Safe Environment UK Ltd Reviews 193

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, noting that they are hardworking and polite. Many people highlight the excellent service received, emphasizing the ease of the process from quoting to completion, and the reasonable pricing compared to other providers. Reviewers also appreciate the company's promptness, tidiness, and clear communication throughout the projects. However, some customers also noted significant issues with communication, describing the company as unresponsive and difficult to contact, sometimes leading to rescheduled projects and delays. A few other people also felt that the company was unreliable, citing instances where work was not completed as agreed, or where the quality of work was unsatisfactory, leaving them with additional problems to resolve.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the quick, efficient, and... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report that the pricing is very... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers express frustration... See more

Customer communications

Consumers find contact to be ambiguous. Many reviewers report significant difficulties reaching the company,... See more

Based on these reviews

Rated 5 out of 5 stars

Safe:Environment provided me with a realistic price for my project which I was happy to accept, Tyler and Ben arrived on time after a 3+ hour drive and set about work straight away. I was impress... See more

Rated 5 out of 5 stars

Very efficient service from this company. The communication from them was excellent and we're very quick to answer any questions we had. They even said they could come earlier than our allocated appoi... See more

Rated 5 out of 5 stars

I've used Safe Environment several times now, all the rooms in our house are Asbestos panels, they always do a very professional job and i have full confidence in them. They clean up spotlessly after... See more

Rated 5 out of 5 stars

I was surprised that there was no survey prior to the work being done but needn’t have worried. The communication was good with the company who responded to all my queries by email and phone promptly,... See more


Company details

  1. Asbestos Testing Service

Written by the company

Revolutionary Online Compliance Software & App, Asbestos Consultancy, Contracting & Employee Empowering


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

193 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Booked a asbestos management survey was…

Booked a asbestos management survey was advised could be done in a few days this didn’t happen it was then around 10+ days later had the app then done on the 9th March advised will be back within 7 days now the 20th March still nothing multiple phone calls and messages to get a update no one answers the calls or messages other than one message after repeated attempts to say it’s being chased up and then complete silence again. The most annoying bit is the shocking communication absolute waste of time appreciate things can take longer for whatever reason but no responses is appalling. Would not recommend.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

COWBOYS. Can't rate them low enough.

We can't rate them low enough. Worst business I've ever had dealings with and the fact that the potential result of their lack of ability is so serious just makes it worse. Their 'surveyor' is either completely useless or just takes no care in his work, either way he is not fit for purpose. We hired them to identify the asbestos in our property and remove it and he somehow missed HALF of the walls that contained asbestos in his survey. It was only after I have put up pictures and shelves on these walls that I found out they were infact Asbestos containing so I have exposed myself and potentially my family now thanks to them. When trying to contact them about it, they take months to reply, if you're lucky enough to receive a reply. When they do reply they have been dismissive, accusatory and have just offered for us to hire them again to fix it. Now they have simply just stopped replying to us so we are having to pursue them legally instead. I can't describe to stress and sleepless nights this has put on us. Please save yourself the stress and don't hire these cowboys.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not trust this company

Do not trust this company! Was given a quote which I accepted and was told somebody would be in touch to arrange removal of garage roof. Received a text message out of the blue 2 weeks later telling me this was booked in for the next day. Tried to contact to speak to somebody as this was not convenient. Unable to contact anybody other than a chat bot. Was called the next day to say they were on their way. Explained I wasn’t there, was told somebody from the office would contact me to rearrange appointment. Have been waiting 3 weeks, nobody has contacted me, have tried calling several times, still nobody has called me back - and am getting invoices demanding payment for the work which wasn’t carried out. No communication, no organization, nothing but a headache - avoid!!!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Communication

Extremely happy with the work carried out by Safe Environment. After enquiring about my garage demolition and the tight time scale we were on, the communication and effort to make sure it was done promptly was excellent. Would highly recommend.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Very professional service

I had asbestos cement sheets removed from a garage roof. It was a very professional service throughout.
It was easy to obtain a quote and the price was competitive.
The removal men turned up at the appointed time and removed the sheets without any problems.
I would recommend this company.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend them highly enough

Cannot recommend them highly enough, very professional outfit. The communication was clear and the teams they sent to remove and re-instate the ceilings were friendly and flexible communicating the status during the project and upon completion. We had some very questionable quotations and i am glad i went with Safe Environment

16 October 2025
Unprompted review
Rated 5 out of 5 stars

I've used Safe Environment several…

I've used Safe Environment several times now, all the rooms in our house are Asbestos panels, they always do a very professional job and i have full confidence in them. They clean up spotlessly after they have finished. There price's are very reasonable. I will be using them untill our project is finished.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

From the first contact the service was…

From the first contact the service was fantastic and on the day the work was carried out the job went smoothly Callum and Owen were also great nothing was a problem. They were quick and efficient. They left the site tidy. Well done to the team at Safe Environment. I would Highly recommend this company.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Asbestos gone - new roof on

Safe:Environment provided me with a realistic price for my project which I was happy to accept,
Tyler and Ben arrived on time after a 3+ hour drive and set about work straight away. I was impressed with the way they kept going despite the 30 degree heat.
The site was left tidy. This was a domestic building project, less stressful for me than expected due to the workmen’s diligence.

12 August 2025
Unprompted review
Rated 4 out of 5 stars

So glad we left it to the professionals

The whole experience of leaving it to the professionals was the best decision we made.
From deaing with emails with Emily to working with the crew, Harry & Jamie, Steve & Calum on the following day when they arrived on site and had to make changes, they were professional and got the work completed with very little for me to do.
Handling the removal of all the waste was carried our very effeciently.
Thank you for the work done and the manor in which it was done.

17 July 2025
Unprompted review

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