Audley Travel - UK Reviews 

We have just returned from a two week trip to Japan organised by Audley. Senior japan specialist Manon talked us through the itinerary and answered any questions. She contacted us again before departure and again on our return. Manon gave us some helpful tips. We feel that we have experienced Japan. Accommodation was excellent; transfers extremely well organised and the guides were very knowledgeable and gave us valuable insider information about important sites and shopping. Saw lots of beautiful cherry blossom.

Once again Audley provided my wife and I with a fantastic travel experience. All the arrangements were, as usual, seamless and the guides & drivers excellent. Borneo transpired to be one of our very top destinations and the programme put together by our specialist was absolutely perfect for us. It's made us hunger even more for adventure.

Our Audley agent Mat Hall provided first class knowledge and service from the offset and throughout the planning process. He was excellent in dealing with the last minute crisis when our flights to Dubai were cancelled, he reserved new flight immediately, with Singapore airways. We didn’t need to use him during our trip but he provided emergency contacts and stated he was available if necessary. All Mat’s advice was on point, so we knew what to expect, what clothing and essential items we needed to take with us. We had nothing to worry about during our trip as Mat had organised all flights, transfers and excursions and everything went extremely smoothly. No nasty surprises so we are thankful, have wonderful memories and made new friends with other Audley travellers, who were also extremely satisfied. We are super happy and would have no hesitation in recommending Audley & Mat to others. Thank you for looking after us.

Our trip to Vietnam was fantastic from start to finish. The specialists we dealt with (James and Dan) took time to understand what we wanted from the holiday and tailored it accordingly. A wonderful trip and we will definitely be travelling with Audley again.

Excellent trip. Well organised and planned by Hannah Alderson. Gratifyingly straightforward. We have shared with Hannah ways in which it could be changed in future but our experience was really good.

Hannah Alderson organised our holiday to Thailand and it was fantastic. We had the most amazing holiday that was tailored to our requirements. Would thoroughly recommend Audley Travel.

Great hotels in very good locations and guides who knew their stuff and with who you could have a dicussion. All organised by Audley Travel and all the links worked perfectly

Our Vietnam and Cambodia experience with Audley Travel started with Christian Le Fort, our country specialist. Our initial video call was pivotal to the success of our trip where Christian listened to our needs and preferences to then come up with an indivualised itinerary that was perfect for us. Every step along the way was easy and professional. The in country guides and drivers were outstanding and the hotels more than exceeded our expectations. Thank so much, we will be organising our next travels through Audley!

An amazing bucket list trip. Hannah's passion for and knowledge of the destination was incredible, she took the time to listen to our requirements and arranged the most magical itinerary for us. Everything ran so smoothly from our transfers, tours and travel arrangements. The local partners in Cambodia & Vietnam were amazing. I can not fault the planning and execution of every detail. We felt very looked after by Audley Travel and will use them again in the future. An amazing holiday and an incredible experience provided by Audley Travel. Thank you!

We spoke to Kate at Audley who was the Indian Ocean expert and she put together an excellent itinerary for us to visit the Seychelles at Easter. She took time to understand our preferences and created a plan based on her detailed knowledge of the islands. Always available to speak or respond quickly to emails, Kate really was a great help

Fantastic from the very first contact- Hannah listened to what we wanted out of our trip, provided a brilliant itinerary and worked with us to perfect it, and then delivered. We had an amazing time on the trip and then good follow up on our return home. Would definitely use Audley again.

I’ve thought long and hard about posting this review. In November 2025 we had a wonderful trip to Kerala with Audley. It was faultless, well planned and we were so impressed that we immediately booked another tour for March 2026 upon our return-this time to the so-called Golden Triangle. The tour was again well constructed once we’d raised done initial concerns and been reallocated the specialist who’d organised the Kerala trip. We were excited about our forthcoming holiday. Unfortunately, we were flying with British Airways to Delhi via Heathrow from Manchester and the shambles of their check-in (two desks out of six open leading to enormous queues) led to us missing the last check-in call when we could have forced our way to the front. Anyway, we consequently missed the flight and contacted Audley immediately. What we didn’t realise, and Audley didn’t inform us until 7 hours later, is if you miss one flight all other outward and return bookings are immediately cancelled. There went our £10,000 holiday up in smoke. And, guess what, Audley were next to useless in trying to resolve the situation. Their staff were unable to assist in any way beyond telling us that we could go the next day for another £6,500. Terrible experience!

Our trip to South Africa was on our bucket list for some time so expectation were high. Harriets careful planning with our interests and consultation in mind paid off big time. We had a combination of required "sight seeing" in Cape Town and some down time in the Eastern cape area. The Safari trip was the highlight of the trip and keeping it at the end was super recommendation by Harriet! All the co ordination of flights, accommodations , car rental and day trips came off like clock works. Definitely going back, especially to revist wine district.

Thank you Harriet!

Tim , Jo and Samuel

First class experience from start to finish. Great advice in the planning stage from Shannon Winzar. She knows her stuff and has actually been to the places. She persuaded us against one hotel we were planning in favour of another. Worked out brilliantly. All connections worked. Guides and drivers great. This is our third Asia trip in three years, the first with Audley and the best so far.

We were very much looking forward to a trip to Vietnam and had been very impressed by the excellent service provided by Audley in planning our holiday and preparing us for our travels. However when world affairs meant that the trip was cancelled, literally as we were packing our bags for the airport, that impressive service became outstanding. While travel insurance companies pulled out exemptions, Audley stepped right up, offering options and support. We will certainly be travelling with them again at the earliest opportunity and cannot recommend them highly enough.

Top service by Audley who created the most wonderful trip to Japan. Our agents additional tips and tricks (and restaurant recommendations) were superb. Highly recommend

We had an incredible experience with Audley Travel, thanks to our fantastic travel consultant, Hannah Alderson. She organised a six-week trip for us across Singapore, Cambodia, Vietnam, Malaysia, Borneo and the Maldives, and it truly exceeded all our expectations.

From the very beginning, Hannah took the time to really listen to what we enjoy and what we wanted from the trip. She carefully crafted a bespoke itinerary that balanced adventure, relaxation and cultural experiences perfectly. Every detail was thoughtfully planned, and everything ran smoothly throughout our journey.

Hannah was exceptionally organised, responsive and helpful at every stage, which gave us complete confidence and allowed us to fully relax and enjoy the experience. It was clear that she genuinely cared about creating something special for us.

Overall, this was a wonderful, memorable trip, and we wouldn’t hesitate to recommend Audley Travel and Hannah to friends and family looking for a tailor-made holiday.

Our experience was superb from Booking it with your excellent representative Joanna Austin who was so good.All the times that was quoted to us for flight, trips etc were always on time. All Hotels were excellent and very friendly and helpful. Also the guides spoke good English so we could understand all the information being told to us.

Fantastic first class company to deal with. I cannot fault the service I got from Audley Travel for my holiday to South Africa. From travel ideas, to booking and re-booking our flights back to the UK after being caught up with the Middle East conflict. Although we got back a couple of days later than we should have, Audley made sure we got a direct flight back to London at no extra cost including the accommodation.
The trip that was put together was excellent, with quality hotels, recommendations for food, excursions etc. They handled every question I asked, including simple things about what to wear, travel plugs.
If you want a first class holiday, then do not hesitate to book with Audley, they hold your hand every step of the way.

We chose New Zealand for our honeymoon and, as I had travelled there before, I initially didn’t think we would need any help planning it. However, out of curiosity, we decided to see what a travel agent would suggest. From our very first call with Amy, it was clear we were in good hands. She really listened to what we wanted and then created an itinerary that was completely tailored to us.

When she presented the trip (one week after the initial call), we were genuinely blown away. Not only had she captured everything we’d hoped for, but the price was also much more reasonable than we expected. We booked a couple of days later, and it was the best decision.

Our honeymoon was truly incredible. Everything ran smoothly, the accommodation was consistently excellent, and the excursions were thoughtfully chosen and well-organised. It gave us the freedom to fully enjoy the experience without any of the stress of planning.

Some of our highlights included the spectacular scenery around Aoraki/Mount Cook, the atmosphere and adventure of Queenstown, and the unforgettable wildlife experiences in Kaikōura. Each destination felt special in its own way, and together they made the trip perfect.

We wouldn’t hesitate to travel with Audley again in the future. Amy’s knowledge and attention to detail meant we always felt supported and confident throughout - it really did feel like we were travelling with the guidance of a true expert.

Thank you so much Amy and Audley!