I love my new bed! ❤️ It looks beautiful and feels very comfortable. I assembled it myself, and the instructions were easy to follow. The quality is very good and it looks even better in my bedroom t... See more
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I love my new bed! ❤️ It looks beautiful and feels very comfortable. I assembled it myself, and the instructions were easy to follow. The quality is very good and it looks even better in my bedroom t... See more
Company replied
I bought 2 Chesterfield sofas and I am satisfied with the experience. They arrived after 4-5 days and the delivery process went smoothly. They arrived in well packed boxes and even after 2 weeks of si... See more
Company replied
We ordered furniture from Beliani, but we still haven’t received it due to their awful delivery partner, BFT. We were home during both scheduled delivery windows. Both times, BFT claimed we weren't th... See more
Company replied
We ordered a fairly priced wooden bed frame that was supposed be according to the description, sturdy, wooden, proper... Well from day 1 it crackles and squeaks so much it wakes me up when I just chan... See more
Company replied
Beliani er et schweizisk online virksomhed og en af de hurtigst voksende online butikker med møbler til en rimelig pris. Vi har et af Danmarks største udvalg af indendørs og udendørs møbler og tilbehør af høj kvalitet til overkommelige priser. Vores produkter leveres direkte fra vores lager til kundens hjem. Hos os har du altid gratis levering og 365 dages retur, altså du kan føle dig sikker på dit køb.
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Replied to 93% of negative reviews
Typically replies within 1 week
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Really easy to use site with many different items for a reasonable price. I cannot comment on quality yet because I have not received my items but so far, I am very happy with my shopping experience with Beliani.
A good experience. You can find everything you want at affordable prices.
Though product are generally of a good quality, the customer service Is outright terrible. We bought two quite expensive carpets and due to renovations at the house, I couldn't lay them out properly until about a month after delivery. One of the carpets had a very visible flaud, which was not a damage, but a production error.
Reply essentially was, "your complaint is too late, we do not accept your complaint and it's a small error anyway, so we wouldn't have accepted it in any case".
This kind of reply shows clearly that they do NOT support their products with any kind of warranty for workmanship, which is actually against the law, but too much work to make a case of.
They had first tried to blame it on my handling and transportation damage, which I should have reported, but this is not the case. Then I got the above reply.
Last time I am ever buying anything from this company, no matter the prices or great products.
very fast, reliable and with nice quality products, totally recommend it
They changed the date of delivery 2 times without any notice. They get the money instantly from your account but they deliver whenever it suits them. I wrote them to ask for refund and they refunded but it was such a long waiting time that the money I payed has changed value 😂And they were also almost proud about it. They told me it’s okey , it’s legal. I can check it from the link etc. yeah sure but it’s rude. There are so many other furniture companies this one is not worth waiting for.
This company is not honest.
On their website it guarantees their products for 365 days. I bought a dining table 6 months ago and the screws of it are falling. I wrote to them telling I want to return it. And they told me that since I used it for 6 months they can not compensate or accept return. Why should I suffer for their low quality product. If you dont want to become stressed with your own money dont purchase from here.
And normally all the products you buy has 1 or 2 years guarantee , exactly because its not fair to sell something that looks good but gonna break in first 6 months and does not worth the money or time at all.
First time we ordered a tv table and then it passed a while and I was wondering about the delivery. I wrote to the support team and got an answer that our table will be delivered in 2023! We ordered it in September 2022. I understand of course that there are global supply chain issues nowadays but at least I though we should be informed about this since we were expecting at that moment the table to be delivered asap. And if I won't write to them myself it seems that they will not write to me eather about that. So communication was very poor.
We canceled this order and I checked some other options which were available at the moment. The delivery was fast, the product quality is great and looks terrific. But minus one star for the communication.
Wr are second time users and must say Price and quality match very well
You must spent some of your free hours with assembly but no problem with quality
website loads slowly. had to wait 2 minutes also between payment and next screen. please increase the bandwith
Very good kvalities. Will strongly return to order, when I get the time. 😊
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