Excellent and friendly service as always. Chi Choi is very thorough and fully explains the eye test and any recommendations. Alletha Huxley is my go to dispenser for new glasses and her advice i... See more
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From the moment I walked through the door I was greeted by friendly and professional customer service. Would highly recommend.
Having regular OCT scans at Bayfields over the years turned into a god send when a recent cataract surgery went wrong. Under the skilful guidance of Chi Choi who used earlier images to assess the prob... See more
The eye examination was very thorough and each element was explained. The environment is modern, friendly and welcoming. The options regarding lens and frames was discussed and short and longer term... See more
Company details
About Bayfields Opticians & Audiologists - Nantwich
Written by the company
At Bayfields Opticians and Audiologists, we’re passionate about providing exceptional eye and hearing care with a personal touch since 2004. Our team are committed to delivering tailored solutions that meet the unique needs of each individual, whether it’s a thorough eye test, stylish eyewear, or advanced hearing solutions.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
We believe in building trust through transparent, friendly service and taking the time to understand your needs, with eye tests of least 40 minutes as standard.
With a wide selection of designer eyewear from brands like Ray-Ban, Tom Ford, Chanel, and Oakley, we ensure you leave with a perfect pair of glasses that suit your style and comfort. We also offer the latest hearing aids and assessments to help improve your hearing health.
Our mission is simple: to provide the highest quality care in an environment where you feel listened to and valued. We’re proud of the relationships we’ve built with our customers and strive to exceed expectations with every visit.
At Bayfields, we’ve been trusted by our clients for years and continue to raise the bar in eye and hearing care. Visit us today to experience the difference and see why our clients keep coming back.
Bayfields Connect
Written by the company
- Eye & Ear Care Just £12 a month
- Bayfields Connect is our ear and eye care plan designed to give you complete care, real savings, and peace of mind all year round. For just £12 a month, you can enjoy everything from free eye exams and comprehensive hearing support to exclusive product discounts on hearing aids, glasses, and contact lenses. *T&Cs apply.
- Receive a £50 Amazon Voucher for your referral
- Plus a FREE eye exam or hearing health check for your friend. Win win! *T&Cs apply.
Be Assured with our 60 Day Money Back Guarantee.
We want you to be completely happy with your eyewear or hearing aid purchase.
That’s why we offer our 60 Day Money Back Guarantee - so you can buy with confidence.
Be assured, if you’re not completely satisfied, we’ll work with you to put it right.
This is our commitment to you, because we want you to Be your Best.
*T&Cs apply.
Contact info
31/33 High Street,, CW5 5AH, Nantwich, Cheshire, United Kingdom
- 01270 629171
Comprehensive eye tests
4.6
Excellent
46 reviews
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Always a professional and patient…
Always a professional and patient service.
Highly recommend.
15 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The eye test was fine but the other…
The eye test was fine but the other staff were incredibly rude.
28 July 2026
Unprompted review
Reply from Bayfields Opticians & Audiologists - Nantwich
Hi, We'd appreciate the opportunity to understand what happened and address your concerns. If you're happy to do so, please contact us directly so we can discuss your experience further. Providing a friendly, respectful service is very important to us.
From the moment I walked through the…
From the moment I walked through the door I was greeted by friendly and professional customer service. Would highly recommend.
21 July 2026
Very professional and helpful
9 July 2026
Excellent, friendly service
Excellent and friendly service as always.
Chi Choi is very thorough and fully explains the eye test and any recommendations.
Alletha Huxley is my go to dispenser for new glasses and her advice is invaluable to me.
The recently renovated shop is greatly improved too.
7 July 2026
Lovely experience
Lovely experience, no rush, pressure and very informative staff. Great experience with the optician too who was amazing from start to finish. Highly recommend.
20 June 2026
The eye examination was very thorough…
The eye examination was very thorough and each element was explained.
The environment is modern, friendly and welcoming. The options regarding lens and frames was discussed and short and longer term issues covered. Delivery was within the advised timeframe.
10 June 2026
Very patient and competent optician
8 April 2026
Excellent optometrist…Chi…
Excellent optometrist…Chi… great customer service when picking up new glasses ..Charles.
However too condescending and pushy trying to offer ‘add on’ services when choosing new frames
26 March 2026
Optician thorough as always shame rest of the team are not meeting expectations
Your optician is absolutely great very thorough and reassuring. The staff running the shop seem to just want to sell 12 month cover not interested in the customer and their needs, no help with choosing new glasses or with enquiries about hearing aid move to them they made it very complicated. Found an arrogance there and didn’t seem to care . Would think twice about buying glasses there again but will stay with the optician.
26 March 2026
Reply from Bayfields Opticians & Audiologists - Nantwich
We appreciate your feedback and are glad you value our optician's service. We're sorry you felt our team didn't meet your expectations regarding assistance with glasses and hearing aid inquiries. We'll address this to improve our customer support.
Mr Chi Choi provides a professional
Mr Chi Choi provides a professional, thorough and re-assuring eye examination. I have no hesitation in recommending his services.
25 March 2026
They where very helpful with sorting my…
They where very helpful with sorting my glasses
13 February 2026
Bayfields Nantwich offers the best eyecare possible
Having regular OCT scans at Bayfields over the years turned into a god send when a recent cataract surgery went wrong. Under the skilful guidance of Chi Choi who used earlier images to assess the problem and healing progress helped immensely. Chi is simply the best optician in the Northwest.
12 February 2026
Put my mind at rest I wasn’t going deaf…
Put my mind at rest I wasn’t going deaf and no wax in ears.👂
10 February 2026
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