Beliani.dk Reviews 

2,246
•
TrustScore 3 out of 5

2.9

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Rated 5 out of 5 stars

I love my new bed! ❤️ It looks beautiful and feels very comfortable. I assembled it myself, and the instructions were easy to follow. The quality is very good and it looks even better in my bedroom t... See more

Company replied

Rated 5 out of 5 stars

I bought 2 Chesterfield sofas and I am satisfied with the experience. They arrived after 4-5 days and the delivery process went smoothly. They arrived in well packed boxes and even after 2 weeks of si... See more

Company replied

Rated 1 out of 5 stars

We ordered furniture from Beliani, but we still haven’t received it due to their awful delivery partner, BFT. We were home during both scheduled delivery windows. Both times, BFT claimed we weren't th... See more

Company replied

Rated 2 out of 5 stars

We ordered a fairly priced wooden bed frame that was supposed be according to the description, sturdy, wooden, proper... Well from day 1 it crackles and squeaks so much it wakes me up when I just chan... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Office Furniture Store
  6. Outdoor Furniture Store

Written by the company

Beliani er et schweizisk online virksomhed og en af de hurtigst voksende online butikker med møbler til en rimelig pris. Vi har et af Danmarks største udvalg af indendørs og udendørs møbler og tilbehør af høj kvalitet til overkommelige priser. Vores produkter leveres direkte fra vores lager til kundens hjem. Hos os har du altid gratis levering og 365 dages retur, altså du kan føle dig sikker på dit køb.


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 93% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(2,246)

403 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor quality

I bought a lounge set (Loungesæt, Sort/Grå MESSINA) last year and within a year the table got damaged, bubbles appeared on it. In addition, stains have started to appear on it. A product sold for 15.179 DKK should be of better quality. I complained to customer service about this issue, but they blamed me. It is unacceptable that they sell such a bad product and blame their customers. Stay away from this company and its products.

Jeg købte et loungesæt (Loungesæt, Sort/Grå MESSINA) sidste år, og inden for et år blev bordet beskadiget, og der kom bobler på det. Derudover er der begyndt at komme pletter på det. Et produkt, der sælges for 15.179 DKK, bør være af bedre kvalitet. Jeg klagede til kundeservice over dette problem, men de gav mig skylden. Det er uacceptabelt, at de sælger et så dårligt produkt og giver deres kunder skylden. Hold dig væk fra dette firma og dets produkter.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Great product and fast delviery

I took chance and tried to buy the high bar chair from beliani.dk. The product ordered were same as shown on the website. The delivery service was fast and infact a day before of the promise delivery date. The product came in good and strong packing box.

Happy with overall product quality and will sure be happy to buy more in future.

5 March 2024
Unprompted review
Rated 5 out of 5 stars

I bought a navy bench

I bought a navy bench. The delivery was fast and the item is as described. It's very important that the colors are true to the pictures. The assembly instructions are easy to follow. I will definitely buy something again.

10 December 2023
Unprompted review
Rated 1 out of 5 stars

Don’t buy from them

I ordered a bed frame from Beliani, and would highly recommend buying your furniture from anyone other than Beliani. The amount of communication, planning and customer service has been absolutely rock bottom. On the other hand, abdication of responsibility and poor excuses has been amazing. I had to go through 3 wrong deliveries and countless hours lost from my work before they finally got my order delivered. And I have only been offered a 10% discount on my next purchase as compensation.
I will not be shopping with them again, and neither should you.
Good advice from here. Go to. It seems like they have it together :)

9 January 2024
Unprompted review
Rated 5 out of 5 stars

Good experience

I have shopped a few times at Beliani. Every time it has been a pleasure. Fast dispatch and delivery. Goods and prices certainly live up to expectations

19 December 2023
Unprompted review
Rated 5 out of 5 stars

I enjoy shopping at Beliani

I enjoy shopping at Beliani. The products are of a high quality and their prices are reasonable as well. Whenever I have experienced any issues, their customer service team have always been helpful and understanding.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Free shipping but poor delivery

The advertised “free shipping” clause is not quite so. The company strikes the cheapest deal with carriers who use pick-up centers 1km away from destination, even though the “parcel” weighs over 20 kilos. Not very inspired for a furniture shop. My complaints have been ignored by the staff, probably in the hope that they will go away.
Order no 9873962 of 29 November 2023, shipped on 5 December. First complaint to DK staff about delivery on 7 December, unanswered. I made this review on 12 December, after which I was finally contacted by the staff. The pick-up center returned the item in question on December 14. Beliani.dk staff advanced a possible solution to the problem on December 15, but it was too late. To this day I am not in possession of the chair purchased in November.

11 December 2023
Unprompted review

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