Very fast and seamless experience with AskDirect I had. Ordered my TV, arrived in less than 2 working days, very professional delivery made, been called in advance by the courier. They have very good... See more
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Review summary
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Excellent service, i ordered my item on line to be delivered to my home address in Scotland. When i received my email confirmation I noticed it was ready for collection the next day at Windsor, I ob... See more
Brilliant company, fast delivery, perfectly packed item at a great price, couldn’t ask for more! I have to admit I was hesitant as I hadn’t heard of them before and the price was so much less than el... See more
I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price... See more
Company details
Written by the company
We’re a family-run business with an experienced, friendly team of staff who have been with us for many years. In the twelve years we’ve been trading, we’ve helped many people to pick the right product, from a new TV or cinema to the perfect camera or camcorder for capturing those special moments. We’re not simply an online retailer – we also operate four Sony Centres as well as a multi-brand store. Visiting us will give you the chance to try out and compare products, and our knowledgeable team is always on hand if you need help or advice. We pride ourselves on providing excellent customer service both before and after a sale, so if you have any queries about our services or products please just Ask!
Contact info
31 Palace Gardens, EN2 6SN, Enfield, United Kingdom
- 02073078321
- sales@askdirect.co.uk
- www.askdirect.co.uk
4.7
Excellent
1K reviews
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Hasn’t replied to negative reviews
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Great customer service
I accidentally ordered two items by mistake and they swiftly dealt with it and processed a refund for one of the items. Great customer service.
9 April 2026
good support
31 March 2026
Really good price
Really good price, excellent delivery came exactly as stated well packaged and lovely delivery man.
Can’t fault so far would definitely recommend
16 March 2026
Best price and quick delivery. Just perfect
Great value for money with the best price I could find, and the delivery was impressively quick by Royal Mail. The item arrived very well packaged—securely protected with cardboard to prevent damage or dirt during transit, without excessive or wasteful packing materials.
This was a refreshing contrast to some high street retailers, where items often arrive with no outer packaging, leading to damaged retail boxes or even missing components before the package is opened.
Overall, a very positive experience and I would happily purchase from this retailer again. They are a model retailer that others should learn from.
25 March 2026
Exceeded Expectations
I’d never heard of Ask Direct, but came across the company when searching for price comparisons online. We had found a tv in Curry’s who claim to price match, and Ask Direct were advertising the price for £600 cheaper. I was a bit sceptical about ordering, it almost seemed too good to be true but trustpilot reviews were strong. The process was seamless, delivery was quicker than stated (I went for standard delivery of 2-4 days and it arrived the very next day after ordering!) really happy with my purchase and would highly recommend
17 March 2026
Very helpfull after first delivery was…
Very helpfull after first delivery was damaged by Fed Ex
5 March 2026
Prompt delivery,allOK
11 February 2026
Excellent service
Excellent service. Ordered on Sunday evening and arrived Tuesday. Packaged well. Would buy from again.
16 February 2026
It was great to purchase with ASK
It was great to purchase with ASK. Thanks for the lowest market price.
5 February 2026
Emailed them with a question
Emailed them with a question which was answered the very next day. Outstanding service. A lot of emails sent to other sippliers normally dont get answered within a week. After the answer which was correct i placed an order and it was delivered to me within 2 days. Great service
12 January 2026
thank you for everything
thank you for everything, the best site ever, I'm really happy with my experience
3 January 2026
Great service
Easy to navigate gate order best price I could get at the time delivery quick and on time
30 December 2025
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