The Asterisk Jigsaw Puzzles Reviews 690

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent selection of high-quality puzzles, including unique and hard-to-find options. Customers consistently highlight the fast and efficient delivery service, noting that orders arrive quickly and are always well-packaged, often with great care to protect the items. The overall service is described as excellent, with many appreciating the ease of ordering and the good communication throughout the process. However, some people mentioned that when issues arise, such as missing or damaged pieces, it can detract from an otherwise positive experience.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent choice and vast array of jigsaws,... See more

Delivery service

Users describe positive interactions with delivery service, consistently praising the speed and efficiency of... See more

Service

Customers consistently note positive experiences with service, often highlighting excellent choices and... See more

Quality

Customers had positive experiences with quality, often praising the high-quality brands and the superb... See more

Order

Consumers find the ordering process to be positive, with many reviewers consistently praising the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently saw Asterisk's Facebook post offering a slightly damaged box for less than half price. perfect I thought as it was from a brand I wanted to try for a while. Correspondence was great, in fac... See more

Company replied

Rated 5 out of 5 stars

Easy to order, two jigsaws were out of stock items and I asked to be notified when new stock was in. I bought an extra White Mountain jigsaw to get free postage. Very well packed and quick delivery. V... See more

Company replied

Rated 5 out of 5 stars

My favourite jigsaw store! Lauren listens to what her customers want; stocks the best selection of puzzles, and is extremely fast and efficient in getting those puzzles to their new homes. I always... See more

Company replied

Rated 5 out of 5 stars

Have ordered from Asterisk a number of times since finding them last year. They always have a brilliant range of new puzzles from top quality brands, at competitive prices, and the dispatch is prompt.... See more

Company replied


Company details

  1. Hobby Store

Written by the company

The Asterisk Jigsaw Puzzles has over 1200 jigsaw puzzles in stock plus puzzling accessories! Free UK Delivery and top class customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

690 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing packaging!

Amazing packaging that shows the person really cares about protecting the box. A rarity today that gives me hope.

27 April 2026
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

I do really try to ensure the puzzles are well protected for their journey to you. Thank you for your review and enjoy your puzzle.

Rated 5 out of 5 stars

Can't fault them!

Recently saw Asterisk's Facebook post offering a slightly damaged box for less than half price. perfect I thought as it was from a brand I wanted to try for a while. Correspondence was great, in fact they offered a couple of other damaged boxes of the same brand, of course I snapped these up too! I ordered some regular price puzzles and they combined the despatch. All puzzles received quickly and well packaged and I've loved doing them. They might seem a little more expensive that other online retailers but they mainly offer higher quality brands so I am happy to support them.

25 April 2026
Unprompted review
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

Thank you so much for the review. Really pleased to hear you enjoyed the puzzles amd hope to see you back for more in the future.

Rated 3 out of 5 stars

Mixed Review

Great range of puzzles, but its shame when things go wrong it ruins it. I have ordered a number of puzzles where they have been missing or damaged pieces. When this happens it is just a full on hassle.

The range of puzzles are really good and delivery is really good.

4 August 2025
Unprompted review
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

It is a shame that we are being penalised for a manufacturing issue outside of our control. I have checked our records and cannot find any reported issues of missing or damaged pieces under the name the customer provided. I always try to do all I can to assist if there are any issues and hopefully find a solution. Apologies if I failed on this occasion.

Rated 5 out of 5 stars

Excellent online company

Easy to order, two jigsaws were out of stock items and I asked to be notified when new stock was in. I bought an extra White Mountain jigsaw to get free postage. Very well packed and quick delivery. Vast array of jigsaws that I had never heard of and many that were old favourites. I will be putting another order in soon. Excellent online company to deal with.

24 April 2026
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

Thanks so much for the lovely review. I'm pleased you found the puzzles you were looking for! Looking forward to seeing you back again soon

Rated 5 out of 5 stars

Great Jigsaw Puzzles

Parcel received in a well secured box and puzzles in good condition. Thank you

13 April 2026
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

Thank you so much for your review Marilyn, glad the puzzles arrived safely. Enjoy them and hope to see you again soon!

Rated 5 out of 5 stars

Beautiful preloved jigsaws

Saw a couple of preloved jigsaws on the website and ordered them I was stunned at the condition of them as they looked basically new minus the cellophane. If your not sure whether to order or not my advice is to go for it .They arrived well packaged and im looking forward to doing them .I will certainly be buying more from the preloved section.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Just received today my last (Asterisk…

Just received today my last (Asterisk Jigsaw) order of the year, and I just wanted to pop a quick review on to thank Lauren for another year of excellent service (of stocking such a variety of puzzles, the super fast dispatch and brilliantly packaged orders I regularly receive and, not forgetting the caring customer service she provides to look after her customers.) I'm already looking forward to browsing that 'coming soon' section next year!
Enjoy a relaxing Christmas break ❤️

3 December 2025
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

Thanks so much for the lovely review, it made my day!

Rated 5 out of 5 stars

Puzzles were delivered quickly and…

Puzzles were delivered quickly and packaging was really good. Very quick response and resolution regarding a manufacturing issue with one of the puzzles. Excellent communication at every stage. A great selection of brands with free postage over £50, a great incentive to buy more!

13 November 2025
Rated 5 out of 5 stars

A great choice of jigsaws puzzles

A great choice of jigsaws puzzles, especially enjoy the choice of buying new or used either way both are quickly delivered and superb quality. Glad I found this supplier

31 October 2025
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

Thank you for your review Andrew, we are so pleased to hear you like our selection of both new and preloved puzzles. Hope to see you again soon!

Rated 5 out of 5 stars

Jigsaw puzzles paradise

Wonderful service as always. I can't recommend this business enough. So much choice, value for money and doesn't juststock to the big brands, I just wish I could spend more money with them.

30 October 2025
Rated 5 out of 5 stars

Great selection of puzzles

Great selection of puzzles, speedy delivery loving the recent order I placed which included Delfy puzzles gorgeous puzzle. Highly recommend

15 October 2025
The Asterisk Jigsaw Puzzles logo

Reply from The Asterisk Jigsaw Puzzles

Glad you liked our range of puzzles and speedy delivery! Hope to see you again soon

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