Great Forum. Joining up was one of the best things I ever did. I've bought, sold, and connected with some tremendous fellow members. Great community offering tremendous help and support. So much infor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great community of bassists, providing each other with support and advice on not only bass related subjects.... but also life events etc. People who contribute without forcing their opinions down the... See more
A brilliant forum for bass players of abilities and experiences - and whilst UK based, has many international participants too. I've been an active member for 20+ years. Becoming an active member is t... See more
in terms of content this site is excellent,one of the best but unfortunately there is an ever present level of toxicity omnipresent which isn't only tolerated but occasionally even engaged in by the m... See more
Company replied
Company details
Information provided by various external sources
Serving bass players around the world since 2008(ish)
Contact info
United Kingdom
- contact@basschat.co.uk
- www.basschat.co.uk
4.2
Great
52 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent forum and a great source of…
Excellent forum and a great source of info and humour! Pop in daily for my fix. Kudos guys 🤘
3 July 2020
Unprompted review
Always excellent
Always excellent, support and good chat. Always feel looked after - 11 years and counting as a customer.
3 July 2020
Unprompted review
Best Bass site EVER!
An excellent forum for all things bass. Great people from around the world, a wealth of knowledge and advice from genuine bassists.
3 July 2020
Unprompted review
Always quick to respond and very…
Always quick to respond and very helpful. Thoroughly recommended.
3 July 2020
Unprompted review
Great
I have been using Basschat for 10 years now. The place in the UK, maybe in Europe, to buy and discuss basses. Great community!
3 July 2020
Unprompted review
Always quick to respond and extremely…
Always quick to respond and extremely helpful.
2 July 2020
Unprompted review
I was a member for quite a few years
I was a member for quite a few years. There was a recent issue with racism, so I will no longer use the site.
1 July 2020
Unprompted review
Reply from basschat.co.uk
Hi thanks for the review - the issue was dealt with immediately by the team. We pride ourselves on the quality of our community and act as soon as an issue is raised, which happens very rarely. Thanks for visiting anyway.
Yearly subscription
I had a problem with my yearly subscription as it didn't work without a PayPal account linked to a credit card. As I stopped linking my PayPal to my credit card for personal reasons just before my renewal, I explained it to the support team. And within 10 minutes I was able to pay my yearly subscription.
1 July 2020
Unprompted review
Basschat very quickly resolved a minor issue
Member since 2008 and never had any problems. When I recently contacted Basschat regarding an overpayment issue, it was very quickly dealt with. Situation fully resolved and refund received the same day. A++++ :)
1 July 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.