Bensons For Beds - Carlisle Reviews 

316
•
TrustScore 5 out of 5

4.9

Unit 2 Crown Street, CA2 5AB Carlisle, Cumbria, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Staff very helpful and knowledgeable about products. Delivery good, products placed in room of my choice. Slight problem with ottoman double bed (came with 4 glides and 4 castors- instead of 8 of one... See more

Company replied

Rated 5 out of 5 stars

The two guys that delivered my bed were great, respectful, polite cheerful, even took there shoes off without asking, said it would be no problem to take it upstairs even though its a bit of a tight s... See more

Rated 3 out of 5 stars

Good knowledge in store, Carlisle shop is good to go to if you need advice. Website was nice and easy to use, only negative is the finance for it doesn't allow you to leave a deposit online which was... See more

Company replied

Rated 5 out of 5 stars

Ryan was extremely helpful and even stayed beyond closing time to assist us in finding the right bed base and headboard which we needed to source quickly. Thank you so much.

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Carlisle

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 2 Crown Street, CA2 5AB, Carlisle, Cumbria, United Kingdom

  • 1228402463

4.9

Excellent

TrustScore 5 out of 5

316 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(316)

26,637 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bensons for beds Carlisle store…

Karl the salesman was so professional and efficient. His knowledge of both beds and mattresses was exceptional and he made us feel at ease. Karl was friendly and listened to what we wanted and he guided us round the showroom to show us what would be beneficial to us. We didn’t feel pressured which was refreshing.
The showroom was nice and airy and very clean. There was a wide selection for us to choose from. We decided to buy a full bed with the tempur sensation elite mattress. We would recommend both the store and Karl the salesman to our friends and family. Overall we had a excellent experience

19 February 2024
Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable staff who make every effort to ensure that the bed you choose is right for you

30 January 2024
Rated 5 out of 5 stars

Excellent

Excellent, friendly service. He understood what we wanted, pointed out the relevant mattresses and explained the cost and delivery information.

13 January 2024
Rated 5 out of 5 stars

Fabulous

Fabulous, no pressure sales.
Great prices, with other well known companies not being able to come close on pricing or quality for a top of the range TV bed. Super fast delivery and really helpful staff. Can't wait for our bed to arrive!

14 January 2024
Rated 5 out of 5 stars

The manager was most helpful

The manager, Karl, was most helpful in guiding our choices including use of an electronic mattress with variable hardness and pressure readings. Having made our choice we later decided that we needed a lower headboard. No problem and all sorted and still able to meet the original delivery date.

3 January 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look