Ballyrobert Gardens Reviews 

361
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The plants were very securely packed and in excellent condition. I chose Ballyrobert Gardens as their growing conditions are very similar to mine and I appreciated the no-nonsense descriptions. I am r... See more

Rated 5 out of 5 stars

The plants arrived on time and were well packaged, no damage incurred considering the plants had some tall foliage. The plants are healthy and as my first buy online as I wanted a particular plant th... See more

Rated 5 out of 5 stars

I initially ordered the wrong plant Ballyrobert Garden had no problem changing my order. I got my delivery on Wednesday having ordered on the previous Saturday, a fast turnaround. The pla... See more

Rated 4 out of 5 stars

Efficient service sending well packaged plants. Also beautiful garden . Took one star off as I had earmarked a few plants ( or thought I had !) that were not immediately available and hoped to... See more

Company details

  1. Plant Nursery
  2. Garden Center

Written by the company

We are currently pursuing a path of world domination of the global markets. The first phase of this plan involves selling quality herbaceous perennials. All subsequent phases of this world domination plan are top secret, obviously.


Contact info

4.8

Excellent

TrustScore 5 out of 5

361 reviews

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No recent history of asking for reviews

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4.8

All reviews

(361)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class

Easy website to use, clear pictures and detailed descriptions. Exceptional order/delivery time. Plants really well packed, of a very high standard, look super healthy, can't imagine there will be any problem getting them growing. Really nice humour included free of charge! Probably the best website I've ever used for plants, and I've used a lot.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

My favourite nursery for buying…

My favourite nursery for buying perennials! Loads of information about plants, a wide selection and a unique packaging method which is really impressive, and speedy. Love the Ulster humour too!

26 June 2024
Unprompted review
Rated 5 out of 5 stars

A repeat customer’s thoughts on Ballyrobert Gardens ……

Ballyrobert Gardens: I am a repeat customer and find their website and newsletter contain lots of valuable plant information. They offer a one year guarantee on all their plants and their despatch and delivery times are amazing. My latest order was placed Friday lunchtime and delivered the following Monday morning, complete with planting guidance and care booklet.
All the plants I have purchased have been very well established and ready to grow.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Romneya Coulteri order

Ordered Romneya Coulteri from Ballyrobert due to good pricing and it was despatched and arrived very quickly. Plant was very healthy and well packaged so undamaged on arrival. Received updates on despatch etc and appreciated the Bob Marley lyrics and sweeties 😉
Would thoroughly recommend and I shall certainly be ordering again. Nice one!

22 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I was a bit apprehensive about buying plants on line but can't praise Ballyrobert gardens enough. The plants arrived quickly, well packed and in excellent condition and are thriving well in my garden. The service is excellent and the personal touches put a smile on my face 😊 The website is amazing, so much choice and useful information, all given with a touch of humour. Well done and thank you to you all I will be back

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

My first time using this company and am delighted to say I am very pleased with the outcome. Plants arrived well packaged and in great condition. Fast delivery at a good price. Would highly recommend Ballyrobert Gardens.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

A great company and service

Wonderful service and wonderful plants. Everything arrived really quickly and was well packed. A very personal touch to their communications that makes you feel valued. Really good prices and postage costs. Highly recommended.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent speedy service as always

Excellent speedy service as always. I really like the descriptions and helpful advice with planting out . I'm still very much at the beginning of a plant learning journey so feel am well supported with Ballyrobert Gardens. Would not choose plants from anyone else as there is real sense of care and consideration from them. The plants arrive in fantastic condition. They have replaced a few that did not survive the year with no quibbles.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Feels like a visit to a proper plant nursery...

I've used Ballyroberts Gardens a number of times over the past few years - typically because I'm looking for a specific variety of a specific plant. Here's what I've learnt:

Initially I was concerned about the fact that the nursery is based in Northern Ireland and that this could result in travel times/delays that might affect the condition of the plants when they arrived. In reality, all of the plants I've had from them have arrived in better condition than plants that have come from suppliers on the mainland.

They always seem have a great selection of choice varieties as opposed to the stuff that nurserymen find easy and profitable to grow.

The plants are reasonably priced compared to other suppliers - even with the flat rate £3.99 delivery (which for us is typically less that the cost of fuel to travel to a nursery).

They have elevated biodegradable plant packaging to an art form. The plant arrives in good condition, it gets a soak and goes in the ground. All the packaging then goes straight in the compost.

They do a good line in Plain English in all their communications - their "Planting Instructions" being a case in point. There's care and thought gone into this.

Not that I've ever needed to use it, but it's reassuring to know that they offer a 1 year plant guarantee.

Buying plants form Ballyroberts always feels a visit to an old-school plant nursery - good plants raised and sold by knowledgeable and helpful staff. My kind of nursery.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Very good. Will use again.

Bought 42 small plants online and they arrived within days which is impressive at this time of year. Well packed and all in good condition. 3 plants were missing but customer service was very good and sent them out as soon as I contacted them. I will definitely use them again. Lots of interesting plants on their website. Thank you.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Great plants

Good communication. Plants arrived very quickly, in great condition and thoughtfully packed. Very reasonable prices too. Thankyou so much

7 May 2024
Unprompted review
Rated 5 out of 5 stars

The best ever plants.

Just a very big thank you to you all at Ballyrobert Gardens for your very prompt attention to my order which was placed on 18th April and arrived to me on the 22nd April. The plants were in perfect condition and extremely well packed in fully recyclable packaging. I will not hesitate to use you again and will definately recommend you to anyone looking to buy really lovely plants at a very reasonable price.
Oh, and the sweeties, hand written note and care guide is a lovely personal touch.
⭐️⭐️⭐️⭐️⭐️. Many thanks Ian

22 April 2024
Unprompted review
Rated 5 out of 5 stars

I really cannot fault this company

I really cannot fault this company, they are great to buy from and it feels as though you are buying from a company that really cares about plants and their customers. I have bought from them several times now and each time they are of super quality, good value, speedy delivery and carefully packed. I also appreciate their recyclable packaging, no spending ages peeling off plastic tape from the cardboard before putting in the recycle bin. I turn to them now as default when I want something and will most definately be buying again. Well done all of you.

11 April 2024
Unprompted review
Rated 5 out of 5 stars

Simply the best!

I have bought many plants from Ballyrobert Gardens over the years - firstly on eBay and now from their own website. It is such a pleasure to buy from them as they send out super plants at record breaking speed, paying careful attention to quality and packing. This is how excellent sellers should be - faultless - and the sweet touch of the messages and Love Hearts are the icing on a perfect cake. I love buying from them!

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Totally recommend

I ordered Monday evening and my plants arrived Thursday lunchtime. The plants are so healthy and they were perfectly packed. All the packaging was recyclable or compostable, happy days. Inside was a lovely personalised note and a small packet of love hearts. What service.

7 March 2024
Unprompted review
Rated 5 out of 5 stars

A rare gem!

I've been ordering from Ballyrobert for years and they never cease to bring a smile to my face with their warmth and generosity. What are rare joy to find a company that responds with such care to every order, big or small. And they keep investing in customer experience - after all this time they are still putting little sweeties in the box with your plants and a kind handwritten note, and now the cutest and most accessible care guide leaflet with a little caterpillar on it!
The plants are excellent quality and well chosen for the uk, and the website is fab, but it's the warmth and accessibility I love most of all - Ballyrobert is such an encouragement for everyone to experience the joy of plants!

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent all round

Placed an order on Sunday and it was with me on the Tuesday. Quick and efficient, with updates and tracking. Quality plant, as well as excellent packaging and P&P rates. Highly recommended and many thanks.

30 January 2024
Unprompted review

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