Bakker.com Reviews 

58,373
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Plants were shipped from France, bad packaging and late arrival. Damaged, dehydrated and after complaints seller e-mailed that it happens regularly that orders arrive dehydrated and damaged. So if you... See more

Company replied

Rated 5 out of 5 stars

Bakker never disappoints! 😊 All my purchases in the past years have results, flowers bloomed beautifully and of the colours I ordered. I'm confident that my recent purchase which came in neat packag... See more

Rated 5 out of 5 stars

It took only 3 work days from placing order till received at home. Perfectly packed, exact same as online items described! Plants look very strong and healthy. Big plants ( Camellia) even with big bud... See more

Rated 5 out of 5 stars

BAKKER are the BEST ONLINE SHOP FOR CHOICE OF PLANTS AND THE BEST FOR DELIVERY. All plants arrive in GREAT condition and ive NEVER been disappointed. Also great after serice and great support f... See more

Company details

  1. Garden Center

Information provided by various external sources

Bakker.com is the largest in greenery. Directly from the grower, delivered with ease at home, at a fair price.


Contact info

3.8

Great

TrustScore 4 out of 5

58K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(58,373)

1,232 reviews in the last 12 months

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Rated 1 out of 5 stars

No delivery. No refund. No information about bankruptcy.

I placed an order with Bakker on 23rd May. I received confirmation of my order and patiently awaited note of delivery details. On May 26th, Bakker declared bankruptcy. I was not notified. My order was never sent. I was not refunded and now there appears no way to even request a refund despite the fact the company is back up and running. There is a distinct lack of any information on how to get my money back - almost no information at all on how to contact anyone in relation to this like who might be handling the previous owners financial issues. I have reached out to the new company with my order number but even they have no information available for customers who made purchases in good faith and have been left empty handed.

22 June 2022
Unprompted review
Rated 4 out of 5 stars

Plants arrived in good…

Plants arrived in good condition,although some of the staples that held the plant had gone through the leaves,plant is doing well,packaging excellent

6 June 2022
Unprompted review
Rated 1 out of 5 stars

As stated by previous reviews this…

As stated by previous reviews this company has gone bankrupt.I placed a order on the 22nd and they took my money only to declare bankruptcy on 24th.Some plants arrived this morning in very bad condition.Moulding and broken and I guess that there is no way of getting my money back. STAY AWAY

31 May 2022
Unprompted review
Rated 1 out of 5 stars

The company is a fraud.

The company is a fraud.
Took order 22nd May , the company have now declared bankruptcy in court 24th May.
They still took orders which they blatantly had no intention of fulfilling and no emails from company

30 May 2022
Unprompted review
Rated 1 out of 5 stars

Bakker have gone bust so DO NOT PLACE…

Bakker have gone bust so DO NOT PLACE AN ORDER.

I placed an order on 23rd May. Estimated 5 day delivery. Had confirmation of the order and the money was taken immediately. Since then, nothing! No response to emails, no shipment of the plants.

Just checked their website and it says they were declared bankrupt on 24th May.

Really not happy at all!

UPDATE 31.5.22.
Against all odds, part of the order arrived today. 3x plants + 2 x baskets, floating rings and pond soil not delivered. 2 plants ordered have been substituted for others. Pond net no bigger than a rock pool net. All plants look unlikely to survive! Something is better than nothing I guess but that’s a lot of money lost!

30 May 2022
Unprompted review
Rated 2 out of 5 stars

Very poor quality plants

Very poor quality plants. I bought 4 Acers; One was dead on arrival, and the other three are withering with signs that insects have been feeding on them. I also bought a Forget Me Not, which again was in a very sorry state, with the leaves full of holes.
This company went bust in 2018, and worked hard to restart the business with excellent plants and sensible pricing. It appears standards have slipped badly, and I cannot recommend buying from this company.
At least with a local garden centre, you can see what you are buying

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Oleander

Arrived in great condition and in bloom. A few of the blooms had been lost in transit. Looks very healthy and I hope it will grow as well as the other one I have

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Healthy plants

I ordered irises which I was struggling to find in nurseries. They arrived well packaged in recyclable materials and looking happy and healthy and were a good size

21 May 2022
Unprompted review

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