Begg Shoes Reviews 

878
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality, comfort, and wide selection of footwear available. Many highlight the excellent, attentive service and the helpful, patient staff who provide personalized assistance, making interactions pleasant. People appreciate the caring approach and high standard of service. Reviewers frequently commend the easy online ordering process, competitive pricing, and very speedy, well-packaged delivery, often arriving earlier than expected. The inclusion of handwritten notes is a much-appreciated personal touch that enhances the overall customer experience.

What people talk about most

Product

Customers had positive experiences with product, praising the wide selection of quality shoes from well-known... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the speed and... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, friendly, and efficient.... See more

Order

Reviewers highlight positive aspects of order, with many customers praising the ease of the ordering process... See more

Staff

Users describe positive interactions with staff, consistently highlighting their friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

This was my first time shopping with Begg shoes, although on this occasion the item I chose wasn’t suitable, I must say that I would have no hesitation buying from this company again. Excellent servi... See more

Rated 5 out of 5 stars

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery. Personal note included from the despatching store makes a difference. I've ordered previously fr... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

878 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(878)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor…

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful person said it was no problem & that Beggs will send them back straight away as soon as Beggs receive them back.I have now received them successfully & are thrilled with the comfort & style of the sandle .

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Ordered my shoes from Begg, never used this company before but I will be from now on. Delivery updates and had my shoes 3 days later-perfect

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Literally a life saver

Literally a life saver. I’m having radiotherapy at the moment and having trouble getting my shoes on and off so many times a day. Sketchers slip ins were the obvious solution. I ordered on line via Amazon.
The shoes arrived ahead of time which was great. I wasn’t expecting a hand written thank you note though that was such a lovely touch. Obviously the owners have old fashion values I will happily highly recommend.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service from this company

Great service from this company. Shoes swiftly arrived and I was v impressed with the careful wrapping of my shoes and in a sturdy box. Sandals were Rieker and there was no need to break them in as they are so comfi. I recommend Beggs and Amazon. Will purchase again. Thank you.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Ordered from Begg for the first time after searching for a certain brand of sandals.
How efficient and respectful I found the whole experience which included super-fast delivery to Kent, great packaging , exacting paperwork and great product.
How other companies should take example of this shop and its wholesome, professional ethos. Thank you and all strength going forward🏆.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Recommended

Online order
Very quick delivery all the way to Essex from Scotland.
Lovely personal note in package.
Shoes were exactly what I wanted.
Thank you.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals…

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am making them my go to shoe shop. When sandals arrived I had a hand written note thanking me for my order - nice touch much appreciated.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent range of shoes in a variety of styles and sizes. Competitively priced. Bought a pair of ecco sandals and casual shoes by mail order. Excellent service, communication and efficient, speedy, free delivery.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service at this shoe shop

I was welcomed as I entered the shop. The young woman assistant saw what I was looking for. I explained my problem feet and she went to a lot of trouble finding me different sizes and bearing with me while I went for an appointment nearby then returned half an hour later.
I am impressed with the 60 day returns policy, too.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and friendly

Very efficient and friendly. I had never heard of them so called to make sure they were legit before ordering the beige vivo barefoots sold out everywhere else.
Quick delivery plus label included if I needed to return ( I didnt) Even included a little handwritten note saying thank you for shopping with them.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service …

Always get a great service from Shoes at 105 Elgin. The manager Cheryl and her staff are extremely helpful there and at the other premises in Elgin.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Was trying to replace my favorite Hoff trainers and came across them on the Begg Shoes website - ordered on 22 June and received in Cork, Ireland this morning (25th) perfectly packaged with a little thank you note - delighted! Will be recommending this company

25 June 2026
Unprompted review
Rated 5 out of 5 stars

First class.

Ordered 2 pairs of shoes on Friday morning, received them Monday lunchtime first class service. Have used them previously would not order from anywhere else,excellent choice of top brands.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Great choice of sandals!

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery.
Personal note included from the despatching store makes a difference.
I've ordered previously from Begg Shoes and always had a great shopping experience.
Thank you, lovin' my Remonte sandals (again!)

15 June 2026
Unprompted review

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