Had an order from Australia going to Japan, and they were so super professional in the reciept and handling of my packages, even when my packages came in batches. They are always ready to jump on a ca... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Looking for Mail Forwarding or Logistic Service small or big from Australia look no further than AUSFF.com.au
15 Kendall St, 2142, Clyde, Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This site has given me the freedom to freight my products from anywhere in the world. I strongly recommend them for anyone who's country are not listed in the shipment list of eBay and Amazon.

Reply from AusFF
Very nice company! They really care and go out of their way to help! Whenever they can, they consolidate the packet to make it available for cheaper post routes and whenever they can, they upgrade your shipment to a faster carrier as it happened this time that my 3rd packet arrived via DHL and trust me I know how much that would have cost if I had ordered it! THANK YOU AUSFF!!!

Reply from AusFF
Good communication, easy to use the service, very satisfied about my experience with Ausff

Reply from AusFF
I've used this service to freight forward a few items that were not available here in the US. These guys have always been fast and easy to use. Their online portal is user friendly and straight forward. I highly recommend them for your forwarding needs

Reply from AusFF
My first package has been processed. The process of forwarding from Australia has never been easier.

Reply from AusFF
I have been using their services multiple times now and I am always 100% satisfied. It is affordable & quick. I would recommend their services to anyone.

Reply from AusFF
AusFF offers a good service. This is exactly what I need, which is a local Australian address to receive my important hard copy letters.
I wish postage fees can be lower, but it is overall reasonable.
AusFF offers an actual local Australian mailbox address, not a PO Box, so it is a crucial advantage. Besides that, unlike a PO Box, I can maintain my AusFF account from overseas without any issues.
I have used the AusFF service for a few years, and the address that they give me remains the same (no change), which is excellent!
AusFF offers its customers the flexible choice to choose between scanning letters and physically forwarding them to an overseas address. If I want to forward multiple letters, I can use AusFF's service to consolidate the mails to one package (AusFF charges fees if there are many mails), and the price of shipping a consolidated package (including multiple letters) is the same (or slightly more expensive) as a package with a single letter.
It will save costs for customers. For example, if they have 5 letters, they can consolidate them into 1 package, post only 1 package (not 5), and only have to pay shipping costs for 1 package, not 5.

Reply from AusFF
Always fast reliable cost effective service. This time super speedy delivery across the ditch.

Reply from AusFF
Very convenient and excellent service, reasonable pricing and offers opportunity to purchase online from outlets that do not ship to Fiji directly.

Reply from AusFF
Very effect service. Used before to ship to the UK. Excellent customer service and very easy to navigate. Will definitely use again.

Reply from AusFF
Excellent Service. Very Reliable and easy to use. Thanks so much for all.

Reply from AusFF
Very simple system to use. They consolidated multiple packages for me and shipped with a very good rate to Canada! It's only been a few days since the package shipped so I will update once it arrives. 10/10 service so far! They've been very communicative with emails and package information at every step of the way. Very happy so far with my first experience using a FF company.
Zac

Reply from AusFF
Really impress how they work. Customer service is A1! Once they received the package they will instantly ship itto you. Im very happy that i chose ausff. Thanks for the help!😊

Reply from AusFF
I was awaiting two packages, one from from NZ and one from Australia. Everything arrived within the given time frame and most importantly in a good shape (also thanks to the repackaging by AusFF).
Communication with AusFF was also very positive.
My only frustration: DHL-Express that was assigned by AustraliaPost to take over the last part of the delivery here in Germany (no useful tracking of the delivery, no information about additional payments e.g. customs, an additional "you're gonna pay it anyway, because it is from Australia" fee created by them etc.) - but that is something AusFF has nothing to do with.
Bottom line: Thanks for the great job! (thumb up)

Reply from AusFF
Received one of my orders today.
Very happy!
Thank you.

Reply from AusFF
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.