The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service. The prices were reasonable for the quality. Everything... See more
Company replied
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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The Barnsley staff - Salesperson Angie & Manager Carol were absolutely amazing … we ‘bought them’ before we bought our bed. Angie was so knowledgable, patient and professional. She listened to us & ga... See more
Company replied
Everything they said would happen, happened and that followed excellent advice and customer service from the minute I walked into the store to the delivery. One of the best companies I have done busi... See more
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... See more
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Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
261 reviews
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Reply from Bensons For Beds - Barnsley
Hey Doreen,
Thank you for your kind feedback! 😊 We're delighted to hear you experienced good customer service and found our assistant helpful. We'll be sure to share your lovely comments with the team. Thanks for choosing us, and we hope to help you again soon,
Megan | Customer Care Specialist
Excellent bed service
Very helpful salesperson Angie at Barnsley Bensons for Beds store.
A great product made in England.
Very good delivery service with great communication. Delivery men efficient and polite.
5 September 2026
Reply from Bensons For Beds - Barnsley
Hi Lizzy,
Thank you for your fantastic review! We're delighted to hear Angie at our Barnsley store was so helpful in finding the right product for you. It's wonderful to know you're pleased with the quality of your new bed and that our delivery team kept you well informed while providing efficient and courteous service. We'll be sure to pass your kind words on to Angie. Enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist
One of the best companies I have done business with for some time
Everything they said would happen, happened and that followed excellent advice and customer service from the minute I walked into the store to the delivery. One of the best companies I have done business with for some time.
30 August 2026
The Barnsley Staff - BRILLIANT!!
The Barnsley staff - Salesperson Angie & Manager Carol were absolutely amazing … we ‘bought them’ before we bought our bed. Angie was so knowledgable, patient and professional. She listened to us & gave such a personalised professional service that is so often lacking these days when people ‘sell to a script’. The level of face to face interaction was exceptional & when Carol became involved as Manager her decisiveness & common-sense in her convictions to make decisions which were right for customer & company was a breath of fresh air. We could have shopped around further … but the level of service & the quality of product & value meant the deal was done there & then .. & we will definitely be recommending these 2 exceptional ladies to our family & friends. A credit to Bensons .. a job superbly done. Thank You!!
17 August 2026
Reply from Bensons For Beds - Barnsley
Hey Timothy,
Thank you for such a fantastic review! 😊 We're absolutely delighted to hear that Angie and Carol at our Barnsley store provided such an exceptional experience.
Wishing you all the best until next time,
Megan | Customer Care Specialist
Over all it was good
Over all it was good. Staff were helpful and there were messages of progress. Delivery men were nice and polite. They put the bed where I wanted.
My only issue was the packaging was filthy. Not just a little dusty but I ran my hand on it and it was black.
This new bed was light coloured and the packaging was left on a brand new cream carpet
16 August 2026
Reply from Bensons For Beds - Barnsley
Thank you for your feedback! 😊 We're delighted to hear that, overall, you had a good experience with us.
We're sorry to hear about the condition of the packaging, though. A little dust is one thing, but "new bed meets black handprint test" definitely isn't the welcome anyone wants! 😬 We appreciate you bringing this to our attention, especially given the packaging was placed on a brand-new cream carpet.
Thank you for sharing your experience. Your feedback helps us improve, and we're glad the service itself left a positive impression. We hope you're now enjoying your new bed,
Megan | Customer Care Specialist
The staff were fantastic delivery…
The staff were fantastic delivery brilliant. The bed is lovely however the wardrobes are not worth the money.
We have spent a lot of money and not happy with the wardrobe, the glass on the wardrobe doors is flimsy I would hate to think this is in a childs room. Need to do better
8 August 2026
Reply from Bensons For Beds - Barnsley
Hey Paul,
Thank you for your feedback. 😊 We're delighted to hear that our store team were fantastic, the delivery service was brilliant, and that you're pleased with your new bed.
We're sorry to hear, however, that the wardrobes didn't meet your expectations, particularly regarding the quality and sturdiness of the glass doors. We understand your concerns and appreciate you taking the time to share them. Feedback like this is incredibly valuable and helps us continue to improve our products and services.
Thank you for choosing us and for your honest review. We hope you enjoy your new bed, and we'll ensure your comments are passed on to the relevant team,
Megan | Customer Care Specialist✨
The delivery men were polite and…
The delivery men were polite and courteous and got on with the job no problem
10 August 2026
Reply from Bensons For Beds - Barnsley
Hello Mrs Ziolkowski,
Thank you for your lovely review! 😊 We're delighted to hear that our delivery team were polite, courteous, and got everything done smoothly without any issues. We'll be sure to pass on your kind words to the team. Thank you for choosing Bensons for Beds, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist🛏️
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Very happy to answer questions and to find us the best overall deal.
7 August 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that our staff were friendly and knowledgeable. It's wonderful that they were happy to answer your questions and find you the best overall deal. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care
Reply from Bensons For Beds - Barnsley
We are so pleased to hear that our team was polite, friendly, and knowledgeable. Thank you for sharing your positive experience with us!
Thank you for your positive review - Lauryn at Customer Care
Brilliant service
The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service.
The prices were reasonable for the quality. Everything was explained about the delivery plus a useful information sheet which also contained a contact number in case we wanted to change the date of delivery.
1 August 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear about your excellent experience! It's wonderful that our assistant was knowledgeable and friendly, and that you felt no pressure. We're also glad you found our prices reasonable and appreciated the clear explanation of the delivery process.
Team Bensons
Made buying a bed easy,staff very…
Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.
31 July 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that your bed purchase was easy and that our staff were professional. It's wonderful to know that the delivery was on time and handled by pleasant and professional individuals. We understand your sentiment about wishing you'd paid for assembly, and we appreciate your feedback.
Team Bensons
I went to your Barnsley branch for a…
I went to your Barnsley branch for a look and Angie was so helpful I have M/S and she made sure the bed I bought was suitable for me.
30 July 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that Angie was so helpful at our Barnsley branch. It's wonderful that they ensured the bed you bought was suitable for your needs.
Team Bensons
Reply from Bensons For Beds - Barnsley
We're so happy to hear we could help! We appreciate your positive feedback.
Team Bensons
Quick delivery
11 July 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your positive experience.
Reply from Bensons For Beds - Barnsley
Thank you for sharing your positive experience with us!
A smooth process form start to finish
Angie made us welcome at the Barnsley branch and went in great detail through the range of beds suitable for our needs. We made a choice and ordered the bed on the 1st June, with delivery scheduled for the 18th June. We were informed as to the progress of the order between order and delivery dates, and provided with a schedule time for delivery. The delivery men arrived within the time slot, removed the old mattress and installed the new one in the bedroom with the minimum of fuss and I have to say a fair bit of effort. They took the old mattress away and removed all the packaging. In all a good job well done.
18 June 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your wonderful experience! We are so pleased to hear that our team provided excellent guidance in selecting your bed and that the delivery and installation were handled efficiently and with great care. We appreciate your kind words.
Team Bensons
Great bed and mattress
Great bed and mattress, superb buying experience, lovely staff, thank you.
19 June 2026
Reply from Bensons For Beds - Barnsley
We're so pleased you had a superb buying experience and love your new bed!
Team Bensons
From walking into store to delivery…
From walking into store to delivery very knowledgeable and helpful and friendly staff when bed was delivered the driver and partner were very good
10 June 2026
Reply from Bensons For Beds - Barnsley
We're so pleased our staff were knowledgeable, helpful, and friendly from store to delivery. We appreciate your kind feedback!
Team Bensons
From walking into the shop We had…
From walking into the shop We had expert advice from Carol who we dealt with throughout We spent plenty of time looking and we were nt rushed Everything was explained fully and in the end we purchased a new Orthopedic Sealy matress Excellant Service
7 June 2026
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear you received expert advice and felt unhurried during your visit. It's great that everything was explained fully, leading to your mattress purchase. Thank you for your positive feedback!
Team Bensons
Reply from Bensons For Beds - Barnsley
We're glad to hear we arrived on time and were professional. Thank you for your feedback!
Team Bensons
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