Being able to try before you buy which is so important when buying a new mattress. Glad Bensons shop is still around - hate buying on line without trying it.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have never been in a bed shop and expected it to be a painful experience being pestered by sales types. Instead we had store manager Susan who helped us work out what we wanted and let us make an in... See more
The selection of the beds we chose was great but when they first arrived the delivery people were one in particular was off hand rude and I do not want this man back in my house. we were sent the wron... See more
Turned up at the Kendal store and got sorted with two beds in under half an hour. Amazing. Very well looked after by Tina who was fab, knowledgeable and super efficient. Really listened to what we nee... See more
Company replied
Company details
About Bensons For Beds - Kendal459
Written by the company
Contact info
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, United Kingdom
- 1539731871
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Bensons For Beds - Kendal459
Bensons - a great experience all round
The instore experience with Sue in Kendal has always been exceptional, but the delivery guys were great too. Quick, efficient and courteous

Reply from Bensons For Beds - Kendal459
Great to see the beds in a show room.
Great to see the beds in a show room.
Helpful staff, great communication regarding the delivery.
Just a wonderful experience from buying to delivery to sleeping on our new bed.

Reply from Bensons For Beds - Kendal459
Everything from order to delivery was…
Everything from order to delivery was first class. Kept updated at every stage, delivery team was great, assembled and tidied away after and service with a smile.

Reply from Bensons For Beds - Kendal459
Sue was very helpful and keen to help
Sue was very helpful and keen to help. The advice given was very good and she wasn’t pushy to upsell to more expensive matresses.

Reply from Bensons For Beds - Kendal459
From the store to the delivery all went…
From the store to the delivery all went very smoothly and the mattress is wonderful.

Reply from Bensons For Beds - Kendal459
Brilliant service
What a great shop in Kendal, Cumbria. Our sales assistant was Sue. She was brilliant. Talked us through everything and made buying a bed easy. Fabulous customer service, couldn't of asked for any better. Thankyou Sue.

Reply from Bensons For Beds - Kendal459
Highly recommended
The staff both in the shop and on the delivery were very helpful. Being able to test the mattress in the shop was very useful.The removal of the old bed was something we felt was essential. We are very pleased with the bed and how it looks. Really comfortable and having great nights sleep.

Reply from Bensons For Beds - Kendal459
Michael was very helpful
We popped into Kendall store and were greeted with a very nice young man called Michael, he new everything about the beds and mattresses he was a good salesman 🤣 we look forward to receiving our new bed thank you

Reply from Bensons For Beds - Kendal459
The whole experience was first class…
The whole experience was first class from start to finish

Reply from Bensons For Beds - Kendal459
The service in the shop was excellent
The service in the shop was excellent, everything explained clearly. We tried the bed that we were after had a chance to look at others, stuck with our original choice.

Reply from Bensons For Beds - Kendal459
Bought all our beds from Bensons
Bought all our beds from Bensons. Sue was helpful and friendly.

Reply from Bensons For Beds - Kendal459
5 stars for showroom service, delivery & the mattress
Very good knowledgeable service in the showroom, the delivery was spot on and the new mattress, so far, seems great.

Reply from Bensons For Beds - Kendal459
Fantastic service ,brilliant staff…
Fantastic service ,brilliant staff highly recommend,many thanks

Reply from Bensons For Beds - Kendal459
Great service from the minute we walked…
Great service from the minute we walked in the door!

Reply from Bensons For Beds - Kendal459
Tina provided an excellent service when…
Tina provided an excellent service when we bought our new mattress. Tina was understanding of our needs and price range. She was very informative of all products resulting in us buying a great mattress that we are very satisfied with. Thank you 😄

Reply from Bensons For Beds - Kendal459
Good experience
We just were given lots of important information about the mattresses but the salesman allowed us to then have a look at them by ourselves in our own time. Michael was very helpful and struck the balance well.

Reply from Bensons For Beds - Kendal459
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







