BeautifulHalo Reviews 

3,159
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

we ordered a brass pendulum lamp for the porch, it took 5 weeks to arrive and when we unwrapped the box the glass was broken and the electric wires were all exposed. we then tried to return the lamp... See more

Rated 4 out of 5 stars

Their customer support was amazing. My order hadn’t arrived by the time stated so they chased it up on my behalf and unfortunately it had gone missing with Royal Mail. They then sent me a replacement... See more

Rated 5 out of 5 stars

Bought a 5 tier glass and gold chandelier....was really worried after reading the reviews on here but think it's more clothes related..the chandelier is amazing...looks awsome, instructions weren't gr... See more

Rated 5 out of 5 stars

I purchased a Butterfly Camouflage Print Zipper Long Sleeve Windproof Hooded Jacket and LOVE it. I hadn't heard of the Beautiful Halo previously and was slightly apprehensive but I was so happy with t... See more

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2.9

Average

TrustScore 3 out of 5

3K reviews

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2.9

All reviews

(3,159)

1 review in the last 12 months

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Rated 1 out of 5 stars

Ordered from BeautifulHalo when order…

Ordered from BeautifulHalo when order arrived far to small from Size Chart l paid £68.00 contacted the company and no response left with an item l can never wear Be Wise don’t order from this company very unhappy customer

29 January 2024
Unprompted review
Rated 4 out of 5 stars

The hoodie was as expected regarding…

The hoodie was as expected regarding looking like a Star Trek top. The material wasn’t the best and the sizing guide said comes up small so I ordered a larger size which was not necessary.
Good comms on the delivery considering it was coming from China

19 December 2023
Unprompted review
Rated 1 out of 5 stars

Oh my goodness please do not deal with…

Oh my goodness please do not deal with this company!! Waited from December for the light fitting and when it eventually arrived yesterday 23/2 it is the wrong one!!! We ordered a hessian light with trailing ivy hanging from it and we got a blue cloud light with a winking eye :( They won't just give us a refund. I have had to go out and buy a new one in the UK. I didn't realise it was coming from China :(

23 February 2024
Unprompted review
Rated 1 out of 5 stars

Ridiculous sizing& false…

Ridiculous sizing& false advertising...lovely garment...just would fit a child not an adult...have asked for full refund...we shall see what happens
?. #1939049

23 February 2024
Unprompted review
Rated 1 out of 5 stars

The quality of the hoodie was very…

The quality of the hoodie was very disappointing, very thin material and stitching looked cheap and the size was really small, so didn’t fit the person I bought it for. Worst part I couldn’t return it because they only allow 48hrs to return. Very disappointed.

26 November 2023
Unprompted review
Rated 5 out of 5 stars

Nice Hoodie, Just What I Wanted

The hoodie I ordered matches the website description of it, and the quality is good. It arrived much faster than I expected. I am very satisfied with their excellent customer service.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Good purchase

It was easy to order the item. The item was delvered promptly and was as descibed.
It is well made and l wear it daily.

18 January 2024
Unprompted review
Rated 1 out of 5 stars

Not even 1 star

Not even 1 star, minus many many stars - we sent fittings back at own cost for refund and never ever received a refund, they say its still with customs
DO NOT USE THIS COMPANY AT ALL COSTS!!! they take your money and do not refund as promised

18 February 2024
Unprompted review
Rated 1 out of 5 stars

Packaging wholly inadequate to send a glass fitting from China with three failed deliveries.

I ordered an art deco ceiling lamp from Beautifulhalo. When it arrived the seriously unsubstantial packaging could not stand up the shipping from China and the glass shade was shattered in several places. Beautiful halo were quick to replace it and send a second fitting. I asked that in sending it it should have significantly better packaging. The second fitting arrived, equally damaged, in exactly the same, inadequate packaging. Beautifulhalo then sent a third fitting in the same packaging and it too, arrived broken. I’m now trying to get a 100% refund and it has agreed to 100% if I pay to ship the three fittings back to China which, of course, I’m not prepared to do.Absolutely terrible shipping and terrible customer relations. I’ still seeking 100% refund.

18 December 2023
Unprompted review
Rated 4 out of 5 stars

flaps

I bought the men’s fashion leather look black shirt. The fit was great, and got lots of positive comments on it. It has shoulders for epilates - but the shoulder strap on the right broke on the first wear. Not the end of the world, but no one likes a flappy shoulder

1 December 2023
Unprompted review
Rated 1 out of 5 stars

I purchase two lots of bedside wall…

I purchase two lots of bedside wall lamps. One set is faulty with bent arms that don’t hang straight on the wall. The other set look nothing like the picture and are really cheap looking. I contacted the company about the bent faulty ones and was told I would be sent replacement parts, they never arrived. I contacted them about the ones that look nothing like the picture and received no response. Hundreds of pounds spent on lights that I’m not able to use. They ship from China, so the cost to return them would be astronomical, and I’m not even convinced I would get a refund. This company has lots of websites it’s operating under so be careful!

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Good communications

I ordered ceiling light/chandelier from Beaufulhalo. It arrived and unfortunately was broken and faulty. I contacted the seller by email and they applied 100% refund, minus shipping.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Purchased a ceiling light

Purchased a ceiling light, didn't even last a year, I requested a replacement or a refund. They refused to do either, very disappointed with this website. tried to completely delete my account with them but was unable because i am not on facebook, customers beware of this website.

9 February 2024
Unprompted review
Rated 1 out of 5 stars

This company ships directly from China

This company ships directly from China, this is not stated anywhere when ordering, I waiting 10 working days and still says processing! When asked what was going on saying a delay due to Chinese new year and would issue a 5% discount if not shipped by 15th March!!! That would be 2 months wait, cancelled order and asked for a refund

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Good prices...Good quality

I've bought a few things from beautiful halo and I have to say I've not had any problems with the things I've bought.
I will continue to purchase items from here as the prices and quality of the items I've bought are good.

7 February 2024
Unprompted review

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