The product packaging took a little beating because of the new tariff regulations. However, the Baker Ross team handled my order with care and professionalism to track it down and ensure it was succes... See more
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Unfortunately, they stopped shipping to the U. S. They did not let me know this for weeks so it looked like my order was in transit. I am still waiting on my refund.
Company replied
I purchase crafts for my autistic son, he really enjoys them…helps calm his anxiety. Shipping was very quick this time. I am extremely disappointed that you are currently not shipping to the USA. Plea... See more
Company replied
This shipment of small wooden letters was taking longer than I thought it went to be delivered. I emailed the company, who informed me that the letters were coming from the UK. That it would take long... See more
Company details
About Baker Ross USA
Written by the company
Arts & Crafts
Craft Activities
Toys
OFFERS
Contact Us
Inspiring creativity since 1974
We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potential with access to fun and educational craft activities at a great price. That’s because inspiring young creatives with educational play ideas will get them thinking and learning from the very beginning.
We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable for all the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we love helping kids achieve!
Exclusive Products
With over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and crafts essentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boosting activities bring fun and learning together so everyone, everywhere can experience the creative joy of arts and crafts.
Money back guarantee
All products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for any reason you are not happy with your order or a product, simply return it to us within 28 days of receipt for a full refund of the goods value or an exchange.
Contact info
3.7
Average
694 reviews
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Order Never Sent
Unfortunately, they stopped shipping to the U. S. They did not let me know this for weeks so it looked like my order was in transit. I am still waiting on my refund.
1 October 2025
Reply from Baker Ross USA
Hello,
We regret that shipments to the U.S. are unavailable and apologize for the delayed notification.
We know waiting for your refund is difficult.
We appreciate your feedback.
Upon checking, we can also see that a full refund was issued on Paypal on the 20/10 and it would usually take a few days to reach you.
Our apologies for any inconvenience.
Kind regards,
Cindy.
The product packaging took a little beating...
The product packaging took a little beating because of the new tariff regulations. However, the Baker Ross team handled my order with care and professionalism to track it down and ensure it was successfully delivered. And as always the products received are wonderful and will be enjoyed our little STEAM students this holiday season.
14 October 2025
Reply from Baker Ross USA
Hello,
We appreciate your positive feedback!
We are glad to hear that our team was able to ensure your order was successfully delivered despite the challenges.
We're happy that your STEAM students will enjoy the products.
Kind regards,
Cindy.
The Baker Ross team.
I purchase crafts for my autistic son
I purchase crafts for my autistic son, he really enjoys them…helps calm his anxiety. Shipping was very quick this time. I am extremely disappointed that you are currently not shipping to the USA. Please reevaluate your decision on this. I have been a loyal customer for many years (I order many times a year); please do not punish your customers for a governmental policy decision. Thank you.
28 April 2025
Reply from Baker Ross USA
Hello Martha,
We understand your disappointment about the current shipping restrictions to the USA.
We value your loyalty and appreciate your support over the years. We understand that our products bring joy and comfort to your son, and we share your concern about the impact of this policy decision.
We are actively exploring all possible options to resume shipping to the USA.
We are committed to finding a solution that allows us to continue serving our valued customers in all regions.
Thank you for your understanding and continued support.
Kind regards,
Cindy.
Order good, timing not so good
The things I ordered were great. However, I got them after Easter and I needed them for Easter. They were in LA late Thursday and I got an email on Friday saying they would not be here until Monday. LA is just over 300 miles from here. It could have been on a plane and to San Jose to send out to Morgan Hill by late Friday or early Saturday. No idea why that couldn't happen.
21 April 2025
Reply from Baker Ross USA
Hi Lenore,
We understand your disappointment about the delayed delivery of your order.
We strive to ensure timely delivery and apologise that your order arrived after Easter.
We appreciate your feedback and will use it to improve our delivery processes.
We are committed to providing a seamless shopping experience and will continue to work towards meeting our customers' expectations.
Kindest regards
Lynn
Baker Ross Team
Reply from Baker Ross USA
Hi Linda,
Thank you for your kind words!
We're thrilled to hear you found our service fast and easy to use.
We strive to make ordering a smooth and enjoyable experience for all our customers.
Kind regards
Lynn
Baker Ross Team
Unfortunately we did not receive the…
Unfortunately we did not receive the items in time for our girl scout meeting.
3 April 2025
Reply from Baker Ross USA
Hello Bethany,
We understand your disappointment about the delayed delivery.
We strive to provide timely service and are sorry that your order did not arrive in time for your Girl Scout meeting.
We appreciate your feedback and will work to improve our delivery processes.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Reply from Baker Ross USA
Hi Teri,
We're delighted to hear you received your product as described.
Thank you for your positive feedback! We appreciate your business.
Best wishes
Lynn
Baker Ross Team
Reply from Baker Ross USA
Hello Mary,
We understand your frustration with the delayed package.
We are working diligently to ensure all orders are delivered promptly.
We apologize for any inconvenience this may cause.
We will also email you shortly to resolve this issue.
Kind regards,
Cindy.
I love your customer service and prompt…
I love your customer service and prompt responses if we have any issues with the orders. Love your products.
26 March 2025
Reply from Baker Ross USA
Hi Radhika,
Thank you for your kind words!
We're thrilled to hear you appreciate our customer service and products.
We strive to provide the best possible experience for our customers and we're glad you're satisfied.
Kindest regards
Lynn
Baker Ross Team
Received my order quickly
Received my order quickly, my granddaughter loves to do crafts. She was so happy doing these crafts. I would recommend Baker Ross to everyone. Great Crafts.
24 March 2025
Reply from Baker Ross USA
Hi Maria,
We're thrilled to hear that your granddaughter enjoyed the crafts!
It's wonderful to know that our products bring joy and creativity to young minds.
We appreciate your kind words and recommendation.
Many thanks
Lynn
Baker Ross Team
Not Happy
For some ridiculous reason of which I was unaware of my package was returned!
I need it immediately and your labeler did not put my address on it correctly.
Please call me 843-828-4823
26 March 2025
Reply from Baker Ross USA
Hi Sherry,
We understand your frustration with the returned package.
We apologize for the inconvenience caused by the incorrect labeling.
We value your business and are committed to ensuring your satisfaction.
We will investigate this matter further and take appropriate steps to prevent such incidents from occurring in the future.
Kind regards
Lynn
Baker Ross Team
Everything went well
Everything went well. The website was easy to use. I received my order 2 weeks from the day I placed my order, which I thought was pretty fast considering it came from the UK.
The item I ordered was exactly as described and was just what I needed.
20 March 2025
Reply from Baker Ross USA
Hi Tamera,
We are so glad to hear that your experience was positive.
We strive to provide our customers with a seamless and enjoyable shopping experience, and we are delighted that you found our website easy to use.
We appreciate your understanding regarding the delivery time, and we are thrilled that the item you received met your expectations.
Best wishes
Lynn
Baker Ross Team
Reply from Baker Ross USA
Hi Carey,
We're thrilled to hear you had a positive experience with our service, ordering process, and product.
We strive to provide the best possible experience for our customers, and your feedback is greatly appreciated.
Kindest regards
Lynn
Baker Ross Team
After school fun
We had a wonderful afternoon discussing pattern and decorating umbrellas. Then we hung them with fishing line all "up in the sky" and they looked wonderful.
10 March 2025
Reply from Baker Ross USA
Hi Erika,
We're thrilled to hear you had such a wonderful time!
It sounds like you created a truly unique and beautiful display.
We're so glad you enjoyed the experience of decorating umbrellas and sharing your creativity with others.
Many thanks
Lynn
Baker Ross Team
Reply from Baker Ross USA
Hi there,
We're thrilled to hear you received your items promptly and are happy with their quality.
Thank you for your kind words and positive feedback. We strive to provide excellent service and appreciate your business.
Kind regards
Lynn
Baker Ross Team
Buy will not be disappointed
I have been buying products from Baker Ross for years. The service and quality of products are excellent. It's not junk... it has quality.
4 March 2025
Reply from Baker Ross USA
Hi Barbara,
Thank you for your kind words.
We appreciate your continued loyalty and are thrilled to hear that you've consistently found our products to be of high quality.
We strive to provide excellent service and are glad that you've experienced this firsthand.
Best wishes
Lynn
Baker Ross Team
Great Craft Supplier
I placed a rather large order and am quite happy with what I received. The wood swords and shields are well-made, as were the lanterns and the little wood lizards and gliders.
3 March 2025
Unprompted review
Reply from Baker Ross USA
Hi there,
We appreciate your kind words and are thrilled to hear you're happy with your purchase.
It's wonderful to know that our wood swords, shields, lanterns, lizards, and gliders met your expectations.
We strive to provide high-quality products that bring joy to our customers, and your feedback reinforces our commitment to excellence.
Thank you for sharing your positive experience.
Kindest regards
Lynn
Baker Ross Team
Great products!
You have a nice selection of hands-on crafts that fit our non-profit mission. We appreciate your efficient service too!
5 March 2025
Reply from Baker Ross USA
Hello,
Thank you for your kind words!
We are thrilled to hear that you appreciate our selection of hands-on crafts and our efficient service.
It's our mission to provide resources that support non-profit organizations like yours, and we're glad we could be of assistance.
Kind regards,
Cindy.
Good quality Stampers for Outerspace.
I purchased stampers for my Kindergarten class and the quality of the stamp is very good. Sturdy for their small hands ,yet full of detail. Thank you . My children really enjoyed the project.
27 February 2025
Reply from Baker Ross USA
Hello Valerie,
We're so happy to hear that you and your students enjoyed the stampers!
It's wonderful to know that they were sturdy enough for little hands and still provided a great level of detail.
We're glad you found them useful for your project.
Kind regards,
Cindy.
Cork letters were exactly as described
Cork letters were exactly as described. Website easy to use. Shipping was very fast!
25 February 2025
Reply from Baker Ross USA
Hello Luis,
We are so glad to hear that you had a positive experience with our cork letters!
We strive to provide our customers with high-quality products and a seamless shopping experience.
We appreciate you taking the time to share your feedback.
Kind regards,
Cindy.
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