Would give 0 stars scam company. Cancelled my order the day it was meant to arrive and now for a month have not refunded. Said it would take 24 hours 3 weeks ago and now not replying to any messages o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered an outfit but then cancelled order due to outfit not having enough material. I emailed about the new outfit but have had NO response since 9th April. My wedding is at the end of May and I am n... See more
Thank you so much for providing a service and delivering a product way above my expectations. Your team has been so helpful in assisting me with my queries and ensuring I receive my order on time. Ins... See more
The positive reviews are fake as you can see the positive reviewers only have one review This is a fraudulent scam company I placed an order in February and it’s now June I still haven’t receive... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SCAM COMPANY no order and no refund
Would give 0 stars scam company. Cancelled my order the day it was meant to arrive and now for a month have not refunded. Said it would take 24 hours 3 weeks ago and now not replying to any messages or emails. Scam
Scammers
Scammers. They used to be a legitimate company before 2025. Now they aren’t. Placed an order which never came. Spent over £100 and they blocked me. Do not order from them unless you want to lose your hard earned money
Absolute Appalling Customer service and…
Absolute Appalling Customer service and not true to their word
I wouldnt have given any stars but in order to write the review had to give one. I ordered a outfit for my nieces wedding last year. They were quick to take my money and the outfit arrived but the design was not the one I requested. When questioned they blamed the tailors and the amount of material. After my complaint they agreed to either exchange or refund my money. I have been waiting for a whole year. Numerous emails have been sent. Phone calls have not been picked no personal contact with any customer representative as no phone calls have ever been picked just message on answer machine. We are closed will ring back. Still waiting. My outfit was a lot of money. I had to buy another outfit for my nieces wedding and 12 months later still waiting for a resolution. Absolutety unprofessional company and untrustworthy would never buy from them ever again
They are absolute SCAMMERS
They are absolute SCAMMERS! I placed an order just before Ramadan (April) and it is now September and i have not received a parcel or even got any updates. They changed their whatsapp number and do not respond on instagram or their emails! AVOID THIS COMPANY. I LOST OVER £500. They need to be done for fraud
Scammed
Scammed. Spent over £100 and they blocked me when I asked where my order was.
This is a scam fraudulent company
This is a scam fraudulent company . I placed an order in January- they have delivered nothing , they steal your company and no one does anything to stop the scammers . They don’t respond to emails or calls. These people are scammers - do not buy from them
The positive reviews are fake - scam company
The positive reviews are fake as you can see the positive reviewers only have one review
This is a fraudulent scam company I placed an order in February and it’s now June I still haven’t received it
I wanted to wear it for Ramadan Eid and it didn’t arrive and then I wanted to wear it for qurbani eid and it didn’t arrive
They don’t even respond and they only take bank transfer please do not buy from this company
Awful company oderd in march took my…
Awful company oderd in march took my money. Tried contacting them on for the past 3 months no response form their team scammers stay away.
AVOID THIS OUTRAGEOUS COMPANY.
SAVE YOUR MONEY. REPORT THIS FAKE COMPANY TO TRADING STANDARDS!!!!
TERRIBLE
Terrible customer service and poor stitching. As a family, we have placed an order of £1000+ not one suit from these were of adequate quality. From bad stitching to mishandling of materials to mistakes in measurements to poor communication.
I messaged them on the 3rd April about the cancellation of my order and have not received any reply back - no confirmation either. I have given them the benefit of a doubt but it’s getting ridiculous now. I have been waiting patiently for over 3 weeks now, and they have only communicated with me through automated messages. However, when I placed my order, they were very persistent to take payment from me, but now are not cancelling my order. My wedding is next month. I am panicking!!!
Bad Communication
Ordered an outfit but then cancelled order due to outfit not having enough material. I emailed about the new outfit but have had NO response since 9th April. My wedding is at the end of May and I am now getting concerned. My money is stuck and I can't get an outfit from any where else. Communication is very bad, I have tried email, online chat and WhatsApp but nothing even though it says 48 hours.
Don’t waste your money!
I ordered 4 outfits and paid extra for their custom tailoring service. The total of my order was £830.
3 out of 4 of the outfits had incorrect measurements. Sleeves, lengha length and dress length were 2-3 inches off. Furthermore, the shape of the dresses were very odd - they clearly were not sewn properly.
I emailed Asian Adornments and finally received a response after a week. They were apologetic and said they would fix the inadequate tailoring. I refused, as I did not trust their tailoring and believed they would waste my time. I asked for a full refund and asked for the return address.
Since my request of a refund, they have stopped replying to me. It has been more than 3 weeks since a response and they are not replying to me, despite being very quick their responses initially. Also, my aunt had ordered from them and she was still receiving communication from them, but they just weren’t replying to me.
I strongly recommend no one waste their money with Asian Adornments - there are plenty of other trustworthy stores and businesses who offer genuine customer service and products.
I am now having to order 4 new outfits elsewhere for my sister’s wedding. This is a massive inconvenience and waste of time.
Took my money but no communication or product
Took my money but no communication. Haven't received anything or been given information on tracking
Thank you so much for providing a…
Thank you so much for providing a service and delivering a product way above my expectations. Your team has been so helpful in assisting me with my queries and ensuring I receive my order on time. Inshallah will be ordering again soon xx
NEVER AGAIN WILL I BE USING THIS COMPANY!!
I had purchased 2 dresses from this company for my mum for my wedding. I had given enough time. I purchased on May and they had said I will receive within end of June as my wedding was on August. I had firstly read the reviews and it seemed quite good. NEVER AGAIN WILL I BE USING THIS COMPANY!!
It is now September, I still have not received anything and have demanded for a refund.
Do not order
I placed my order on the 26th of July and conversed with someone through WhatsApp. The service before placing the ordered was very good. They got back to me fairly quickly regarding any questions I had. I asked them if they could have it made and delivered for the 26th of August and they said this wouldn’t be an issue. A week before the 26th of August I messaged them asking for an update since I had not heard anything from them since placing the order. This is when the customer service became poor and the response was slower. They got back to me informing me that they are awaiting delivery from the brand so they can dispatch it out to me. If they knew there was going to be an issue or delay with the delivery they should’ve have kept me informed without me having to pester them for a response. It is now the 4th of September and I still have not received my suit and my recent messages have gone unanswered. I should’ve read the reviews on here before I ordered.
Please do not buy from this company
Please do not buy from this company. they say you will recieve your outfit within 2-3 working days. They took over a month delivering mine and I no longer require it now and they are not replying back to my emails about a refund. Very unprofessional please do not purchase anything from this place.
Absolutely appalling experience
Absolutely appalling experience. Ordered an outfit via express delivery where the timescale is 2-3 weeks. I asked them before ordering if I would receive the item by 4th August which they confirmed yes. It’s now 15th August and still nothing received. They are quick to reply to your emails before you place an order but after that they are awful. Only twice they emailed and I had emailed them umpteen times! The last email I received was that the item was in the final stitching stages and will be dispatched within 48 hours and it’s been almost 2 weeks since that email and still nothing. I cannot explain the stress this company have caused me. I am gutted and so annoyed at myself for using them as I paid via bank transfer and from my knowledge given I voluntarily made the transfer I will not be able to receive the money back from the bank. Worst experience ever.
Asian lined dress - 4*
Got my dress and it looks beautiful. The sizing is good and it all came lined nicely as well so very modest. The only reason for four stars instead of five is due to the long delivery time and slow replies but the dress was thankfully worth the wait!
Order came very fast and same as…
Order came very fast and same as picture!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





