I gave 4 stars because everything was sorted at the end. First they sent me wrong car mats. Ordered for CHERY and received BYD mats. And staff at Arnold Clark refused to change them and blamed me for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... See more
Company replied
Superb shopping experience from start to finish! The online ordering process was quick and easy, my order arrived promptly and everything was very well packaged. Excellent service and a smooth, hass... See more
Company replied
The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to... See more
Company replied
Company details
About Arnold Clark Autoparts
Written by the company
Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.
Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.
As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.
We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.
We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.
We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.
Please note we only ship to UK Mainland, Jersey & Guernsey.
Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.
As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.
We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.
We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.
We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.
Please note we only ship to UK Mainland, Jersey & Guernsey.
Contact info
United Kingdom
- www.arnoldclarkautoparts.com
Looking for Parts?
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good products, fair price, fairly quick delivery
5 August 2026
Reply from Arnold Clark Autoparts
Thank you for your feedback. It's great to hear you were pleased with our products, pricing and delivery service.
Autoparts Team
Reply from Arnold Clark Autoparts
Thank you for your kind words, Steven. We're delighted your motorhome parts arrived quickly and exactly as ordered.
Autoparts Team
Mitsubishi L200 exhaust
Purchased an exhaust for a Mitsubishi L200 along with the fitting components.
Superb price and item arrived quickly the next day. All correctly boxed and fitted with no issues.
5 August 2026
Reply from Arnold Clark Autoparts
Thank you for your review, Steve. We're pleased to hear you received the correct parts quickly and at a great price.
Autoparts Team
The correct parts arrived on time and…
The correct parts arrived on time and the price was competitive
29 July 2026
Reply from Arnold Clark Autoparts
Thank you for your feedback, Neil. We're glad you found our prices competitive and that your order arrived on time.
Autoparts Team
The boys at the main parts desk are…
The boys at the main parts desk are brilliant.
Helpful, and couldn't be nicer
23 July 2026
Reply from Arnold Clark Autoparts
This is what we like to hear, Lea.
We're delighted with this feedback.
Autoparts Team
Product and service good but annoying payment issue
Order arrived promptly and in good condition but for some reason there was a duplicate pending payment sat on my credit card for almost a week before it eventually disappeared. May have been a PayPal issue rather than Arnold Clark to be fair though.
5 August 2026
Reply from Arnold Clark Autoparts
Hi Pete,
We're sorry to hear this. We understand the worry this must have caused. We are happy that all is now well.
Autoparts Team
Reply from Arnold Clark Autoparts
Perfect! Thanks for your glowing review!
Autoparts Team
Reply from Arnold Clark Autoparts
Great news! Thanks for your kind feedback!
Autoparts Team
Reply from Arnold Clark Autoparts
Hi Robert,
We're glad you were happy with both the price and the speedy delivery.
Autoparts Team
battery upside down on delivery
Hi first the good news, the battery was a competitive price. The battery was delivered to my door on a sack trolly. when I went to lift the cardboard box it easily came away and exposed the upside down battery.
how long it had been upside down is unknown. From memory, it think it was four days from dispatch to delivery. Solution add ten pence to price and use a suitable box with signage for couriers to follow.
Desperate to use the vehicle I fitted the battery and I wait to see if there is any early deterioration.
28 July 2026
Reply from Arnold Clark Autoparts
We're sorry you feel this way, Michael.
We have fed this back to our team. The batteries are sealed units so there wouldn't be an expectation of any issue if delivered in this way. We hope all is well going forward.
Autoparts Team
Reply from Arnold Clark Autoparts
Wonderful! We're delighted with this feedback, David!
Autoparts Team
Poorly fitting rear mats
28 July 2026
Reply from Arnold Clark Autoparts
We're saddened to hear this, Sean.
You are welcome to contact our team at orders@arnoldclark.com so we can investigate this further.
Autoparts Team
Excellent customer service and communication.
I had an issue with my plate and it was resolved super quick and efficiently by Zara, nothing was too much trouble and I had a replacement plate within 24 hours. Would thoroughly recommend.
21 July 2026
Reply from Arnold Clark Autoparts
Thank you for your fantastic feedback, Nic. We're delighted Zara was able to resolve the issue quickly and provide a replacement plate within 24 hours. Your recommendation is greatly appreciated.
Autoparts Team
Excellent company good price and…
Excellent company good price and quality fast despatch and delivery.
27 July 2026
Reply from Arnold Clark Autoparts
Thank you for your review, David. We're pleased to hear you were happy with the quality, pricing, and speedy delivery of your order.
Autoparts Team
Items are reasonably priced but the delivery …
Items are reasonably priced and a bonus is a free delivery when you meet a purchase threshold. However, items came individually and you have to be at home to receive it for every delivery which is very inconvenient.
22 July 2026
Reply from Arnold Clark Autoparts
Thank you for your feedback. We're pleased to hear you found our pricing and free delivery offer good value, although we appreciate that receiving items separately may not have been as convenient as expected. We value your comments and will take them on board.
Autoparts Team
Reply from Arnold Clark Autoparts
Thank you for your review, John. We're pleased to hear you were happy with our delivery service and appreciate you taking the time to share your feedback.
Autoparts Team
Reply from Arnold Clark Autoparts
Hi Darren,
We're saddened to hear this. We have checked with the team and we can see that under the part number that you have ordered it is the blue coolant that was ordered, regrettably. If you haven't opened this you are still welcome to return this item. You can start a return here www.arnoldclarkautoparts.com/a/returns.
Autoparts Team
Toyota Helensburgh.
The people at Arnold Clark Helensburgh were brilliant and very helpful.
24 July 2026
Reply from Arnold Clark Autoparts
That's what we like to hear, Ian! Thanks for your kind words!
Autoparts Team
Great company to do business with !
The website was well set up and easy to use . I ordered three bottles of BMW Windscreen Washer fluid and my order was fulfilled in a timely manner . I was impressed that they had used masking tape to ensure the plastic containers lids didn’t loosen during transit preventing the liquid leaking out . Well done Arnold Clark Autoparts .
30 July 2026
Reply from Arnold Clark Autoparts
Hi Stephen,
Thank you for taking the time to leave such detailed feedback. We're delighted to hear that you found our website easy to use and that your order arrived promptly. It's also great to know that the extra care taken with the packaging was noticed and helped ensure your washer fluid arrived in perfect condition.
Autoparts Team
Parts were well priced and arrived…
Parts were well priced and arrived quickly even though relocated in a rural location
31 July 2026
Reply from Arnold Clark Autoparts
Hi John,
Thank you for your review. We're pleased to hear that you found our parts competitively priced and that your order reached you quickly, especially in a rural location. We appreciate your feedback and hope to assist you again in the future.
Autoparts Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.