Athens Car Rental - ACR Reviews 

197
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and professional throughout every single step of the rental process. Many consumers highlight that the available vehicles are brand new, exceptionally clean, and consistently maintained in top condition. However, some people mentioned that the drop-off and pick-up arrangements at the airport were extremely smooth, efficient, and well-communicated. Travelers also deeply appreciated the completely transparent pricing structure along with the total absence of any aggressive insurance sales pressures. People consistently noted that dealing with this business was entirely hassle-free compared to standard rental experiences.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the friendly staff and efficient pick-up and... See more

Staff

Reviewers highlight positive aspects of staff, praising their friendly, efficient, and professional service... See more

Product

Customers consistently note positive experiences with product, highlighting that vehicles are brand new,... See more

User experience

Clients share positive opinions on user experience, describing it as the easiest rental they have ever tried.... See more

Location

Customers had positive experiences with location, noting convenient drop-off and delivery services in Athens.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great staff, very friendly, best car rental experience I have ever had. Super efficient. No waiting in Q's to pick up or drop off. Car just outside departures. No hard sell of insurance or not p... See more

Rated 5 out of 5 stars

This was the second time I have rented from ACR and my experience for my five week rental this time was exactly the same as my first rental. ACR is an excellent car rental company. They provide good,... See more

Rated 5 out of 5 stars

After reading great reviews for ACR on-line we decided to hire a car from them for our family road trip of Central Greece. So glad we did. They were friendly and efficient at every step. Pick-up an... See more

Rated 5 out of 5 stars

The service was exactly like promised. A person waited for us at the airport arrivals, we did not have to wait in any line to get to our reservation. There were no additional costs on the spot, we pa... See more


Company details

  1. Car Rental Agency

Information provided by various external sources

Located in Koropi, only 3 minutes of driving from the Athens International Airport "Eleftherios Venizelos". An independent, professional Rent a Car agency offering a wide range of top quality car rental services to thousands of satisfied customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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4.9

All reviews

(197)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

This was our first time renting a car…

This was our first time renting a car abroad, not only in Greece and we enjoyed the experience for a lot of reasons, mainly because we used this agency.
As we arrived to Athens airport we had a brand new car waiting for us, the paperwork took no time and the guy was super nice and polite. We went over the car to make sure there’s no scratches and we started our trip. After 10 days we dropped off the car at the airport, again nice guy with nice attitude and paperwork that took no time, but this time we had a problem, he noticed some scratches at the bottom of the front bumper and wanted to charge us for it (while being nice!) we told him that we had no accidents and that we have no idea if it’s our fault because we didn’t check the bottom of the car when it was delivered. He wrote down what we said wished us good flight back home and told us that the issue will be handled by the agency and from his experience they always look for the best for their customers. After couple of days we received an email hoping that we had a nice experience and notifying us that no extra charges will be required.
Thanks ACR

30 June 2018
Unprompted review
Rated 5 out of 5 stars

First class from start to finish we…

First class from start to finish we booked two cars through ACR ... We were met at Athens airport arrivals by a young man holding a plaque with my name .. it took about 20 mins to complete the
Paperwork for both vehicles and then we were given a brief comprehensive run through the operating of the individual vehicle ... It was clearly explained what to do on our return and what time we would be met ... We arrived early and the representative arrived 10 minutes before the arranged time ... Itnwas a very quick hand overnight both vehicles and the holding deposits of €500 euros per car returned and we were on our way

No nasty extras as is frequently reported when hiring a car ... New, clean well equipped cars .. all sorted with no hassle and friendly representatives both on arrival and departure.

THOROUGHLY RECOMMENDED

22 June 2018
Unprompted review
Rated 5 out of 5 stars

Great experience, Great Company, Great Value

Great experience from day one when I made the initial inquiry regarding renting a car from Athens Car Rental, thru picking it up and dropping it off. Outstanding and courteous service!!!
My inquiries were handled promptly. At the time of deciding on a car I was provided with options and information that allowed me to make the best choice for my needs. I was very happy with the service, vehicle selection (very well cared and reliable car), and awesome price. No hidden fees or any surprises along the way. The car was delivered as requested and the drop off at the airport was handled very proficiently. I wouldn’t hesitate to use this agency whenever visiting Athens and would highly recommend to anyone who is looking for a car rental.
Thank you ACR for making our experience fabulous

13 June 2018
Unprompted review
Rated 5 out of 5 stars

Take the worry and trauma out of renting a car at Athens Airport.

We've used this company (Athens Car Rental - ACR, 58 Souniou Ave., 19003, Markopoulo, Athens) on 3 occasions and have been very pleased each time. They are easy to contact via Skype or email, very approachable in our experience, willing to please and generally very helpful. Their pricing was competitive and the service excellent. They provided a 'meet & greet' service with the car at the airport which meant queuing at a rental desk or being bussed to a depot was not required and did not detract from the start of the holiday. The vehicles provided were of typical standard for Greece with the odd ding, dent or scratch but we never had any problems with damage being accredited to us. We have seen ( & hired) many vehicles in much worse condition than their fleet from so called mainstream rental companies. If you need a rental car from Athens airport you should contact these guys and give them a chance, I'm sure you wouldn't regret it.

17 January 2015
Unprompted review
Athens Car Rental - ACR logo

Reply from Athens Car Rental - ACR

Thank you Mr. Watsham for choosing us!
it will be our pleasure to provide you with our services in the future again.

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