Artifolk Reviews 

5,642
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have ordered from Artifolk twice now after being let down many times by my usual supplier. They have great prices and fantastic range of products. Fastest delivery of any other art supplier I have t... See more

Rated 5 out of 5 stars

I ordered brush cleaner and thinner for oil paints and it came, as promised, in record time. Thank you. This experience was quite unlike another order I placed with another on line shop where I ha... See more

Rated 4 out of 5 stars

I put the order in on Sunday night & the delivery came through by Tuesday. Sadly, only a small portion of my order was in stock & that was what was delivered, & I've only been charged for that part. I... See more

Rated 5 out of 5 stars

Excellent service! I found Artifolk online after my usual supplier had no stock of some items. Since then I have used Artifolk again & will look at expanding my shop. Reliable with a quick delivery &... See more

Company details

  1. Art Supply Store

Information provided by various external sources

Order online or by phone and pay securely by card, PayPal, cheque or postal order. Order before 3pm Monday-Friday and we'll send the same day if it’s all in stock.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,642)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not very good at replying to emails…

Not very good at replying to emails quick to take money slow to supply goods

24 February 2021
Artifolk logo

Reply from Artifolk

Hello,

Thank you for your feedback. I do apologise you have not received your order yet. As you are aware, unfortuantely the item has been out of stock however it is now available and is going to be despatched to you shortly. Thank you for your patience.

Kind regards,
Samara

Rated 5 out of 5 stars

My order with Artifolk delivered as promised

I ordered brush cleaner and thinner for oil paints and it came, as promised, in record time. Thank you.
This experience was quite unlike another order I placed with another on line shop where I have waited over 6 months for the product and am unable to phone or email to find out what is happening and request a refund. It makes me greatly appreciate companies that deliver good service.

Thank you again.

23 February 2021
Rated 3 out of 5 stars

Still waiting for Bob Ross brushes but…

Still waiting for Bob Ross brushes but being told due in soon. When soon is, is not made clear. All other items arrived quickly. Not being too harsh given what is happening. Will continue to wait

22 February 2021
Artifolk logo

Reply from Artifolk

Hi Dave,

Thank you for your enquiry. I am sorry to hear you are still waiting for part of your order. I will contact you shortly with a update.

Kind regards,
Samara

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look