Ashimaryhair Reviews 

3,432
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful product quality, stating that the hair is incredibly soft, beautifully natural-looking, and holds its style exceptionally well. Buyers frequently mention the very fast shipping times and praise the exceptionally helpful support team for assisting with orders smoothly. However, some people mentioned receiving items that were significantly shorter than expected or did not match the original online product description. Consumers also noted occasional delivery troubles where packages were unfortunately left in incorrect locations or encountered minor shipping delays. Reviewers occasionally experienced minor challenges with returns or exchanges when items did not meet their personal preferences.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the wigs are exceptionally soft, beautiful, and... See more

Quality

Consumers find quality to be positive, frequently describing the hair as soft, natural-looking, and made from... See more

Order

Reviewers mention positive feedback about order, noting that placing orders is extremely easy and products... See more

Delivery service

Clients share positive opinions on delivery service, highlighting swift shipping times and parcels arriving... See more

Customer service

Customers report positive experiences with customer service, highlighting fast response times and helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service was excellent! I had ordered the wrong wig and June and the team were amazing, professional yet also very helpful with my replacement. The hair is fab, good quality, no smells and eas... See more

Rated 5 out of 5 stars

This company is amazing they have great customers services & their products are high quality. FedEx kept leaving my products at the wrong house twice but this co steped up and resolved the issue I was... See more

Rated 5 out of 5 stars

This company kept me updated all throughout, even when at times I thought I was going to be scammed as this has happened before when ordering from other companies. The wig arrived well worth the mone... See more

Rated 5 out of 5 stars

Stunning chocolate brown kinky hair. Great service and communication from ordering to delivery. This unit could be a little more dense but otherwise it is lovely, soft, no strange odours and colour e... See more


Company details

  1. Wig Shop

Written by the company

Ashimary Hair, began with a simple belief: Beauty no limits! Everyone deserves to feel confident in their natural beauty. We set out to redefine luxury hair solutions. Today, we blend innovative technology and sustainable practices to empower women worldwide. Our virgin human hair is hand-selected for its durability and silky finish, with full traceability from donor to product. Ashimary proprietary technology ensures heat-resistant, tangle-free extensions for effortless styling.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,432)

1,944 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ashimary will be my goto for wigs!

Ashimary will be my goto for wigs!! Quality is top tier!! Wig is nice and full looks just like the pic! I’m very pleased with my wig! I’m gonna buy a back up she’s so cute!! 10/10 highly recommend!!!!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love my wig

Absolutely love my wig! 😍 The quality is beautiful, it looks so natural, and you can really tell the seller takes pride in what they do. Honestly, once you buy from them, I guarantee you’ll never want to go to another wig seller again! I’ll definitely be purchasing from them again. 10/10! ❤️✨

11 June 2026
Unprompted review
Rated 4 out of 5 stars

It started off rough because the…

It started off rough because the delivery service they used did not follow instructions and my package was stolen- after contacting them they sent me back one of the wigs!!fedex is awful with delivery services- the quality of wig is very thin-and recieved in a timely manner

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Nice wig

Nice wig! Great quality very full very dense looks like Photo amazing vendor will be buying again hundred percent recommend!!!!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Awesome hair

I absolutely love the fact that the wigs are pre everything. Easy to apply, even for beginners and with tje proper care, they last long. I will definitely continue to purchase hair from here.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Response…

Ashimary hair was great in making my exchange. They responded quickly to resolve my issue. I love their products and prices.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Ashimary hair responded to inquiry so quickly. I needed a custom wig cap and they have made all necessary accommodations. I would recommend this company for going the extra mile for the customer!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

I’m extremely happy with my custom wig

I’m extremely happy with my custom wig! The quality is excellent, and the craftsmanship and attention to detail really exceeded my expectations. The customer service was also outstanding throughout the entire process. They were professional, responsive, and made sure my custom order was exactly what I wanted. I’m very pleased with the final result and would definitely recommend them to anyone looking for a quality custom wig. I will absolutely order from them again!

12 July 2026
Unprompted review
Rated 1 out of 5 stars

This wig was nothing like the photos…

This wig was nothing like the photos and definitely not versatile. This was more like an 8inch with no length for versatility.b

10 July 2026
Unprompted review
Ashimaryhair logo

Reply from Ashimaryhair

Hi there,
We’re sorry to hear that the wig did not meet your expectations and that the length and styling versatility were not what you were hoping for.
We understand how important it is for a wig to match the expected look and provide the styling options shown. We would love the opportunity to review your order details and better understand your experience so we can assist you properly.
Could you please share your order number or the email address used for your purchase? Our customer care team will be happy to look into this for you.
Thank you for your feedback, as it helps us continue improving.

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