Sales lady was really friendly and gave us good information. Then the delivery men we good very polite even took there shoes of before coming into the house which goes a long way .
Company replied
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ Bristol, Avon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sales lady was really friendly and gave us good information. Then the delivery men we good very polite even took there shoes of before coming into the house which goes a long way .
Company replied
Very happy with our purchase. Excellent service from very pleasant staff. Delivery on time by friendly driver. Would not hesitate to recommend Bensons.
Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... See more
Company replied
The sales woman was really helpful and approachable, I loved her realness and common sense approach. I appreciated the sale as it made it affordable and nice to get it delivered in a few weeks giving... See more
Company replied
Written by the company
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sales person was genuinely helpful - but not pushy or intrusive to our experience of browsing and trying out mattresses.
Sharon at imperial park was excellent. Great service, not at all pushy and even got my previous order up from 8 years ago so I could order the same mattress!
Brilliant service from the Bristol store - the store staff are very friendly and knowledgeable and helped us pick a great mattress that we’re really happy with!
Friendly welcome, allowed to browse, did not feel pressured into any purchase.
Professional and knowledgeable staff member at Imperial Park Bristol
We were well looked after and got what we wanted
Customer Service was fantastic. Helpful and friendly, without the hard sell.
Already bought from the company early in the year and was happy with the service and product I received. A company I feel I can trust.
Cannot comment fully. The experience of deciding which bed and mattress to buy was great. The service offered by the salesman was good. We were able to purchase a reduced price mattress which was covered and ready for collection when needed. I cannot however comment on the delivery of the other items as we have to wait 19 days for delivery - not particularly good.
From the second we entered the store our experience was lovely. No pushy staff - no rush and when I asked questions the lady was so helpful.. a very quick purchase on our behalf and knowing the wait was so quick sealed the deal.
the lady who served us Wendy was very helpful and friendly,and informative.
Large selection of mattresses to choose from. We were served by a very helpful man who did not make us feel rushed. Very quickly received an e mail about delivery date. And 2 days later another telling us a delivery slot. Very happy with the service we received.
Very helpful and friendly staff. Staff gave good informatative guideance on which type of bed was needed. Not felt pressured into buying any certain brand/ price etc
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.