Asbestos Sampling Reviews 3,532

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease, often describing the entire process as faultless from start to finish. Many people highlight the quick delivery of test kits and the prompt return of results, frequently within a day or two, making the user experience very positive. The product itself, an asbestos test kit, is noted for being extremely easy to use, with clear instructions and all necessary equipment provided, including PPE for peace of mind. However, some customers also noted issues with response times and product delivery, experiencing delays with their test results or kits. These reviewers expressed frustration when results took longer than expected, sometimes due to external factors like postal service delays, or when the advertised 24-hour service was not met.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers praising the excellent, quick, and efficient... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising the quick turnaround... See more

Product

Customers consistently note ambiguous experiences with the product, with some praising the ease of ordering,... See more

User experience

People report positive experiences with the user experience, often describing it as easy to use, fast, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This asbestos test kit was extremely easy to use. The instructions were clear, well-labeled, and made collecting the sample simple. Registering with Grey Scope Labs was quick, and I received an email... See more

Rated 5 out of 5 stars

Had a delay with test but was not fault of company but Royal Mail Taking 7Days to deliver sample. Customer service was A1. Maggie offered to send replacement kit which was much Appreciated. Howeve... See more

Rated 5 out of 5 stars

A very quick, easy and efficient service. Cost effective too for a single sample. Ordered testing kit Monday arrived Wednesday. Kit includes all necessary safety equipment and easy to follow instr... See more

Rated 5 out of 5 stars

From the minute I first contacted Asbestos Sampling, I was blown away by their professionalism and willingness to help guide worried punters like myself through the sampling process. Their customer... See more


Company details

  1. Asbestos Testing Service
  2. Tool Store

Written by the company

Test your home or business with our simple easy to use DIY Asbestos Test Kit. We offer a fast, simple, cost effective complete solution with support 100% of the way. Each kit comes with all the personal protective equipment needed to safely take samples, all of which which meets or exceeds the guidelines as set out in the Control of Asbestos Regulations and the Health & Safety Executive. The Asbestos Test Kit is designed to be safe and simple to use, simple to follow instructions are included. Fits through most standard letter boxes. Text alert when certificate available and online portal to track progress of order. To find out safely, quickly and easily if material contains asbestos, we will provide you with the following: • DIY Testing Kit, suitable for home or business use • Accredited UKAS Laboratory certificate • 100% support throughout the process by our dedicated knowledgable team, use our live chat or pick up the phone • FREE Return postage


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A company I would work with again!

The sampling process and instructions were clear and precise, the packaging provided was easy to label and to work with. The testing was quick and I was provided with clear documentation as to the results of my test.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Simplicity and Efficiency!!…

My experience was really great because everything was simple from initial contact, the speed of response along with ease of IT registration.
Once samples taken, a first class delivery meant sample was viewed and checked in less than 1/2 a day with result immediately sent by text and email. Would 100% recommend!.

2 September 2024
Rated 5 out of 5 stars

I received my results in the time frame…yes

I received my results in the time frame I was quoted. The report was easy to ready. The sample test was affordable. I’m a real estate agent and the buyer backed out after the home inspection because of “perceived” asbestos. Now I can confidently move forward with another buyer. I will recommend your company in the future. Thank you, Christine Czekalski Spece

3 September 2024
Unprompted review
Rated 4 out of 5 stars

The kit was easy to use

The kit was easy to use, fill out, and submit for testing. I was a little disappointed that it took over 72 hours. I'd email asking if there was a problem, and less than an hour later I received my results. Had I gotten the results within the 72 hours, I would have given 5 stars. I'd definitely use the service again.

25 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Patriot Lab

Went with your company after reading good reviews. Following instructions collected material and filled out paperwork after receiving reference number from company online. Finished packing everything and mailed priority through USPS on a Saturday. On Monday received email the lab received my package. I received the results online by Wednesday.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Asbestos sampling is a crucial process…

Asbestos sampling is a crucial process for identifying the presence of asbestos fibers in building materials, especially in older structures. The procedure typically involves collecting small samples of suspect materials, such as insulation, floor tiles, or roofing, which are then analyzed in a lab. The accuracy of asbestos sampling is highly dependent on the expertise of the sampler and the quality of the lab analysis. When done correctly, it ensures safety by identifying potential health hazards, allowing for appropriate asbestos management or removal. However, improper sampling can lead to inaccurate results, potentially exposing individuals to harmful asbestos fibers. Overall, it’s an essential step in maintaining safe environments in buildings with potential asbestos-containing materials.

28 August 2024
Unprompted review
Rated 1 out of 5 stars

Unreliable company

It has been 7 days since i sent my sample in using the postage provided and I have not yet received a result. This company has some issues that need resolving - I would not waste money on using them until it has.

28 August 2024
Unprompted review
Asbestos Sampling logo

Reply from Asbestos Sampling

Hi There, just looking into this your sample was registered on the 21st August, it arrived at the lab on the 28th August 2024 and results where sent to you the same day.

Rated 3 out of 5 stars

skeptical with result, no human interaction

The instructions for collecting the sample weren’t completely clear or detailed, and the lack of detail in the report makes me skeptical of the result. I’d want there to be more interaction with staff/employees to directly ask questions, confirm sampling approach, etc. It just felt like I was in the dark and alone in the process without any interaction with a person.

21 August 2024
Unprompted review
Asbestos Sampling logo

Reply from Asbestos Sampling

Hi Amy, thanks for leaving a review! Im sorry you felt the instructions where not detailed enough, It sounds like you may have purchased our "sample only" kit which assumes you have already taken a sample and just simply want to send it for testing. Our full kit contains the protective equipment and instructions on how to take a sample. The certificate received however is the same with both kits and is industry standard. The report details what was tested and what kind of asbestos was found (if any). Again im sorry if you feel this isn't enough - however there isn't really more we can report on.

Rated 4 out of 5 stars

Very good turn over time

Very good turn over time, but the change of address was a bit awkward along with more digits than boxes for reference.

22 August 2024
Unprompted review

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