Jacqui was absolutely tops. Caring professional made you feel important so will certainly use and recommend Bayfields. Hope I get the same care and professionalism when I need an eye check.

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Jacqui, the audiologist at Bayfields, South Woodham Ferrers was extra helpful by providing professional, thoughtful and age-appropriate advice to my 100 year old Mum who badly needed an upgrade of he... See more
Very good face-to-face interaction. Post-appointment communication not so great regarding broken Octomap scanner, but £49 fee paid was refunded as a 'goodwill gesture', whatever that means. £50 Amazon... See more
Company replied
This was my follow-up appointment to collect my new glasses. There was continuity in that I saw the same lady who help me choose the frames and took measurements on my previous visit. Although the app... See more
Company details
About Bayfields Opticians & Audiologists - South Woodham Ferrers
Written by the company
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company

- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.

Contact info
40 - 42 Baron Road ,, CM3 5QX, Chelmsford, Essex, United Kingdom
- 01245 329475
Comprehensive eye tests
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The team were very welcoming
The team were very welcoming and didn't rush through things but took the time to explain things !
Jacqui was absolutely tops
Jacqui was absolutely tops. Caring professional made you feel important so will certainly use and recommend Bayfields. Hope I get the same care and professionalism when I need an eye check.
Care and Attention
The care and detailed attention to my symptoms and the results of Optomap and OCT scans is simply just great.
The Optican's professionalism
Excellent service from a very competent…
Excellent service from a very competent person. All the staff of good cheer and made you feel comfortable.
Professional and patient centered
Jacqui, the audiologist at Bayfields, South Woodham Ferrers was extra helpful by providing professional, thoughtful and age-appropriate advice to my 100 year old Mum who badly needed an upgrade of her hearing aids. Jacqui was patient and kind and my Mum has been very pleased with the result and the cost was reasonable too. Many thanks Bayfields and Jacqui x
Good customer service
Good customer service, thorough with checking the health of my eyes, happy with the new glasses
My yearly appointment was excellent as…
My yearly appointment was excellent as usual, the staff were helpful and my appointment on time. I could not fault my time at Bayfields.
Very happy with my son’s eye test and…
Very happy with my son’s eye test and amazing customer experience. Thanks very much.
Good all round experience good staff…
Good all round experience good staff very helpful and excellent examiner very thorough .
It was great having the eye tests…
It was great having the eye tests carried out by Phil.
Brilliant service
Tracey provided excellent, professional and friendly service as always and a carried out a very thorough eye examination. She explained everything to me and was willing to answer any questions I had. Brilliant service.
Tracey was as thorough and professional…
Tracey was as thorough and professional as always.
A very professional service
Kirsty was patient and helpful…
Kirsty was patient and helpful listening to what I wanted and importantly what I didn’t ! She was pleased to get as many frames as I wanted to try and at last we found the perfect ones.
Very calm and thorough eye test
Very calm and thorough eye test. Didn't rush me while I was choosing the right polarised sunglasses to suit my needs, extremely helpful too.
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