Barnes and Partners Reviews 

520
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication throughout various processes. Many people highlight the exceptional service received, often describing it as efficient, smooth, and stress-free. Reviewers frequently commend the customer service for its clear communication and reassuring approach. The team's prompt responses to queries and proactive efforts in managing processes are greatly appreciated, making complex situations feel straightforward. This high level of support ensures customers feel well-informed and confident from start to finish.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, highlighting the professional, efficient, and supportive... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience buying our home through Barnes Kingsnorth Estate Agents. After months of searching, the first property we viewed with them was the perfect one. Sarah guided us through the... See more

Rated 5 out of 5 stars

Lauren and Ross certainly made our moving home a lot less stressful than it could have been. They were very professional in the selling and buying of our properties. We needed a lot of help and they w... See more

Rated 5 out of 5 stars

Zohaib Shahid and his assistant Ezgi were both super efficient in handling the purchase of our first property and were always able to support us with our queries well. We are were able to communicate... See more

Rated 5 out of 5 stars

I'm very happy with services provided by Robert Dawson from Barner and Partners. Very professional and quick answering any questions I had regarding selling my old home and purchasing new one. Not the... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

520 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(520)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Respectful, Quick, Diligent and helpful

Lauren and the team were super helpful, always responsive and my wife and I have had the best experience working with them. I certainly will be using Barnes & Partners moving forward.

I would highly recommend them to anyone that is looking for a responsive law firm!

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Right from the word go I had confidence…

Right from the word go I had confidence in Lauren and Ross Layton. I was supported and felt I could rely on them both to get my sale and purchase moving. Selling my flat was a bit tricky at times but they pulled it through. They responded to my emails promptly and without a shadow of a doubt if I ever had to sell again, which I honestly hope I don’t, I would pick up the phone to them both immediately. Thank you both for your hard work.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support from Zeynep

As a first-time buyer, I couldn't have had a better experience, thanks to Zeynep. She was very patient and supportive throughout the process. Zeynep's extensive research and communication made it an overall smooth and safe purchase. I really appreciated Zeynep's responsiveness and for making the entire process and documents accessible, especially as a first-time buyer. Thank you so much for your endless help!!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Barnes and Partners, great solicitors.

I found that Barnes and Partners to be exceptional Solicitors, very helpful and able to assist with the buying and selling of my properties without any problems.
They managed to get things done even at the last minute, which was great.
Working with Zohaib and Ezgi was a pleasure. Good job.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Lauren had my back all throughout the…

Lauren had my back all throughout the entire sale process. Offering professional support and advice pertinent to the changing situation of the sale.
Not only a knowledgeable solicitor but a compassionate one too.
Would use again in a heartbeat and happily and confidently recommend her and the company.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Great friendly team.

Great friendly team.
Very helpful and Knowledgeable .
Always had my questions answered and was assuring .
Very easy to get hold of and emailed or rung
us every step.
would have no hasitations to recommend.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

In Safe Hands Every Step of the Way

We had a great experience buying our home through Barnes Kingsnorth Estate Agents. After months of searching, the first property we viewed with them was the perfect one.
Sarah guided us through the whole process with professionalism, clarity, and a friendly, easygoing approach. She kept communication smooth between all parties and knew when to give things a helpful push.
Even after we moved in, she stayed in touch and supported us during the settling‑in period. We truly felt in safe hands throughout and would highly recommend Barnes Kingsnorth—especially Sarah.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Really happy 5 stars!

I was really happy with the service. Zohaib and Ezgi were responsive, efficient, organised and friendly too. They took care of every concern and made the whole process easy.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING!!!

Working with Barnes and Partners (especially Ozlem) was a pleasure; as everything was stress free and smooth. Full transparency and honestly ensured that there were no misunderstanding and the process was within reasonable time. Highly recommended!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Barnes and Partners, and I would especially like to thank Ozlem Ahmet, who handled my matter. She was professional, knowledgeable, and extremely supportive throughout the entire process. Communication was always clear and timely, and she made everything feel straightforward and stress-free. I felt very well looked after from start to finish and wouldn’t hesitate to recommend Özlem and the team at Barnes and Partners

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic, highly recommend!

I had previously worked with Barnes & Partners on the purchase of a property and thought they were great. When selling my home Lauren Layton was recommended to me and it was a coincidence that she happened to work for Barnes & Partners. I worked with both Lauren and her colleague Ross Layton for the sale of my property and they were fab! A typically stressful process was made far less stressful working with the two of them. I'll be using them again for the purchase of my next property and would recommend Lauren and Ross to anyone looking for an efficient, professional, reliable and exceptional conveyancer.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary communication from Ozlem

The level of communication from Ozlem has been exemplary throughout my sale process.I really do think we would not have got to the completion stage without her due diligence.
I would highly recommend Ozlem and have done so to others. A true asset to Barnes & Partners but moreover to the legal profession.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

We dealt with Robert from Barnes and…

We dealt with Robert from Barnes and Partners and he was really supportive and helpful. The communication was on top form and always responded to queries. Robert went above and beyond to get our sale and purchase sorted and would definitely recommend to others.

24 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look