Staff very helpful and knowledgeable about products. Delivery good, products placed in room of my choice. Slight problem with ottoman double bed (came with 4 glides and 4 castors- instead of 8 of one... See more
Company replied
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Staff very helpful and knowledgeable about products. Delivery good, products placed in room of my choice. Slight problem with ottoman double bed (came with 4 glides and 4 castors- instead of 8 of one... See more
Company replied
The two guys that delivered my bed were great, respectful, polite cheerful, even took there shoes off without asking, said it would be no problem to take it upstairs even though its a bit of a tight s... See more
Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... See more
Company replied
Ryan was extremely helpful and even stayed beyond closing time to assist us in finding the right bed base and headboard which we needed to source quickly. Thank you so much.
Company replied
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Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, United Kingdom
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We were given the opportunity to look around in our own time but given advice on certain differences in the mattresses and what to look for when choosing.
Karl the salesman was so professional and efficient. His knowledge of both beds and mattresses was exceptional and he made us feel at ease. Karl was friendly and listened to what we wanted and he guided us round the showroom to show us what would be beneficial to us. We didn’t feel pressured which was refreshing.
The showroom was nice and airy and very clean. There was a wide selection for us to choose from. We decided to buy a full bed with the tempur sensation elite mattress. We would recommend both the store and Karl the salesman to our friends and family. Overall we had a excellent experience
Customer service spot on polite, informative, courteous gentleman called Ryan. Brilliant job fully explained all the details re furniture and sorted paperwork efficiently setting up my agreement. Wouldn’t hesitate in recommending the company. Deserves a Pat on the back.
Very professional, not pushy, knew all the info before looking it up, gave us different ideas to what we originally were looking at
Helpful, knowledgeable staff who make every effort to ensure that the bed you choose is right for you
Excellent, friendly service. He understood what we wanted, pointed out the relevant mattresses and explained the cost and delivery information.
Fabulous, no pressure sales.
Great prices, with other well known companies not being able to come close on pricing or quality for a top of the range TV bed. Super fast delivery and really helpful staff. Can't wait for our bed to arrive!
The guy who dealt with us : Karl, was very friendly, none pushy, but very helpful
The team were friendly, not too overbearing or pushy and very knowledgable. The sale of the bed was very smooth.
Very helpful salesman. Showed us what we wanted and helped us decide.
Knowledgeable and friendly service. The process of buying the perfect bed was made very easy by Karl, the gentleman who served us. Would highly recommend.
The manager, Karl, was most helpful in guiding our choices including use of an electronic mattress with variable hardness and pressure readings. Having made our choice we later decided that we needed a lower headboard. No problem and all sorted and still able to meet the original delivery date.
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