply from Bensons For Beds - Kendal459
We are happy to learn that you received excellent service from the beginning to the end Stuart. Thank you for your positive feedback,
Megan at Customer Care
Good choice of mattress and d/w by a…
Good choice of mattress and d/w by a knowledgeable assistant
23 January 2026
Reply from Bensons For Beds - Kendal459
Thank you for your time with sharing this review with us Caron! Great to hear you found a good choice of mattress and were looked after by a knowledgeable assistant
We truly appreciate your feedback.
Megan at Customer Care✨
Staff at Kendal were helpful
Staff at Kendal were helpful. Bed is just what I wanted. The guys who delivered were very efficient.
22 January 2026
Reply from Bensons For Beds - Kendal459
We're so happy to hear that the staff at Kendal were helpful and the delivery was efficient! We appreciate you letting us know you love your new bed.
Knowledgeable and pleasant staff
Knowledgeable and pleasant staff. Good showroom and ease of purchase and agreeing delivery time. Delivery guys fantastic.
22 January 2026
Reply from Bensons For Beds - Kendal459
We're happy to hear you found our staff knowledgeable and pleasant, and that you were able to easily purchase and arrange delivery. We appreciate your positive feedback on our delivery team!
Good service from buying the bed
Good service from buying the bed. Delivery was excellent very friendly and called re delivery time.
18 January 2026
Reply from Bensons For Beds - Kendal459
We're so happy to hear you received good service while buying your bed! It's great our delivery team was friendly and called about the delivery time. Thank you!
Knowledge is king
Couldn’t be more helpful and had a great knowledge of what we were looking for! Especially enjoyed the electronic testing bed which runs through all the mattress settings from orthopaedic to soft. Very flexible regarding delivery and price was good. The whole experience was excellent.
16 January 2026
Reply from Bensons For Beds - Kendal459
We're so glad to hear that you found our team helpful and knowledgeable! It's great you enjoyed the electronic testing bed and that we could accommodate your delivery needs. Thank you for your positive feedback.
Excellent Customer service from Michael…
Excellent Customer service from Michael at the Kendal branch today. Very helpful, well informed, and polite. I did not feel rushed and was able to choose a mattress with confidence and am looking forward to the delivery. Thank you very much.
14 January 2026
Unprompted review
Reply from Bensons For Beds - Kendal459
Thank you so much for your lovely review! 😊
We’re delighted to hear you received excellent customer service from Michael at our Kendal branch. It’s great to know he was helpful, well‑informed, polite, and gave you the time and confidence you needed to choose the right mattress.
Looking forward to seeing you again!
Megan at Customer Care
Excellent knowledgeable staff
Excellent knowledgeable staff, lots to choose from and reasonable prices
6 January 2026
Reply from Bensons For Beds - Kendal459
We’re so glad you found plenty of choice and that our knowledgeable team made the experience easy and enjoyable! Thank you for your positive review – Lauryn at Customer Care 💜
Given information on beds and then left…
Given information on beds and then left alone to spend time reflecting.
Good hypnos range.
Would have been better if had some separate hypnos toppers
3 January 2026
Reply from Bensons For Beds - Kendal459
Thank you for sharing your feedback Terence! We’re glad you had time to reflect and appreciated the Hypnos range. Great point about separate toppers – we’ll pass that on to the team!
Thanks again for your support—it means a lot!
Megan at Customer Care
Very helpful staff member
Very helpful staff member, many beds to look at although I knew what type I wanted. Everything explained fully with a cheery smile and attitude. Thanks Tina
30 December 2025
Reply from Bensons For Beds - Kendal459
We appreciate you taking the time to leave us such a positive review! We're so glad to hear that our staff was helpful and that you were happy with the service provided. Thank you for your positive review – Lauryn at Customer Care 💜
A bed hunt !
Great stock and we were able to try different sorts of mattresses. Good selection of headboards and divan bases. Quality products. Very efficient and friendly staff.
27 December 2025
Unprompted review
Reply from Bensons For Beds - Kendal459
We're happy to hear that you found a great stock and were able to try different mattresses! We appreciate your recognition of our quality products and efficient staff. Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful and delightful staff at…
Very helpful and delightful staff at the Kendal branch.
1 December 2025
Reply from Bensons For Beds - Kendal459
We’re delighted to hear the team at our Kendal branch was so helpful and delightful! Providing friendly, knowledgeable service is what we strive for every day. 💜 Thank you for your positive review – Lauryn at Customer Care
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