Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... See more
Company replied
Location
Switch locationUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Everyone at Bensons from staff to delivery were knowledgeable, helpful and went above and beyond our expectations. We would happily buy from Bensons again. We love our new bed which looks great. The m... See more
Company replied
Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
Dave was brilliant helping me find the right mattress at the Bromborough store. Great with advice and suggestions (and patience) to help me find the best solution to suit my budget too. Great cust... See more
Company replied
Company details
About Bensons For Beds - Bromborough
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, United Kingdom
- 1513430043
4.8
Excellent
519 reviews
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Good in house sales people not pushy…
Good in house sales people not pushy like most would recommend
20 August 2025
Reply from Bensons For Beds - Bromborough
We're glad our sales team provided a great, pressure-free experience. Thank you for recommending us and sharing your positive feedback, Megan at Customer Care
Great advice from Garry
Great advice from Garry, good selection of beds and ideas shown and not rushed or pressured into purchase. Helpful with suggestions.
15 August 2025
Reply from Bensons For Beds - Bromborough
We're happy to hear that you found our advice helpful and appreciated the selection and suggestions. Thank you for your positive feedback and for sharing your experience with us, Megan at Customer Care
Pretty difficult fault
Pretty difficult fault. Given time to try our beds in our price range but assistant on hand to answer questions.
14 August 2025
Reply from Bensons For Beds - Bromborough
We're so glad that our team could assist you in finding the perfect bed for your needs! We aim to provide helpful and knowledgeable service to help make your shopping experience easier. Thank you for choosing us!
A great customer service from Joe (…
A great customer service from Joe ( staff at bromborough shop) .
Was a great explanation about the product and also great value for money, and Joe was very professional and explained all about the product .
Also give me all explain on paper , guarantee etc..was very good , I wish this days every was like Joe , great care for customer like me ...thank you Joe .
8 August 2025
Unprompted review
Reply from Bensons For Beds - Bromborough
We appreciate you taking the time to share your experience with us Pedro. We're happy to hear that our staff provided excellent customer service with a great explanation of the product and its value. We're glad you felt well-cared for. Take care and we hope to see you again in the future, Megan at Customer Care
Very friendly shop on Croft retail park…
Very friendly shop on Croft retail park with a good range of stock. Garry was very helpful
9 August 2025
Reply from Bensons For Beds - Bromborough
Thank you for your kind review! We strive to provide a welcoming environment with a great selection of products. We're glad Garry was able to help you out. See you again soon!
Excellent service
Excellent service the gentleman who helped us was brilliant he went into detail about everything, I had no intention of buying a bed that day but after all he told us I decided to purchase my bed that day well done Bensons.
2 August 2025
Reply from Bensons For Beds - Bromborough
Thank you for your kind words! We are thrilled to hear that our team member went above and beyond to provide you with exceptional service and information. We are glad that you found the perfect bed and decided to purchase it on the spot. Thank you for choosing Bensons, Megan at Customer Care
Great service
Great service. Have ordered a few times over the last three years. This is my go to for beds and mattresses. Good value for money and great interest free credit options if needed!
29 July 2025
Reply from Bensons For Beds - Bromborough
Thank you so much for your continued support and trust in us. We're thrilled to be your go-to for all your bed and mattress needs. And our interest free credit options make it even easier to get a good night's sleep without breaking your budget. See you again soon, Megan at Customer Care
Manager very efficient and patient
Manager very efficient and patient. A very good attitude at Bensons. I felt the wee truthful and great service. Thank you
21 July 2025
Reply from Bensons For Beds - Bromborough
Thank you for your review! We are thrilled to hear that our manager provided efficient and patient service with a great attitude. We always strive to be truthful and provide excellent service to our customers. Thank you for choosing Bensons and we look forward to seeing you again, Megan at Customer Care
Reply from Bensons For Beds - Bromborough
Thank you for the kind words! We are thrilled to hear that Garry provided you with excellent service. We strive to provide top-notch service to all our customers. Thank you for choosing us, Megan at Customer Care
Good discount, great service
Good discount, knowledgable staff, great delivery, delivery staff polite and helpful
18 July 2025
Reply from Bensons For Beds - Bromborough
Thank you for your kind words! We are so happy to hear that our staff was knowledgeable and our delivery service was excellent. We are committed to providing the best discounts and top-notch customer service. We hope to see you again soon, Megan at Customer Care
Great service
Very good service in shop
The delivery was excellent And the tracking was so helpful and accurate Very impressed
The men were very polite and helpful put the mattress on the bed
Overall perfect
18 June 2025
Reply from Bensons For Beds - Bromborough
Thank you for your kind words and for choosing our shop! We're thrilled to hear that you had a great delivery experience and were impressed with our tracking system. Our team takes pride in being polite and helpful, and we're happy to hear we made your mattress delivery seamless. We appreciate your support and hope to see you again soon, Megan at Customer Care
Beds beds beds!
The service was excellent. We went in to buy a bed for our granddaughter and ended up buying ourselves a bed too! The lady spent lots of time helping us choose the right bed and mattress.
23 June 2025
Reply from Bensons For Beds - Bromborough
We're happy to hear that you had an excellent experience and found the perfect beds for your granddaughter and yourselves. We appreciate you mentioning the assistance you received in choosing the right mattress. Take care Helen, Megan at Customer Care
Bought a bed (again)
Our bed needed replacing due to age - the gel in the mattress is no longer supporting as it used to and my wife is waking up with a bad back. The previous was also from Bensons so we were happy to come again.
Salesman was extremely helpful and not remotely "hard sell". We've gone for a newer and upgraded version of what we had before.
Post sale communication have all been good. Looking forwards to delivery in a few weeks.
17 June 2025
Reply from Bensons For Beds - Bromborough
We're happy to hear that the salesman was helpful and that you found an upgraded version of your previous bed. It's great to know that the communication has been good, and we appreciate your positive feedback. We hope the new mattress helps with your wife's back issues. Take care, Megan at Customer Care
Picking a bed
We've been in several times and we have found that on each occasion the staff have been friendly and polite, introduced themselves when we entered the store but left us to wander around and look without hassled. when we enquired about various beds, they were very knowledgeable and gave us plenty of options before purchasing our desired bed. Excellent service
12 June 2025
Reply from Bensons For Beds - Bromborough
We appreciate you taking the time to share your positive experience with us Stuart. We're happy to hear that our team provided excellent service and were helpful without being intrusive. Enjoy your new bed, Megan at Customer Care
Customer service very good
5 June 2025
Reply from Bensons For Beds - Bromborough
We appreciate your positive feedback regarding our customer service! We are so glad to have met your expectations and provided a great experience. Take care, Megan at Customer care
Comfortable bed
My experience with Bensons was a pleasant experience. I wasn't pressurised and Imeloa was very helpful. I do feel the extras added on are extremely high considering the amount of money you spend. I was trying to work on a budget. Also a warning to others purchasing a divan bed. If you have wood flooring in a bedroom you're need caster cups. Without can cause an accident due to the bed sliding. I never thought of this and it certainly wasn't mentioned in the store. Its something l feel Bensons should provide.
4 June 2025
Unprompted review
Reply from Bensons For Beds - Bromborough
We're glad you enjoyed your experience and that Imeloa was helpful. We appreciate your feedback regarding the cost of extras and the divan bed on wood flooring. We'll consider your comments to improve our service. Thank you, Megan at Customer care
Friendly and knowledgeable mads the…
Friendly and knowledgeable mads the purchase process very smooth
18 May 2025
Reply from Bensons For Beds - Bromborough
Thank you for the positive feedback! It's our goal to make every purchase process as smooth and enjoyable as possible. We're glad to hear that our friendly and knowledgeable staff made a great impression. See you again soon!
Reply from Bensons For Beds - Bromborough
Thank you for your kind review! We're thrilled to hear that Joe provided excellent customer service by being informative but not pushy. We pride ourselves on our knowledgeable and friendly team members. We appreciate your business and hope to see you again soon! 😀
Imelda was very helpful and not pushy
Imelda was very helpful and not pushy. Gave me time to try out the various mattresses
7 May 2025
Reply from Bensons For Beds - Bromborough
Thank you for your positive feedback, we're glad to hear that Imelda provided excellent service during your visit. We strive to give customers the time and space they need to make the perfect decision for their mattress. Thank you for choosing our business!
excellent staff and service
salesman was very helpful and knowledgeable.
We were able to make a decision with no pressure .
Our questions were answered politely.
11 May 2025
Reply from Bensons For Beds - Bromborough
We're so happy to hear that our salesman provided knowledgeable and helpful service. We take pride in creating a pressure-free environment for our customers and ensuring all questions are answered with kindness. Thank you for choosing us!
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