Easy navigation of the website, which led me to the correct shower parts as I could only remember the make of my shower valve. Good information and excellent diagrams with detailed measurements.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Needed part for kitchen tap. searched their website found what I required, ordered and payed for on line . Part arrived at my address in two days after order by 24 hour tracked Royal Mail service pa... See more
Company replied
I needed replacement parts for an old tap. The maker couldn’t help. Went to these guys and they were great. Fast, informed, sent me a possible replacement. Didn’t fit, so went back, same quick and hel... See more
Company replied
Very quick delivery and was very well packaged. I chose Bathroom Spare Parts because their competitors’ websites were very unclear. Whilst Bathroom Spare Parts’s website gave me great confidence tha... See more
Company replied
Company details
Written by the company
Bathroom spare parts is the UK's largest supplier of replacement parts for your bathroom. With accounts with all major manufactures, we are here to find your replacement part. If you are unsure of what bathroom part you require just email us a picture and we will be happy to help. We sell genuine manufacture parts for most of the manufactures across the world and if they are not on our list we will still try to help you.
Contact info
Unit 2, Haselmere Industrial Estate, Charlton Mead Lane,, EN11 0DJ, Hoddesdon, United Kingdom
- 02039409330
- sales@bathroomspareparts.co.uk
- www.bathroomspareparts.co.uk
4.8
Excellent
32K reviews
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Reply from Bathroom Spare Parts
Thank you for your positive review! We're pleased to hear that your order arrived quickly and in excellent condition. We always aim to provide a reliable delivery service and ensure our plumbing supplies reach customers safely and promptly. We really appreciate your custom and look forward to helping you again in the future!
Easy to source and select parts…
Easy to source and select parts required. Quick and efficient service.
7 October 2026
Reply from Bathroom Spare Parts
Thank you for your kind review! We're really pleased to hear that you found it easy to locate and select the parts you needed. Making the process of ordering plumbing spares as simple and straightforward as possible is something we take pride in, so it's great to know you were happy with our quick and efficient service. We really appreciate your custom and look forward to helping you again in the future!
Excellent service
5 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely feedback! We're delighted to hear that you were pleased with our service. Providing a helpful, efficient and reliable experience is always our priority, so it's great to know we've met your expectations. We really appreciate your custom and look forward to helping you again with any future plumbing supplies or spare parts you may need!
Lorraine was so helpful in getting the…
Lorraine was so helpful in getting the delivery for a certain date. There had been a delay but when the product arrived it was of excellent quality and easy to fit. Thank you Lorraine and the team.
9 October 2026
Unprompted review
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that Lorraine was able to help arrange your delivery for the date you needed. We're sorry there was an initial delay, but it's wonderful to know that you were pleased with the quality of the product and found it easy to fit. We'll be sure to pass your kind words on to Lorraine and the rest of the team, who will really appreciate your feedback. Thank you again for your patience and custom, and we look forward to helping you again in the future!
Clearly described parts
Clearly described parts, not easy to find elsewhere. Prompt delivery.
5 October 2026
Reply from Bathroom Spare Parts
Thank you for your positive review! We're delighted to hear that our clear product descriptions helped you find the spare parts you needed, especially when they were proving difficult to source elsewhere. We know how important it is to find the right parts quickly, so it's great to hear that our prompt delivery service met your expectations too. We really appreciate your custom and look forward to helping you again in the future!
Quick response in supplying spares…
Quick response in supplying spares parts to mend bathroom appliance.
8 October 2026
Reply from Bathroom Spare Parts
Thank you for your kind review! We're pleased to hear that we were able to supply the spare parts you needed to repair your bathroom appliance quickly and efficiently. We know how important it is to get things working again without unnecessary delays, so it's great to know our service met your expectations. We really appreciate your custom and look forward to helping you with any future bathroom or plumbing spares you may need!
Reply from Bathroom Spare Parts
Thank you for your positive review! We're delighted to hear that you were pleased with the speed and efficiency of our delivery service. We know how important it is to receive your plumbing supplies promptly, so it's great to know we met your expectations. We really appreciate your custom and look forward to helping you again in the future!
Excellent customer service
Excellent customer service in helping me choose the correct item.
7 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that our team were able to provide helpful advice and guide you towards choosing the correct item. We know how important it is to find the right plumbing or bathroom spare part, so we're pleased we could make the process easier for you. We really appreciate your kind words and your custom, and look forward to helping you again in the future!
Reply from Bathroom Spare Parts
Thank you for your great review! We're delighted to hear that your replacement part arrived quickly and fitted perfectly. It's always good to know we've helped get things back to working like new. We really appreciate your custom and look forward to helping you again in the future!
Easy site to order from and the…
Easy site to order from and the delivery was very quick indeed. Thanks
8 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're really pleased to hear that you found our website easy to use and that your order arrived so quickly. We work hard to make ordering spare parts as straightforward as possible, so it's great to know we've delivered on both counts. Thanks again for your custom, and we hope to help you again soon!
Reply from Bathroom Spare Parts
Thank you for your great review! We love the wording, and we're delighted to hear that the product does exactly what it promises. It's always good to know we've met expectations. We really appreciate your custom and hope to help you again in the future!
Excellent service every time
Excellent service every time! Orders always arrive on time, everything is exactly as described, and I’ve never had any problems. Highly recommended
5 October 2026
Reply from Bathroom Spare Parts
Thank you for such a fantastic review and for your continued custom! It's wonderful to hear that you've consistently received excellent service, prompt deliveries and products that are exactly as described. We work hard to make every order as straightforward and reliable as possible, so your kind words really do mean a lot. We also appreciate your recommendation and look forward to helping you again soon!
Goods not received
5 October 2026
Easy to order the product arrived on…
Easy to order the product arrived on time in good package
8 October 2026
Reply from Bathroom Spare Parts
Thank you for taking the time to leave us a great review! We're pleased to hear that you found the ordering process straightforward and that your product arrived on time and well packaged. We always aim to provide a hassle-free shopping experience with reliable delivery, so it's lovely to know we met your expectations. Many thanks for your custom, and we hope to help you again soon!
Customer service from beginning to end
5 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're delighted to hear that you received excellent customer service from start to finish. Providing a helpful, friendly and reliable service throughout the entire ordering process is something we take great pride in. We really appreciate your kind words and your custom, and we look forward to helping you again in the future!
I wasn't 100% what part I required
I wasn't 100% what part I required, I called & explained what was happening and sent a few pics. Correct part recommended, despatched & received in a speedy delivery.
6 October 2026
Reply from Bathroom Spare Parts
Thank you for your fantastic review! We're delighted to hear that our team was able to help identify the correct replacement part from your description and photos. We know how frustrating it can be when you're unsure which spare part you need, so we're always happy to offer friendly, knowledgeable advice. It's great to hear that everything was sorted quickly and your order arrived promptly. Many thanks for your custom, and we look forward to helping you again!
Item was to big
Item was to big , sent back free and refund no problem, I would definitely use this firm again
5 October 2026
Reply from Bathroom Spare Parts
Thank you for your lovely review! We're sorry the item wasn't quite the right size, but we're delighted to hear that our free returns process was straightforward and your refund was handled without any fuss. We always aim to make returns and refunds as hassle-free as possible, so it's great to know we got things right. We really appreciate your kind words and your confidence in shopping with us again. We look forward to helping you in the future!
Very good customer service and very…
Very good customer service and very prompt delivery! Thankyou!
7 October 2026
Reply from Bathroom Spare Parts
Thank you for your wonderful review! We're delighted to hear that you were pleased with our customer service and speedy delivery. We always aim to provide friendly, helpful advice and get orders delivered as quickly as possible, so it's lovely to know we met your expectations. We really appreciate your custom and look forward to helping you again soon!
Reply from Bathroom Spare Parts
Thank you for your fantastic review! We're so pleased to hear that you were happy with our service, clear communication and speedy delivery. We believe that keeping customers informed and providing a reliable, efficient service makes all the difference. We really appreciate your kind words and your custom, and we look forward to helping you again soon!
Reply from Bathroom Spare Parts
Thank you for your kind review! We're delighted to hear that you were pleased with the professional advice and efficient service you received. Our team takes pride in offering knowledgeable, helpful guidance to ensure customers find the right products for their needs. We really appreciate your custom and look forward to helping you again in the future!
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