BadRhino Reviews 

15,794
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,354 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and fit of the products, finding them to be great value and suitable for larger individuals. Many appreciate the stylish range and the superb material feel, often highlighting the excellent service. People note the quick and reliable delivery, frequently arriving faster than expected, with a generally smooth ordering process and helpful staff. However, some customers noted issues with delivery, specifically mentioning certain courier services failing to deliver or causing delays. A few also experienced inconsistencies with sizing, leading to returns, and some reported receiving faulty or missing items in their orders. The return process was also found challenging by some, with instances of having to pay for returning goods.

What people talk about most

Product

People report positive experiences with product, often praising the quality, fit, and value, especially for... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Customers had ambiguous experiences with order, with many reporting issues such as incorrect sizing, missing... See more

Service

Clients share positive opinions on service, with many reviewers praising the excellent and speedy service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Always found the Bad Rhino clothes to be great value. HOWEVER, I do wish that they would not choose EVRI to deliver their goods as they are the absolute worst delivery service in the UK. I would h... See more

Rated 4 out of 5 stars

I’m a local level CrossFit athlete and in the market for new gym tee’s. I struggle massively finding tops long enough at 6’4” height, so bought 1 Iron Rhino training tee to test it out. Really... See more

Rated 4 out of 5 stars

Staff at Watford Yours store were wonderful when things went wrong with my click and collect Bad Rhino order. Bad Rhino responded well when the problem was reported to them.

Rated 4 out of 5 stars

Would have been 5 stars if EVRI-STA had delivered on the stated day I had actually paid for which was Saturday. They delivered Sunday afternoon.debatable whether I will order again if Evri are the co... See more


Company details

  1. Men's Clothing Store
  2. Plus Size Clothing Store

About BadRhino

Written by the company

  • BadRhino has evolved from the huge demand of the plus size male market and is the UKs number one up and coming brand for mens Plus-size and tall fashion.

  • Catering for clothing sizes medium, large, XL, XXL, XXXL all the way up to an 8XL – giving you no need to shop elsewhere!

  • Whether its on-trend staples like t-shirts, polos, jeans, shirts, jackets and wide fit shoes OR whether you are a big man or a tall man in need of select size clothing.

  • BadRhino is the only plus size mens shop you need, supplying 'big' fashion online and in store.

  • Aside from our own line of clothing, including everyday wear, workwear and activewear, BadRhino proudly stocks a range of big menswear brands too. From the likes of Ben Sherman and Lyle & Scott to Kangol and Jack & Jones!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(15,794)

1,127 reviews in the last 12 months

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Rated 3 out of 5 stars

Improvement needed

Recently, I have had to return more items due to differences in sizing and additionally, there is no option on the website to leave a review for individual products to help inform others. For example, I recently purchased a 3-pack of t-shirts; 2 fitted perfectly, the third was too short. I couldn't leave a review and I would have to return 3 t-shirts for the sake of one, so I donated the 3rd t-shirt to charity. The same was true of my most recent order, 3 items ordered, 2 returned.

24 December 2025
BadRhino logo

Reply from BadRhino

We appreciate your feedback and time. We're sorry to hear about the inconsistent sizing and the difficulty with leaving individual product reviews. We'll share this information with the relevant teams to improve our products and website functionality.

Rated 3 out of 5 stars

I orderd 5xT-shirts and 2x tracksuit…

I orderd 5xT-shirts and 2x tracksuit bottoms, I had a notication from Yodel they would be delivered, then another notification from Yodel to say that they have returned these items back to the sender? they did not even reach my address. I don't know why they were reurned, do you know why??
Ohh, Happy New Year

25 December 2025
BadRhino logo

Reply from BadRhino

We appreciate you bringing this to our attention. We are sorry to hear that your order did not reach you and was returned. We will look into why this happened with Yodel. Thank you, and Happy New Year.

Rated 5 out of 5 stars

Very happy customer

Ordered a couple of sizes as wasn’t sure how they would fit … but very true to size when they arrived and easy returns on size I didn’t need .. also have since ordered some T shirts which are really good quality and very reasonable.

23 December 2025
Rated 1 out of 5 stars

‘Bad Rhino’..bad being the operative word!

Had to pay to return faulty goods!
The item ordered arrived faulty and I enquired as to why I had to pay to return damaged goods, so they sent me a free postage label but then deducted the cost from my refund! Surely this goes against the ‘sale of goods act’? So I’ve ended up paying for it to be delivered and paid for it to be returned, for no item. Customer service just keeps pinging me a message to say they’ve not received the item yet even though they’ve also emailed me to say they have received the item and the refund amount. I can’t be bothered to waste any more time with their customer service so they have successfully robbed me! Will not be buying from here again and would not recommend.

13 December 2025
BadRhino logo

Reply from BadRhino

We regret you received a faulty item and had issues with the return and refund. We are sorry for the contradictory information received and the inconvenience experienced. We'll investigate these issues to improve our processes. Thank you for your feedback.

Rated 5 out of 5 stars

Amazing product and good quality

Good quality of all the clothes every time I'd purchase it. I trust BadRhino product online shopping as it showed perfect size. My husband was facinating how the quality of the tshirts,boxers ans socks were all amazing. What a perfect gift for all season. Thank you badRhino.

19 December 2025
Rated 3 out of 5 stars

Usually great delivery slow this time

Always buy from badrino , but disappointing this time I ordered on Sunday paid extra for delivery that said was available on Monday , thought worse case be here Tuesday and still not here .

I know it’s holidays but site shouldn’t offer what’s not practical

23 December 2025
BadRhino logo

Reply from BadRhino

We appreciate your continued business. We're sorry your order didn't arrive as expected. We'll review our delivery options to ensure they're accurate, especially during holidays, and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

The order arrived exactly as promised

The order arrived exactly as promised. I was a little concerned given the current reputation of the carrier.
The actual goods are brilliant, as I have always found with your company. Size, quality all great. What else can I say? Excellent!

21 December 2025

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