BadRhino Reviews 

Still sending spam messages despite unsubscribing on multiple occasions.
Despite emailing to complain.
Despite Facebook messaging to complain.
Despite previous trust pilot reviews.
Despite complaining to the ICO.

This company give zero respect to your data. Avoid.

Great clothes, awful customer service.
Placed two separate orders with the company on the same day. Day of delivery,first order arrived, no problem.
However on checking status of second order noticed it was listed to be delivered to the wrong address.
Now these orders even though made on the same day were made hours apart and the order numbers allocated by Bad Rhino were vastly different.
Contacted customer service by their app . Gave the correct, unique order number relating to the second parcel.
What I got was, I can only assume was an automated reply. It stated my parcel had been delivered and there was a photo of the delivery to prove it. So there was nothing they could do.
One minor issue with that reply. The photo they referred to was linked to the first order. A totally separate order with a completely different order no. to the one I was querying.
Another point the courier company used was stating that the parcel had not been delivered and wasn't due for delivery for a couple of hours.
Replied via email to customer services pointing out the error of their ways. Linking delivery confirmation to wrong orders etc.
Guess what,exact same email word for word as their first reply. Totally ignoring the order number yet again.
If this is level of customer service then best to avoid this company.
Awful service.

Box delivered in good time, however upon opening the box, found an item to be missing.

Contacted customer services, "box weight despatched same as delivery weight. No further action will be taken"

Erm.....so you forgot to put my item in charged me for this item but couldn't be they didnt pack it, nope its just magicly vanished......first and last time using this company. My advice would be to avoid at all costs.....don't send items out and claim they have. What a fantastic money making scheme!

Further contact from the company. "All items were scanned at the packing station so must have it" thanks for calling me a lair for the second time. Disgusting company DO NOT ORDER FROM THEM

AVOID AVOID AVOID!

So just checked my bank, still no sign of the refund for £3.99. I gues they are still investigating, please dont put your usual BS as a reply, this should have been paid back by now. Under the Consumer Rights Act 2015 and Consumer Contracts Regulations this should have been paid back to me, its not a return! please wake up and sort out your useless Customer Services Department. Therefrore if this is not paid back to me within the next 7 days, I will be writing an official complaint to your Head Office and complaining at how useless the CS Department is. Failing that, I will be complaining to the Trading Standards Department. The ref is ref. BR105-6307-5353. If you want to save yourselfs further embarassment, I sugest you deal with this complaint, its been over 2 months now. You should be ashamed of yourselfs for trying to steal money off your customers. UPDATE I see your Customer Services has now confirmed they will refund me. I have received my refund but Im still keeping this review and one star, as I should not have had to chase this since November. As I said previously I wont be buying again from this company.

Love this shop! Use the Great Yarmouth store for shopping for work and leisure. This is also my collection point for on line purchases. Friendly and helpful staff

Helpful staff

I made an error in ordering which was cleared up instantly via your chat line. goods arrived as expected.

good product

👍Great place to buy Quality items👍 I’m a repeat Customer and will be buying more from this Trusted Seller again.🤩Thanks Team for a Hassle Free purchase 👌👌

Ordered a coat in the sale for my son, it didn't come on the expected day so I contacted them the day after & was told it had been received at my local depot but then the next day I get an email saying it's out of stock 🤔
Very confusing & not yet had my money back, this is very bad customer service not impressed.

More than happy with my purchase’s
Excellent value for money

T shirts excellent value but shirt not so good quality. Overall happy with purchase as price was reasonable

Fantastic quality, really good fit and the multi pack was good value.

Good ebayer decent prices

Great Service again from BadRhino. The quality and size of the garments is fantastic.

Arrived quickly great size happy with product 5 stars as usual for bad rhino

Still haven't had my order which has gone out of my account but not tee shirts as should be going to the swansea store for me to collect they said I get a email when ready to collect and not had a message saying its there

My partner loved the length and fit of the t-shirts, but didn't like the logo on the back