The sales lady wasn't pushy. She gave us time to look around but kept popping back to see if we were okay and had any questions. She helped answer our questions, was patient with my son running arou... See more
Location
Switch locationUnit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... See more
Company replied
Great experience in store with helpful advice from the staff there in selecting the right bed and mattress for us. Delivery was great and the delivery drivers were friendly and very helpful.
Everyone was very friendly, and down to earth. Carol the wonderful lady who served me was knowledgeable and helpful. I explained to Carol what I needed, tried out a couple of mattresses and decided to... See more
Company replied
Company details
About Bensons For Beds - Barnsley
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, United Kingdom
- 1226786512
4.8
Excellent
272 reviews
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Reply from Bensons For Beds - Barnsley
We are so pleased to hear that our team was polite, friendly, and knowledgeable. Thank you for sharing your positive experience with us!
Thank you for your positive review - Lauryn at Customer Care
Brilliant service
The assistant, Joanne, was extremely knowledgeable and friendly. Can't praise her enough. Didn't feel pressured or hassled. Brilliant service.
The prices were reasonable for the quality. Everything was explained about the delivery plus a useful information sheet which also contained a contact number in case we wanted to change the date of delivery.
1 August 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear about your excellent experience! It's wonderful that our assistant was knowledgeable and friendly, and that you felt no pressure. We're also glad you found our prices reasonable and appreciated the clear explanation of the delivery process.
Team Bensons
Made buying a bed easy,staff very…
Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.
31 July 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that your bed purchase was easy and that our staff were professional. It's wonderful to know that the delivery was on time and handled by pleasant and professional individuals. We understand your sentiment about wishing you'd paid for assembly, and we appreciate your feedback.
Team Bensons
I went to your Barnsley branch for a…
I went to your Barnsley branch for a look and Angie was so helpful I have M/S and she made sure the bed I bought was suitable for me.
30 July 2026
Reply from Bensons For Beds - Barnsley
We're so pleased to hear that Angie was so helpful at our Barnsley branch. It's wonderful that they ensured the bed you bought was suitable for your needs.
Team Bensons
Reply from Bensons For Beds - Barnsley
We're so happy to hear we could help! We appreciate your positive feedback.
Team Bensons
Quick delivery
11 July 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your positive experience.
Reply from Bensons For Beds - Barnsley
Thank you for sharing your positive experience with us!
A smooth process form start to finish
Angie made us welcome at the Barnsley branch and went in great detail through the range of beds suitable for our needs. We made a choice and ordered the bed on the 1st June, with delivery scheduled for the 18th June. We were informed as to the progress of the order between order and delivery dates, and provided with a schedule time for delivery. The delivery men arrived within the time slot, removed the old mattress and installed the new one in the bedroom with the minimum of fuss and I have to say a fair bit of effort. They took the old mattress away and removed all the packaging. In all a good job well done.
18 June 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your wonderful experience! We are so pleased to hear that our team provided excellent guidance in selecting your bed and that the delivery and installation were handled efficiently and with great care. We appreciate your kind words.
Team Bensons
Great bed and mattress
Great bed and mattress, superb buying experience, lovely staff, thank you.
19 June 2026
Reply from Bensons For Beds - Barnsley
We're so pleased you had a superb buying experience and love your new bed!
Team Bensons
From walking into store to delivery…
From walking into store to delivery very knowledgeable and helpful and friendly staff when bed was delivered the driver and partner were very good
10 June 2026
Reply from Bensons For Beds - Barnsley
We're so pleased our staff were knowledgeable, helpful, and friendly from store to delivery. We appreciate your kind feedback!
Team Bensons
From walking into the shop We had…
From walking into the shop We had expert advice from Carol who we dealt with throughout We spent plenty of time looking and we were nt rushed Everything was explained fully and in the end we purchased a new Orthopedic Sealy matress Excellant Service
7 June 2026
Unprompted review
Reply from Bensons For Beds - Barnsley
We're happy to hear you received expert advice and felt unhurried during your visit. It's great that everything was explained fully, leading to your mattress purchase. Thank you for your positive feedback!
Team Bensons
Reply from Bensons For Beds - Barnsley
We're glad to hear we arrived on time and were professional. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Barnsley
We're so pleased our team was helpful! Thank you for your kind words.
Team Bensons
Ladies in store very helpful and…
Ladies in store very helpful and informative
Helped with measurements and advise on mattresses
14 May 2026
Reply from Bensons For Beds - Barnsley
We're so pleased our team provided helpful and informative advice on mattresses and measurements. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Barnsley
We're glad everything went smoothly and was helpful. Thank you!
Team Bensons
Staff named carol
27 May 2026
Reply from Bensons For Beds - Barnsley
Thank you for sharing your positive experience with us.
Team Bensons
Best home furnishings chain
Well, unlike another home furniture chain, we got personal service from the store in Barnsley. The information she gave us was spot on, that is the delivery date. We bought a new tied super king size mattress. It was delivered on time, and they even made the bed, zipping the mattress together.
I would thoroughly recommend their customer service, the emails kept us up to date, and the shop manager gave us the stores number if we had queries, which we didnt!
24 May 2026
Reply from Bensons For Beds - Barnsley
Thank you for your wonderful review! We are so pleased to hear that our team provided such excellent service, from the accurate information to the timely delivery and assembly of your mattress. We appreciate your kind words.
Team Bensons
Reply from Bensons For Beds - Barnsley
Thank you
Team Bensons - Jess
The bed was incredibly wrapped and the…
The bed was incredibly wrapped and the delivery was excellent , everything was very satisfactory .
15 March 2026
Reply from Bensons For Beds - Barnsley
We are so pleased to hear that your bed arrived incredibly wrapped and that the delivery was excellent. Thank you for sharing your positive experience!
Team Bensons - Jess
Very helpful
Very helpful - the only disappointment was that the bed that assesses your posture was not working.
28 April 2026
Reply from Bensons For Beds - Barnsley
Thank you for the feedback! 😊 We’re glad you found the team helpful. We’re sorry to hear the SleepPro wasn’t working during your visit—that’s definitely disappointing, as it’s a useful tool. We appreciate you mentioning it and will pass this on so it can be addressed. Thanks again for taking the time to share your experience. ⭐
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