Great parts for a great price. Let down by Evri courier service. The first shipment was returned for an unknown reason. The replacement order was missing parts. The extra parts arrived the next day by... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well, they are sending your parts quickly, occasionally get it wrong bug you get refund. Them are still missing a lot of parts like some basic lower rear arm screws but overall they are doing OK!
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Great product line and great prices only let down by the parcel arriving 2 days later than it should have. Better delivery companies needed i think.
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Great choice of products, most at a much lower price than my local motor factors. If your not in a desperate rush for the items ( generally most items take a week to arrive from Germany) and if yo... See more
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Company details
About AUTODOC - Great Britain
Written by the company
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contact info
United Kingdom
- trust@autodoc.co.uk
- www.autodoc.co.uk
4.2
Great
19K reviews
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they are very punctual
they are very punctual, the packaging is very good, 100% they always keep you informed where the package is, I am very satisfied with this company
5 August 2026
Reply from AUTODOC - Great Britain
Hello, Thanks for your positive rating 🧡 We do our best to make sure every customer receives quality products and has a smooth shopping experience 🚚✨
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hello, Thanks for your positive rating 🧡 We do our best to make sure every customer receives quality products and has a smooth shopping experience 🚚✨
Best regards,
AUTODOC Team
AUTODOC app
I use the AUTODOC app almost every day, and I’ve always had a great experience. Recently, I had an issue with my account, and the customer support team was outstanding. They responded quickly, were patient, and stayed with me until the problem was completely resolved. Professional, friendly, and efficient service. Thank you for the excellent support!
27 July 2026
Unprompted review
Reply from AUTODOC - Great Britain
Hello Patrik Bobcsok!
Thank you so much for taking the time to share your positive experience with us!
We are delighted to hear that you use our app regularly and that you have always had a great experience with our services. It is especially rewarding to know that our customer support team was able to assist you quickly, patiently, and efficiently until your issue was fully resolved.
Providing professional and friendly support is very important to us, and your kind words will be shared with our team as a great encouragement.
Thank you for your trust and continued support. We truly appreciate having you as a customer and look forward to assisting you again whenever you need us!
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hello!
Thank you for your feedback 😊 We’re glad that you’re happy with your order. We're always ready to help you pick the right parts 🧭🔧
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Dear customer,
Thank you for your rating ⭐ It’s important to us that you get the parts you need on time and without any hassle 🔧🧰
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hi!
Thank you for your feedback 😊 We’re glad you’re happy with your order and our service 🚙📦We look forward to your next visit!
Best regards,
AUTODOC Team
Had seal kits for brake systems.
Had seal kits for brake systems.
Had high quality make for brake shoes and pads.
Fair postage and quick.
4 August 2026
Reply from AUTODOC - Great Britain
Hello!
Thank you so much for your positive rating ⭐ We’re really happy that you’re pleased with your purchase and our service. We’d be glad to help you find the right car parts anytime 🚗💨
Best regards,
AUTODOC Team
It takes to long to receive the items I…
It takes to long to receive the items I ordered but they are a excellent place to get everything you need can't folt them on that but delivery could be a bit faster
9 June 2026
Reply from AUTODOC - Great Britain
Hello Robert,
Thanks for your review.
We are sorry to hear that you are not fully satisfied.
Please note that order processing time is 1-2 working days and then order is sent.
https://www.autodoc.co.uk/services/shipping
The delivery time to the UK is 3-4 business days.
https://help.autodoc.co.uk/categories/12/239/574
As we see, in your recent orders all terms are met.
Of course, sometimes delays occurs, but we do our best to speed up all the processes.
If you have any questions, please contact us at trust@autodoc.co.uk
Best regards,
AUTODOC Team
Ideal business for parts never send…
Ideal business for parts never send wrong parts like a lot of other businesses
3 August 2026
Reply from AUTODOC - Great Britain
Hello!
Thanks for your feedback 💬 Your opinion is important to us, and we’re glad that we could provide you with the right car parts 🔧📦✨
Best regards,
AUTODOC Team
DON'T BUY OFF THESE
DON'T BUY OFF THESE , the wrong part was sent I started a returns process , the part needs to be returned to Berlin costing over £15.00 . I put my number plate in so I should of received the correct part , but didn't . You have to pay for the return even though the wrong part came .
4 August 2026
Unprompted review
Reply from AUTODOC - Great Britain
Dear Mr Absalom!
We are sorry for the inconvenience.
Before placing an order, you should check the OEN indicated in the description of the item and specifications to ensure in compatibility of parts with your car. You can do this by yourself using the infromation on product page or you can contact us for support.
Feel free to contact us at trust@autodoc.co.uk with your order details. ]We will look into this precisely to help you to resolve the issue.
Best Regards,
Your AUTODOC Team
Car Service
I bought oil and filters to service my Mini Cooper, but they sent the wrong oil filter. That was £15 wasted. Everything else was ok.
4 August 2026
Reply from AUTODOC - Great Britain
Hello Jose !🌟
Thank you for your feedback.
If you are looking for high-quality spare parts at attractive prices, please send us your car data (make, model, year of manufacture, VIN/Chassis number) and a list of needed spare parts. We will select the best ones for you.
Have a nice day!
Best regards, AUTODOC Team🚙💨
I am very dissatisfied with autodoc and…
I am very happy with autodoc they ha e wide range of items and good service or care
1 August 2026
Unprompted review
Reply from AUTODOC - Great Britain
Dear Sohrab !
We thank you for your review!
Do you still rate us with 1 star? Please share with us. Your comments are very valuable to us!
Sincerely,
AUTODOC team
Great prices ,normally fast delivery
Great prices ,normally fast delivery, be aware if any item is out of stock the main order could be delayed, so best to cancel the out of stock item because they dont tell you how long it will take to get stock in, otherwise service is good and returns are handled swiftly and with ease.
4 August 2026
Reply from AUTODOC - Great Britain
Hello!
Thank you for your feedback 😊 We’re glad that you’re happy with your order. We're always ready to help you pick the right parts 🧭🔧
Best regards,
AUTODOC Team
Great product line and great prices only let down by the late arrival of parcel
Great product line and great prices only let down by the parcel arriving 2 days later than it should have. Better delivery companies needed i think.
4 August 2026
Reply from AUTODOC - Great Britain
Good day!
Thank you for giving us a great rating 💯 We’re glad that our products and service met your expectations 📦🚗💨 We’ll keep working to make sure that your next experience receives a perfect score 🏅💪
Best regards,
AUTODOC Team
Puegeot expert side door roller
A quality product which fitted first time, packaged well & delivered quickly.
4 August 2026
Reply from AUTODOC - Great Britain
Greetings!
Thanks for your feedback 🙌 We’re happy that the delivery and product quality met your expectations. 🚚✅ We look forward to helping you again in the future!
Best regards,
AUTODOC Team
Well chuffed!!!!
I did very well with my last order two wishbones with bushes and joints fitted for less than £50 and delivered in a couple of days. Really happy.
4 August 2026
Reply from AUTODOC - Great Britain
Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards,
AUTODOC Team
Just enter your reg select product…
Just enter your reg select product group, find the part and order as simple as that.
Wide range of available parts and efficient delivery service.
Fully recommend
4 August 2026
Reply from AUTODOC - Great Britain
Hello!
Thank you for your feedback 😊 We’re glad that you’re happy with your order. We're always ready to help you pick the right parts 🧭🔧
Best regards,
AUTODOC Team
Reply from AUTODOC - Great Britain
Hi!
Thank you for your feedback 😊 We’re happy that you're satisfied with your order and the quality of our service 🚚✨ We always strive for perfection and want your experience to be the best 🛠️💫
Kind regards,
AUTODOC Team
Top car parts suppliers
Really easy to use website with an abundance of resources and excellent value too
14 July 2026
Reply from AUTODOC - Great Britain
Hello, dear customer!
Thanks for the high rating 💪 It’s important to us that every purchase is fast, convenient, and smooth 🚗💨📦
Best regards,
AUTODOC Team
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