Begg Shoes Reviews 

876
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality, comfort, and wide selection of footwear available. Many highlight the excellent, attentive service and the helpful, patient staff who provide personalized assistance, making interactions pleasant. People appreciate the caring approach and high standard of service. Reviewers frequently commend the easy online ordering process, competitive pricing, and very speedy, well-packaged delivery, often arriving earlier than expected. The inclusion of handwritten notes is a much-appreciated personal touch that enhances the overall customer experience.

What people talk about most

Product

People report positive experiences with product, often highlighting the great selection and quality of shoes... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, friendliness, and... See more

Order

Consumers find order to be a positive experience, with many praising the ease of online ordering and the... See more

Staff

Clients share positive opinions on staff, consistently highlighting their efficiency, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful pe... See more

Rated 5 out of 5 stars

I was after a pair of Sketchers Sandals which no-one else had in stock. After a general search Begg shoes did have them in stock, From order to delivery everything was simple quick - so pleased I am... See more

Rated 5 out of 5 stars

This was my first time shopping with Begg shoes, although on this occasion the item I chose wasn’t suitable, I must say that I would have no hesitation buying from this company again. Excellent servi... See more

Rated 5 out of 5 stars

Great choice of sandals from lots of brands, ease of ordering and very speedy despatch and delivery. Personal note included from the despatching store makes a difference. I've ordered previously fr... See more


Company details

  1. Shoe Store
  2. Handbags Shop

Written by the company

Begg Shoes has been selling high quality, great value footwear for all the family since 1866. We are one of the oldest running multi-channel footwear retailer in the UK and pride ourselves on offering great product and first class customer service. Over nearly 155 years the business has evolved from a UK based shoe manufacturer to a shoe retailer.


Contact info

4.9

Excellent

TrustScore 5 out of 5

876 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(876)

193 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I felt like a valued customer

I felt like a valued customer. My order arrived early. I have mobility issues and would be confident ordering again. I particularly liked the personal handwritten note enclosed and return label if needed. Would not hesitate to recommend.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service from staff…

Excellent friendly service from staff at the Market Harborough branch.

Bought a pair of Ecco sandals for the same price as they would have been online but delivered to my house the next day.

I previously bought all my shoes at Christian’s in Market Harborough and am now happy to support another family business that has now taken over the original store.

Thank you for the excellent service.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

BEGG shoes-Outstanding

I thought the service at BEGG shoes was out standing, fast delivery, had item I wanted & good price to. Love that I'm helping, a family ran business. I shall purchase, from here again - when looking for my next pair of shoes.
I ordered sketchers trainers slip on's - in April 2026 - fab shoe establishment. Thank you

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Begg Shoes

Great service from Begg Shoes. The shoes arrived within a couple of days and had been carefully checked and packaged with a personalised note enclosed. The shoes were exactly as ordered and sold at a competitive price. I would definitely buy from this company again.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Ordered Friday lunchtime arrived Saturday morning amazing service. Didn’t need to return but they provided a return label inside box if needed. Handwrittten note inside , little touches x

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Unfortunately I ordered the wrong size

Unfortunately I ordered the wrong size, but so easy to return as Begg Shoes had included a return label. Shoes arrived very quickly! Sadly they didn't have the size I wanted but I have found them on another site but not in sale😢

17 July 2026
Unprompted review
Rated 5 out of 5 stars

I am delighted with the sandals I…

I am delighted with the sandals I received today. The delivery was spot on and I was kept up to date with the delivery times. Of course the most important reason I gave 5 stars is that they are supremely comfortable.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Found exactly what I was looking for

Have been looking to replace my favourite Gabor Raynor sandals and Begg shoes stocked my size and in Ieather which weren’t even available on the Gabor site. So pleased. The online process and email communication excellent. The handwritten note with the delivery was a lovely touch. Thank you. I will use the website again.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

And the trophy goes to.....

Genuine review .
Second pair of sandals arrived today from Begg Shoes as a result of having found the ones I wanted; what a delight it is to be a customer of this fine company. Easy ordering, delivery with recognisable brand and packaging 👍🏻.
Politeness, efficiency, well wrapped purchases with accompanying , handwritten notes - a praiseworthy example of how this business is highly customer-focussed. I wish all retailers would take note and follow their ethos.
Well done to all and be proud of yourselves🏆🥇 👏🏻.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order quality products

I find their website is easy to use and ordering is straightforward. I bought a pair of Remonte leather trainers which were despatched speedily with good communication. I liked their shop in Perth when I lived there so am happy that I can order online now I am on the south coast. They stock quality products from well known brands.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Always a good choice of shoes and sizes

Great customer service at Begg shoes and always a very quick delivery time. Really pleased with the sandals I purchased. Begg shoes always ensure good communication with regards to order status. Everything is beautifully packed too. Thank you.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Bought a pair of cream Tamaris Raynor…

Bought a pair of cream Tamaris Raynor sandle from Beggs size 6.Unfortunately the number of my house wasn’t on my address so the PO returned the parcel. I phoned up the service line & a very helpful person said it was no problem & that Beggs will send them back straight away as soon as Beggs receive them back.I have now received them successfully & are thrilled with the comfort & style of the sandle .

10 July 2026
Unprompted review

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