Beds on Legs Ltd Reviews 

2,415
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast delivery times and the polite, professional staff who ensure a completely seamless purchasing journey from start to finish. Many people also warmly praise the outstanding product quality, noting that the beautiful beds and comfortable mattresses offer great overall value for money. Some reviewers were not happy with occasional separate item arrivals, unexpected product fit challenges when navigating stairs, or noticeable description discrepancies. A few buyers additionally noted that resolving missing parts or addressing unexpected logistics complications required extra perseverance and patience from customers.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, consistently highlighting the prompt arrival and... See more

Product

People report positive experiences with product quality and comfort, frequently highlighting the great value... See more

Quality

Reviewers highlight positive aspects of quality, describing the products as well-made, luxurious, and... See more

Service

Consumers find service to be exceptionally positive, praising the friendly staff and efficient communication... See more

Staff

Customers had positive experiences with staff, highlighting helpful and knowledgeable service. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What great service. Found a beautiful bed on their website, but wanted to order but take delivery 8 weeks later on a specific day. Emailed customer service & got a speedy response, and they updated... See more

Rated 5 out of 5 stars

Received our 3rd bed from Beds on Legs very efficient with fabric samples huge choice of beds and mattresses Easy to order online Delivery was very efficient Highly recommend

Rated 5 out of 5 stars

Ordered the single bed mattress online, i had first tried this mattress in a shop and knew it was comfy. The online price was £40 cheaper, delivered within 2 weeks by a two man team who were polite qu... See more

Rated 5 out of 5 stars

Bought two beds last month. They were so good I bought a third! Once again, excellent service, beautifully made customised bed, quick delivery and comfortable mattress.


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store
  4. Mattress Store

Written by the company

A good night’s sleep is essential for us all, and finding the right bed for you is important in helping you achieve the perfect night’s sleep. At Beds on Legs, we are obsessed with all things bed related. Our beds and mattresses are hand-picked, top quality, beds and mattresses, at the best prices, to help our customers get the best night's sleep. We have a vast range of swoon worthy beds in plenty of fabrics and colours to suit your decor. Whether it be ottoman beds, fabric beds, divan beds, guest beds or double & king size beds, we cater for all your sleeping needs. At Beds on Legs we pride ourselves on our customer care, if you have a question then get in touch, we will be happy to help and answer all your bed enquiries. We deliver free to the UK mainland, see Terms & Conditions for exceptions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,415)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my new bed

Very happy with my new bed. solid bed, looks great, plenty of storage underneath, great customer service, the man I spoke with was very helpful & pleasant to talk with. Will buy again from Beds on legs. Thank you ☺️

23 May 2025
Rated 5 out of 5 stars

Fantastic helping on the online chat

Fantastic helping on the online chat. Samples received 1-2 days after ordering them. Bed arrived on time with plenty of delivery communication. Good quality bed reasonably priced very pleased would buy again.

2 July 2025
Rated 5 out of 5 stars

A wonderful customer experience from…

A wonderful customer experience from start to finish. My build was delayed and there was no issue at all with Beds of Legs holding my order, very quick service when I was ready. The gentleman and lady (who were actually partners) were just wonderful. I can't recommend Beds of Legs enough.

24 June 2025
Rated 4 out of 5 stars

Heavenly Bliss

Customer service, from the company was excellent and the delivery/tracking itself was on par.
2 days in and my Sleepzee Backcare Deluxe 1000 is heavenly bliss. I ❤️ (love).

21 May 2025
Rated 5 out of 5 stars

Really nice company with exceptional…

Really nice company with exceptional customer care.
Delivery fast and with an excellent courier.
Would totally recommend. Delighted!
Bed is amazing and the price was fantastic.
Really good experience. Thank you.

15 April 2025
Rated 5 out of 5 stars

Very happy with Beds on Legs!

Very happy with the selection of beds that were available and had the best price compared to other retailers. Bed was delivered very quickly and within the estimated delivery time. Cannot fault at all and would highly recommend.

14 April 2025
Rated 3 out of 5 stars

Nice Trundle Bed

The bed was good quality but the delivery company left a trail of damage and dirty marks behind and customer service says it our fault!
The trundles bed is of lovely quality shame about the delivery crew!!

7 March 2025
Rated 5 out of 5 stars

Beautiful bed

The bed is beautiful looks lovely in daughters room and she's very happy with it, heard mixed reviews on this bed but can confirm there is no issues or smell

24 March 2025
Rated 4 out of 5 stars

Good service and on time

Ordering and confirmation straightforward.
Dates for delivery made clear and on time.
Assembly was a little fiddly, but having assembled many IKEA items over the years, this was easier.

20 March 2025
Rated 5 out of 5 stars

Thank you so much for restoring my…

Thank you so much for restoring my faith in ordering furniture online. After being scammed by Sleep beds.co.uk. I was so dubious ordering another bed online. Came across Beds on Legs Ltd via Trust pilot. Absolute top class service. Ordered Friday 21st March and the bed was delivered Monday 24th March. Both delivery guys were happy and helpful. I made my double bed up within half hour. Really impressed with the floor length headboard. So pleased, don't hesitate and buy from this fantastic company. Thank you again. My son is gonna love his bed when he gets in from school :)

24 March 2025
Unprompted review

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