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AVA of Norway Reviews 

3,225
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, robust build, and premium finish, often noting superior design and powerful performance. Many highlight thoughtful features, making tasks effortless. Reviewers also commend the excellent customer service, quick responses, and strong warranty support, alongside efficient and prompt delivery. However, some customers reported delivery issues, including parcels going to the wrong address or missed attempts. A few also mentioned difficulties with customer support responsiveness or the lack of a direct phone number, leading to frustration when machines stopped working or arrived defective.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the robust build and... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent build and design... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Customer service

Users describe positive interactions with customer service, highlighting that agents are often helpful,... See more

Service

People report positive experiences with service, often highlighting great service, quick delivery, and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality! Everything feels incredibly well made and powerful. I previously owned a Kärcher K5, but after buying the AVA GO P55, the difference was like night and day. It feels much mor... See more

Company replied

Rated 5 out of 5 stars

Hugely impressed with my recently purchased AVA Go P40L. Fantastic build quality and an overall brilliant design which all fits together perfectly both when in use and when stored on my garage she... See more

Company replied

Rated 5 out of 5 stars

Well thought out design making it easy to maneuver, inbuilt cable storage and tool storage. Feels like a good quality product and guidance provided to self service at 5 years to maintain a 10 year w... See more

Company replied

Rated 5 out of 5 stars

First time I used my power washer I accidentally damaged the high pressure hose. I considered that the hose did not look reinforced or of high quality so applied for replacement under warranty. The... See more

Company replied



Company details

  1. Pressure Washing Service
  2. Do-it-Yourself Shop
  3. Garden

About AVA of Norway

Written by the company

We at AVA of Norway are passionate about our products and want them to last as long as possible. Less throwaway and more focus on the maintenance of solid products is simply a good environmental measure. Our goal is to become the most innovative brand on the pressure washer market.

  • Up to 20 years warranty

  • Reduced maintenance costs

  • Long lasting and easy to service 

  • User-friendly and highly efficient products

  • Large selection of spare parts and accessories

  • Strive to improve on environmentally friendly design

  • Reinventing the cleaning experience through smart design

Satisfaction Guarantee

Free 30-day returns

At AVA , your satisfaction is our priority. If you're not content with your purchase, you may return any unused and unopened product within 30 days of delivery.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(3,225)

970 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good buy

Very good buy
Been looking for a presure washer for a while and AVA gets really good reviews glad i got one super fast postage all in all a great buy very happy

22 May 2026
AVA of Norway logo

Reply from AVA of Norway

We are incredibly glad all those good reviews guided you our way! It’s fantastic to hear that you, David, are happy with the super fast shipping and that your new purchase is already proving to be a great buy.

Rated 1 out of 5 stars

UNSCRUPULOUS COMPANY AND PATTERN FORMING…. NOT A NICE ONE!!!!!

If you are looking for any after sales support from this company you can forget it. Once you have spent your £500+ on one of their high end machines you are on your own!
They use 3rd party agents that are less interested than AVA are if you can believe that?
Machine not been used 5 times and blows fuses everytime you attempt to use the machine! Now apparently it needs a 5 year service kit fitting by an agent that is little interested in visiting my property as is the norm or has been for the last 42 years I have owned a home. Claims I told him I was going to him??? Deluded!! 160 mile round trip! Can you imagine me offering to go to him! Really!!!!
Had Karcher machines for two decades no issues only hoses new lance and attachments I chose to purchase. Give a 10 or 20 year warranty that is about as useful as AVA their agent or their machine I parted money for. Well known for issues of blowing fuses but I never did my homework as my late mother bought it as a gift for me. I have not got receipt but purchased through Halfords. Had I got the receipt you know where it would be and I would not have to listen to fairytales that have been visited upon me.
A catastrophic experience dealing with AVA something I would not wish on my worst enemy! No wonder Halfords have no stock, likely sick of the hassle!
YOU HAVE BEEN WARNED!! DO YOUR HOMEWORK AND GET REVIEWS ON THEM EITHER HERE OR ON THE WWW (World Wide Web) you do not want leaving in my position trust me on that. More chance of finding Lord Lucan riding Shergar than getting any satisfaction with AVA or their chosen partners and seems to be a pattern forming in failure, that is machines and agents!! Remember once you have spent your hard earned money likely be up the creek without a paddle!!!! Keep you all posted but does not make good reading here or on the web. All too uh little too late and you surely do not want to be the author of your own misfortune!!!! Certainly a storm brewing!!!

UPDATE:
Here, this company now trying to tell me my late mother bought the AVA pressure washer a year earlier than my mother actually did. Obviously did not give me the receipt but now thanks to my sister I now have the payment was found on PayPal and a year later than AVA are claiming. Also that I have been offered so much when the AVA service agent here in Northern Ireland forgot about me!! Disgusting all of it and certainly not what would be expected of a company that claim what they do? Have a read, but more importantly be mindful to register your machine within 6 months even Halfords have machines they are peddling on a year after the manufacturer claims my late mother purchased it? Never mind the 10 or 20 year they claim as only about 7 months old nowand been used 6 times at most!! Rachel knows when she was contacted about the piece of dirt!. Was in the box until at least March of this year and here we are squabbling about warranty and registration?? What a company it really is! Been going on months so I wonder why Rachel did not register it for me in April /May when Ifirst contacted her. Thought I was telling lies about purchase date or whatever, who knows?? Who cares more like!!! Pathetic and certainly not the blue chip company they portray themselves as! Very disappointing to say the least! Sorry my late mother ever purchased it for me but I did try to do my homework about these pressure washers by reading the information on their website? Cannot believe everything you rea! BE MINDFUL!!!
Believe me you do not want the hassle this company will bring you! Rachel all but called my late mother a liar as claimed this was old machine but then got PayPal receipt and Halfords receipt and clearly indicated when machine was purchased. Anything to get out of their obligation!Would not wipe my feet on them!! Then told Icould have some parts I could stick on myself, or the case would be closed!! Yes that is correct a machine that was 4 months old that has been used maybe 6 times and not fit for purpose! Always the Thatcherite way in the end when narrative does not suit!
You have been warned! This company’s 20 year guarantee is not worth a carrot!! Not worth anything after 4 months old, not fit for purpose this machine or this company.
Sorry Idid not read other reviews as clear pattern forming! Maybe if you take it to Norway you might get some assistance but not sure about that????
Seem to be dumping old stock on Halfords then claim it was bought when they decide. Rachel is a real asset to this company but in truth Rachel and the company are the flip side of the same filthy coin! What an operation! They deserve one another but in the end it all comes back to bite you, trust me on that!!!! Talk a good story but beware!!!! Just look at the idiotic response below from some nameless malevolent clown!

21 January 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Hello Vincent,

We regret to hear that you have had a bad experience with our machine and customer service, and would like to offer you our deepest apology.

Our team will always do their best to help our customers as good as they can, regardless of the situation. Our partner in Northern Ireland may sometimes take longer to help customers if there is a high demand, where the spring and summer months is our high season.

If you have experiencing unusual waiting times or lack of updates from our customer service team, please attempt to contact us again and we will do our best to help solve your case.

We thank you for your understand and deeply apologise for the inconveniences.

Kind regards,
Team AVA

Rated 5 out of 5 stars

I’ve been really impressed with my AVA…

I’ve been really impressed with my AVA pressure washer. The build quality feels far better than many of the big-name alternatives I’ve used, and it comes with a generous warranty which gives plenty of confidence in the product.

Performance is excellent for car cleaning, patios and general household jobs. The hose is flexible and easy to work with, the accessories are well thought out, and the overall design feels like it has been made by people who actually use pressure washers themselves.

What really stands out is the attention to detail. Features such as the hose reel, storage solutions and quick-connect fittings make it much more user-friendly than some competitors. It delivers plenty of cleaning power without being excessively noisy.

If I had one minor criticism, it would be that some accessories can be quite expensive to add later, but the machine itself offers fantastic value for money.

Overall, I’d happily recommend AVA to anyone looking for a reliable, well-designed pressure washer for car detailing and household use. It’s one of those purchases that genuinely feels like an upgrade every time you use it.

21 June 2026
AVA of Norway logo

Reply from AVA of Norway

Wow, what an incredibly detailed and thoughtful review! Hearing that our attention to detail—like the hose reel and user-friendly fittings—makes your cleaning feel like a genuine upgrade is the ultimate compliment for our design team. Thank you for your feedback regarding the accessory pricing as well, Grant, and happy car detailing!

Rated 5 out of 5 stars
AVA of Norway logo

Reply from AVA of Norway

A great product combined with a fair price is exactly the balance we want to offer. Thank you for the straightforward thumbs-up, Dave!

Rated 5 out of 5 stars

Go40 pressure washer

Ordered GO 40 pressure washer, delivered within 48 hours.
Lightweight, but powerful washer. Easy to use, well designed and very robust machine, thoroughly recommend.

19 June 2026
AVA of Norway logo

Reply from AVA of Norway

The GO series is perfect for anyone looking for that ideal mix of lightweight portability and serious cleaning power. We are so glad it arrived within 48 hours and that you, James, highly recommend its robust design!

Rated 5 out of 5 stars

Had an issue

Had an issue, that rectified with a replacement part in less than 48 hours under the warranty.

24 May 2026
AVA of Norway logo

Reply from AVA of Norway

While we always aim for perfection, we make sure that if an issue does pop up, our warranty support acts instantly. Glad we could get that replacement part to you, Roy, in less than 48 hours!

Rated 5 out of 5 stars

Great fast service and a even better…

Great fast service and a even better pressure washer

24 May 2026
AVA of Norway logo

Reply from AVA of Norway

Fast service is great, but a pressure washer that exceeds your expectations is even better! Thank you for the awesome feedback, Chris – enjoy the cleaning power!

Rated 4 out of 5 stars

I have an issues with my Ava Easy P60…

I have an issues with my Ava Easy P60 which prevent the machine from working. I have contacted uk support by email regarding warranty and help. However it takes 2-3 to get a response. Extremely frustrating as they want me to take my machine apart and take photos and videos. I’m not really sure what I’m doing! When I have further queries it’s another 2-3 days to get a response. I’ve been told there is no support telephone number which is crazy and communication is all by email.Really not happy and is taking the shine off what was a brilliant machine

Update 3/8/26
Sorry I haven’t been back
Sent my Easy P60 back to uk repair centre and they found the issues and replaced the parts. All done and returned in 7 days which was very good. There is still a challenge with communication as you deal with Norway by email so replies take 2 days and if you send on a Friday nothing till Monday Tuesday, just be aware. They are very friendly and helpful just sometimes not easy to communicate your problems over email. Just persevere and you will get there. Still love this machine and recommend it. I’ve updated rating now to 4 stars. Many thanks Ava

14 June 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Hello Jeremy,

We are sorry to hear that you have experienced unusual response times from our customer service team.

In some cases, our customers service team are in need of extra time to investigate and troubleshoot machines. However, we always aim to help our customers as fast as we can.

We take your feedback with deep concern and we will do our best to improve the reponse time for future cases.

Kind regards,
Team AVA

Rated 5 out of 5 stars

Excellent service delivered very…

Excellent service delivered very quickly the best product out there

21 June 2026
AVA of Norway logo

Reply from AVA of Norway

Hi Barry!

Thank you for five stars and your positive feedback!

We are happy to hear that your new AVA products arrived quickly and that you are super pleased! :D

We hope you will have many great washing experiences with your new AVA machine!

Kind regards,
Team AVA

Rated 5 out of 5 stars

Great Product

Prompt delivery, easy warranty registration and most importantly a great easy to use pressure washer for cleaning our cars.

8 June 2026
AVA of Norway logo

Reply from AVA of Norway

Hi Graham!

Thank you for five stars and your positive feedback!

We are very happy to hear that you are pleased with your new AVA pressure washer! :D

Kind regards,
Team AVA

Rated 5 out of 5 stars

I had an issue with a metal lance…

I had an issue with a metal lance provided with my new Ava Go P55, but this was very quickly resolved in an email to customer support, and Tor from support arranged for a replacement lance to be sent to me.

22 June 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

Hi Paul!

Thank you for five stars and your positive feedback!

We are happy to hear that our good guy Tor was able to help you quickly resolve the issue quickly! :D We hope your new lance works as expected so you can use your machine as normal again!

Kind regards,
Team AVA

Rated 5 out of 5 stars

Great machine and accessories brilliant…

Great machine and accessories brilliant delivery time would recommend

18 June 2026
AVA of Norway logo

Reply from AVA of Norway

Hello Wayne,

Thank you for five stars and your positive feedback!

We are happy to hear that you are pleased with your new AVA machine and accessories! :D Many thanks for recommending us, Wayne, much appreciated! We hope you will have many great washing experiences with your new machine!

Have a nice day!

Kind regards,
Team AVA

Rated 5 out of 5 stars

The speed of delivery was amazing

The speed of delivery was amazing

18 June 2026
AVA of Norway logo

Reply from AVA of Norway

Hello Gary,

Thank you for five stars!

We are happy to hear that your new AVA products were delivered quckly! We hope you will be pleased with your new products and we wish you a happy washing!

Kind regards,
Team AVA

Rated 5 out of 5 stars

Easy to order

Easy to order , fast delivery without any issues, items arrived very quickly so nothing to complain about would rate this company very high indeed

7 May 2026
AVA of Norway logo

Reply from AVA of Norway

Hello Andrew!

Thank you for five stars and your positive feedback!

We are happy to hear that your new AVA products were delivered to you quickly! Thank you for rating us high, Andrew! Much appreciated!

Kind regards,
Team AVA

Rated 4 out of 5 stars

Nice kit

Nice kit. Quick delivery

17 June 2026
AVA of Norway logo

Reply from AVA of Norway

Hi Nick!

Thank you for your positive feedback!

We are happy to hear that your new AVA products were delivered quickly :D We hope you are pleased with the new product! Happy washing!

Have a nice day!

Kind regards,
Team AVA

Rated 5 out of 5 stars

Great product

Great product. Fast Delivery. Thank you.

16 June 2026
AVA of Norway logo

Reply from AVA of Norway

Hi Greg!

Thank you for five stars and your positive feedback!

We are happy to hear that your new AVA products were delivered to you quickly! We hope you will have many great washing experiences! :D

Kind regards,
Team AVA

Rated 4 out of 5 stars

Product yet to use,but I felt was a…

Product yet to use,but I felt was a little Expensive

15 June 2026
AVA of Norway logo

Reply from AVA of Norway

Thank you for sharing your first impressions.

We designed our machines with premium components to ensure they truly last, and we are confident that once you get to use your new AVA, the performance will speak for itself.

Have fun cleaning and let us know what you think!

Rated 5 out of 5 stars

Great, compact pressure washer

Quick & easy to order & speedy delivery 😊

15 June 2026
AVA of Norway logo

Reply from AVA of Norway

We are thrilled to hear that your new pressure washer arrived so quickly!

It’s great to know that the compact design is exactly what you were looking for. Wishing you plenty of satisfying cleaning sessions, Stephen, with your new gear!

Rated 5 out of 5 stars

Warranty honoured with ease 10/10

I purchased my ava master p60 after watching reviews and doing plenty of research. My machine comes with a 20 year warranty which was very appealing. For the first time in 2 years ive had a small issue.

When I contacted ava I provided my serial number and original purchase invoice. I described my issue and sent a video.

You have the option to then have the machine fixed free of charge by sending it away, or fixing it yourself.

Withing 24hrs (less than) i had been told what the issue is, linked the parts needed and also linked an in depth easy to follow instructions on how to replace.

This was followed by a code to get the part free of charge, and another code for free shipping.

This is the customer service you want, no hassle or arguing. Straight up answers and a fix at no cost of my own.

I spoke wigh Rachel through email who was fast at replying, polite, well informed and very efficient at her job.

17 June 2026
Unprompted review
AVA of Norway logo

Reply from AVA of Norway

The whole team was absolutely thrilled to read your amazing feedback!

Keeping warranty support quick and completely hassle-free is exactly what we aim for, and we will happily pass this wonderful shout-out along to Rachel.

Thank you so much for your trust in AVA and happy cleaning!

Rated 5 out of 5 stars

Excellent product (s)

Excellent product (s)
Great communication and very fast delivery / dispatch.
Jet works works a treat and foam gun is great. Exactly why I chose AVA and very happy I did.

15 June 2026
AVA of Norway logo

Reply from AVA of Norway

Hi!

Thank you for five stars and your positive feedback!

We are very happy to hear that you are pleased with your new AVA products! :D We hope you will have many great experiences and happy cleaning!

Kind regards,
Team AVA.

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