We bought our first King Size from Bensons in 2014. It was time to change. We had no doubts about buying again from Bensons. The staff at the Barnsley branch were relaxed and let us make our own de... See more
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The sales lady wasn't pushy. She gave us time to look around but kept popping back to see if we were okay and had any questions. She helped answer our questions, was patient with my son running arou... See more
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... See more
Company replied
Great experience in store with helpful advice from the staff there in selecting the right bed and mattress for us. Delivery was great and the delivery drivers were friendly and very helpful.
Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
273 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
From choosing the bed to delivery the experience has been brilliant
Angie in the shop was knowledgeable and the delivery men were pleasant and efficient
11 May 2025
Reply from Bensons For Beds - Barnsley
We are thrilled to hear that your experience with us was nothing short of brilliant! Our team is dedicated to providing top-notch service from start to finish, and we are glad to hear that Angie and our delivery team made a positive impression. Thank you for choosing our business!
Amazing staff @Barnsley.
The lady who helped us was amazing. She explained all of our choices, answered all of our questions, and remembered us when we went back a 2nd time to book.
26 March 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that the team member provided you with such great support! We appreciate you taking the time to share your positive experience with us. Take care, Megan at Customer Care
Great staff
Great staff. Carol was friendly and helpful and very informative. Store in a good location & plenty of parking.
19 March 2025
Reply from Bensons For Beds - Barnsley
We appreciate you mentioning our great staff and convenient location with plenty of parking. We're so glad that you found our team member friendly, helpful, and informative! Take care, Megan at Customer Care
Matteress delivery
Came in delivery slot time was taken to room of my choice delivery men were very pleasant
24 March 2025
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear that our delivery service met your expectations, and our team members were pleasant and helpful. Thank you for your positive feedback, Megan at Customer Care
The assistant was very helpful guiding…
The assistant was very helpful guiding me through the type and quality of the mattress. .by helping me choose which was the best mattress for myself. She took me through the process from start to finish and I was very happy with the bed I bought
14 March 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that the assistant was very helpful and guided you to the best mattress. We appreciate you sharing your positive experience and are glad you are happy with your purchase. Thanks for your feedback, Megan at Customer Care
Carol
Carol, was amazing giving great advice on all the beds and mattresses we liked before leaving us to make our decision. We where then guided through the purchasing of our bed frame and mattress and all the insurance options and what they covered and how we would benefit from them without feeling pressured into purchasing it. All in all we had a great experience with some great help and advice from the staff.
11 March 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you received great advice and felt comfortable making your decision. It's wonderful that our guidance on insurance options was helpful without feeling pressured. Thank you for sharing your positive experience with us, Megan at Customer Care
Carol was friendly
Carol was friendly, professional, knowledgeable and kind. A credit to Bensod
27 February 2025
Reply from Bensons For Beds - Barnsley
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team member helpful and supportive. Take care, Megan at Customer Care
The very knowledgeable and helpful…
Thank you so much to the very knowledgeable and helpful member of staff, Leon. The assistance given was invaluable, and enabled us to make our mattress choice without pressure. Leon is an asset to the Company.
23 February 2025
Reply from Bensons For Beds - Barnsley
We appreciate your positive feedback. We're so glad to hear that our staff member was helpful and knowledgeable, assisting you in making your mattress choice comfortably. We value your recognition of their contribution to our company, Megan at Customer Care
Angie was really helpful and friendly
Angie was really helpful and friendly
Not pushy.
19 February 2025
Reply from Bensons For Beds - Barnsley
We are so happy to hear that you found our team member helpful and friendly. We appreciate your positive feedback, Megan at Customer Care
The lady that delt with me was…
The lady that delt with me was brilliant very helpful and professional 👏
16 February 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that the service you received was brilliant, helpful, and professional. We appreciate you taking the time to share your positive experience, Megan at Customer Care
The lady was very helpful and we were…
The lady was very helpful and we were able to choose a bed within 20 min. She was very knowledgeable.
4 February 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that the staff member was so helpful and knowledgeable! Thank you for letting us know that you found a bed quickly. Take care, Megan at Customer Care
Professional knowledgeable staff
Very helpful and knowledgeable member of staff who made choosing and purchasing of our new bed & mattress a very easy and pleasant experience. Would not hesitate in recommending Bensons for Beds to our family and friends. 5 star 🌟🌟🌟🌟🌟 to Angie at Barnsley branch.
21 January 2025
Reply from Bensons For Beds - Barnsley
We appreciate you taking the time to leave us such a positive review! We're so glad to hear that our staff made your experience easy and pleasant. Thank you for recommending us, Megan at Customer Care
Reply from Bensons For Beds - Barnsley
We appreciate you sharing your positive experience! Our team is glad to have met your needs with professional and helpful service.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Barnsley
We're happy to hear that the salesperson was so knowledgeable. Thank you for your positive feedback, Megan at Customer Care
Very good sales advisors
Very good sales advisors, with great knowledge about their products, allowing me the consumer to purchase the best items for my budget, with discounts where possible.
5 January 2025
Reply from Bensons For Beds - Barnsley
We appreciate you sharing your experience! We're happy to hear that our sales advisors' knowledge helped you find the best items within your budget, including available discounts.
Take care,
Megan at Customer Care
Liked the way we had time to look round…
Liked the way we had time to look round without being pressured and Angie gave us plenty of information on different beds and left us to try them out.
2 January 2025
Reply from Bensons For Beds - Barnsley
We're happy to hear that you felt comfortable browsing and received helpful information. Thank you for sharing your positive experience with us, Megan at Customer Care
Reply from Bensons For Beds - Barnsley
Thank you for your 5 star review James. We appreciate your kind words, Megan at Customer Care
Seeking a new mattress
Practical and supportive advice when deciding on the purchase of a new mattress. The advice was supportive, accommodating but not pushy. Thank you Leon.
29 December 2024
We thought that the salesperson was…
We thought that the salesperson was very good. Efficient, polite with a sense of humour.,Took his time with my 94 year old mum
11 November 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.