Back Market - United States Reviews 

The website is good. The phone is good. Delivery went fast. Im still not sure of the battery life. I've had it for about 3weeks and the battery is already going down fast and kinda draining but I guess it's still a good phone.

My phone works great. I’m very pleased. It arrived quickly and in really good shape. The price is certainly a huge plus. Thank you.

Delivery was quicker than expected. Price was great. The quality of the product was as good or better than promised. I have never bought a single refurbished electronic device before this one and warned people not to in the past. I would recommend using this company.

Nonexistent customer service you’re dealing with people at their words so you’ve got nothing but liars and scammers. There’s no way to get in touch with anyone they tell you you’re gonna have your item on a certain day and you’re lucky if it gets mailed at that point, and you have zero recourse to deal with anything other than after the fact, BS apologies, fluff, prevarication, and a lot of placation so they can keep their good ratings. Back market sucks.

I wanted to give the Switch a try after being a long-time PC player. Getting an used one was the right call, but I've had several bad experiences with Amazon Renewed in the past. Found Back Market which had an used unit within the price range I was looking for, and it works great, as expected. Delivery was free, fast, and product was correctly packaged. Will get tech from them again for sure.

Good quality phones I’ll keep buying em , fast delivery and they also have good used phones

A great product arrived earlier than expected. Quality and condition was great. We always like shopping back market for good phones.

I love my Google Pixel watch from Back Market. It arrived earlier than expected and in perfect condition. I had it set up in minutes. So glad I bought it and saved the money it would have cost new!

Took a leap of faith because they're not well known. But after some homework, I thought it was worth a chance. Overall I got exactly what I needed, on time, at a good price. Will use them again!

I have purchased two items (Apple Watch and MacBook Air) now on Back Market, and couldn't be more pleased. My items were in perfect condition and I was supported all the way to delivery. Definitely my first choice for future purchases!

Easy to deal with, product as described.
Able to do a return.
Fast shipping

I have been buying phones from backmarket for years. I love the customer service, and the phones are flawless. I only ever purchase excellent condition.

Delivery was quick, and the phone was in extremely great condition.This is the second phone I have purchased through this company and am quite pleased.

The product was perfect I was expecting a fair computer to have cosmetic damaged but it didn't. The computer is actually beautiful works great and I expect to purchase more from this company. This product was actually the perfect price too those computers usually run in their thousand but it was less then 400.

When you think about refurbished your first thought might go to used, is a used phone so it might not be as good. Here the only thing you keep about the used part is the price, I have gotten 5 phones from Back Market and I haven't gotten disappointed. I got them at an affordable price while I have the certainty that the device will function properly. Honestly I will keep getting my phones from here!!

Shipped quickly and the phone arrived in good condition and just as described. Would recommend!

The Samsung Galaxy S25 Ultra is a very great phone and the price for the refurbished was a great deal it looks just like a new one without any blemishes at all.

too many requests for a review negate the entire process of buying on BackMarket.