AXS USA Reviews 

I made a silly mistake when buying a ticket and the support helped me out quickly. Thank you!

I've been attempting to purchase tickets for a few days now, however the purchase step fails constantly. I reached out to live agent support and there is a firewall issue which will take 48 hours to resolve. This is the worst customer experience, Ticketmaster and SeatGeek are so easy to purchase tickets from. AXS needs to fire their cyber and digital teams. While I wait, ticket prices are increasing, AXS should at least provide an alternate method to book tickets if their online system is not working. The live agent is also unable to escalate my issue - terrible customer service!!!

Jermica was an amazing help, very efficient in resolving my issue.

I had a request to make a change and I got taken care of asap. No problem whatsoever.

Stacy was amazing to speak with. Very understanding and friendly. Great assist to your team. Thank you Stacy.

Ashley H. was able to help me merge my accounts and access my ticket for tonight. She was understanding and quick in assisting me - faster than calling which is very efficient. Customer service was quick and efficient!

Alex B. Was very helpful and submitted a ticket for me to help fix my issue.

Today she was able to help me solve the problem I have. She is very kind.

Easy, quick and solved the problem 👍🏻
Ashley was very helpful.

Extremely patient and helpful, thank you!

My issue was resolved in a timely manner, agent was professional and knowledgeable.

Very easy to understand and follow instructions

I just dealt with Makayla J. on an live chat. She was very detailed, prompt, and professional in the process. Everything was done quickly. Thank you very much for you help and patience Makayla.

Kiara P was very clear in her help and assuaged my concerns.

Eldin understood my concern and quickly worked to resolve my issue. Previously, I worked with Stacy and she did not make the effort to understand or resolve my issue. Eldin really turned my day around! Thank you Eldin!

AXS tickers via ticket fulfillment is scam. I never received my tickets nor a refund for my purchase of $372. I disputed my claim and they lied and said the service was provided. I warn you be careful of this company I the email proving the tickets were cancelled by AXS .. also.

I am trying to receive a refund for a rescheduled concert one year and three months. You are making it impossible, what you do should be illegal.

Samantha, went over every possible scenario to help me solve my issue. She did not give up like a previous agent did, but solved the problem for me.

Give my hair a natural-looking color scheme inspired by the flag of the country represented by the team I support. Keep the colors subtle and realistic. If the team, country, or image is not provided, ask for clarification first.

Makayla J was amazing at helping me locate my tickets! She was very professional and patient with me!