Beds on Legs Ltd Reviews 

2,415
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast delivery times and the polite, professional staff who ensure a completely seamless purchasing journey from start to finish. Many people also warmly praise the outstanding product quality, noting that the beautiful beds and comfortable mattresses offer great overall value for money. Some reviewers were not happy with occasional separate item arrivals, unexpected product fit challenges when navigating stairs, or noticeable description discrepancies. A few buyers additionally noted that resolving missing parts or addressing unexpected logistics complications required extra perseverance and patience from customers.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, consistently highlighting the prompt arrival and... See more

Product

People report positive experiences with product quality and comfort, frequently highlighting the great value... See more

Quality

Reviewers highlight positive aspects of quality, describing the products as well-made, luxurious, and... See more

Service

Consumers find service to be exceptionally positive, praising the friendly staff and efficient communication... See more

Staff

Customers had positive experiences with staff, highlighting helpful and knowledgeable service. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What great service. Found a beautiful bed on their website, but wanted to order but take delivery 8 weeks later on a specific day. Emailed customer service & got a speedy response, and they updated... See more

Rated 5 out of 5 stars

Received our 3rd bed from Beds on Legs very efficient with fabric samples huge choice of beds and mattresses Easy to order online Delivery was very efficient Highly recommend

Rated 5 out of 5 stars

Ordered the single bed mattress online, i had first tried this mattress in a shop and knew it was comfy. The online price was £40 cheaper, delivered within 2 weeks by a two man team who were polite qu... See more

Rated 5 out of 5 stars

Bought two beds last month. They were so good I bought a third! Once again, excellent service, beautifully made customised bed, quick delivery and comfortable mattress.


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store
  4. Mattress Store

Written by the company

A good night’s sleep is essential for us all, and finding the right bed for you is important in helping you achieve the perfect night’s sleep. At Beds on Legs, we are obsessed with all things bed related. Our beds and mattresses are hand-picked, top quality, beds and mattresses, at the best prices, to help our customers get the best night's sleep. We have a vast range of swoon worthy beds in plenty of fabrics and colours to suit your decor. Whether it be ottoman beds, fabric beds, divan beds, guest beds or double & king size beds, we cater for all your sleeping needs. At Beds on Legs we pride ourselves on our customer care, if you have a question then get in touch, we will be happy to help and answer all your bed enquiries. We deliver free to the UK mainland, see Terms & Conditions for exceptions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,415)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend

Easy to order, kept up to date with delivery date and times. Good delivery experience. Great product, would use again.

3 November 2025
Rated 2 out of 5 stars

New mattress wasn’t advertised as what…

New mattress wasn’t advertised as what it was .. said firm but was extra firm.discussed with a customer care agent we differed on description on-this.. so I’m now stuck with a concrete mattress.. if considering using this sight go try in store first as this apparently description are different..

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Came within a few days, great price for the mattress I got (sleep soul heaven 1000) came with a tool to help open the mattress, great service all round would definitely use again!

6 October 2025
Rated 5 out of 5 stars

Brilliant

Exceptional customer service from the start, great price & product, highly recommended

2 October 2025
Rated 5 out of 5 stars

Bed frame

Having had an extremely brilliant service for the mattresses, we decided to order my son a bed frame and again from ordering online to delivery had been excellent!!

Stuart you was right the mattresses have settled

29 September 2025
Rated 5 out of 5 stars

Excellent experience.

From order to delivery , great communication.
Delivery men were fantastic and everything was as ordered.
Highly recommend this company.

1 September 2025
Rated 5 out of 5 stars

I rang the company before ordering on…

I rang the company before ordering on line as I had several questions. The lady was extremely helpful and knowledgeable about the beds and answered all my questions.
Ordering was an easy process.
Excellent communication from ordering to delivery.
Highly recommend

5 August 2025
Rated 5 out of 5 stars

Super bed

Very easy to order. Good exchange of information. Very quick delivery and very easy to set-up, but could do with 2 bolts to connect the tops to make lifting slightly better. Looks great and comfortable.

24 July 2025
Rated 5 out of 5 stars

Information, quality products, service.

Stuart at BOL provided excellent customer service pre purchase, great delivery organization and the regular text and email informed at every stage. Competitive pricing, great products and great service, made this an enjoyable experience.

21 July 2025
Rated 5 out of 5 stars

Excellent service from Beds on legs…

Excellent service from Beds on legs personnel, good quality product with a very good value deal of divan style bed,with head board ,mattress and two drawers, Promise of free two day delivery which was kept. Extremely satisfied wih Beds on legs,have no hestitatation in fully recommending them

7 July 2025

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