Visited the Richmond Centre store on 28/07/26 and was assisted by Megan. Literally the best customer service I have ever received. Megan was so patient and understanding, she helped with a nomination... See more
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Had the nicest experience today at argento abbey centre, was looking for a gift for a family friend, had time to look around the jewellery and then a very pleasant young lady approached to help.... See more
Recently we visited the Argento store in Castle street Belfast, we were greeted by a very friendly and extremely professional young lady called Miriam. She helped us with our purchase and made the pr... See more
Company replied
Arrived late although ordered in time. Failed to despatch early enough. Missed my daughters birthday. Customer service not sympathetic, would not refund postage paid, had very nasty emails from them,... See more
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Company details
About Argento
Written by the company
With over 30 years’ experience, Argento are jewellery experts! Our professional buying team source classic & contemporary pieces from around the world for our exclusive, home-grown brands.
We are proud to stock globally renowned jewellery & watch brands, including Pandora, Nomination, Vivienne Westwood, Olivia Burton, Swarovski, Kate Spade, Ted Baker & many more!
We aim to provide jewellery for all occasions, at affordable prices that allow you to treat yourself or a loved one. Get ready to discover a whole world of jewellery & watches to fill your jewellery box with joy!
Our expert engraving team also personalise selected items on our website, making your gift even more special. Visit our website to discover more.
Contact info
4a Connsbrook Avenue, BT4 1JT, Belfast, United Kingdom
- +44 (0) 2890 473 483
- customerservices@argento.com
- www.argento.com
4.4
Excellent
44K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Daughters 18th birthday present never…
Daughters 18th birthday present never arrived. Lost by Evri, Argento refused to issue refund so I could buy her another present. Woke up to nothing on her special day and they weren't interested. I am absolutely disgusted by their service.
Additional edit 18/25 based on their reply below , which potential customers will be able to see for themselves. Argento REFUSED to give me back my money so that I could go quicky and purchase an alternative elsewhere. My daughter woke up yesterday to no present because of them and this insincere apology means nothing, when they had the chance to rectify it by giving me back my money BEFORE her birthday. Blaming your 'delivery partner' does not change the fact that you put your grabby policy of keeping my money before doing the RIGHT thing when you still had the chance. A lesson learned for me to avoid you again at all costs.
10 June 2025
Reply from Argento
Hello, we are very sorry to hear the 18th birthday present did not arrive on time and for the disappointment this has caused. I can see that you have been in touch with our customer services team who advised there was a delay with our delivery partner. I can see on the tracking that this has now started to move so we expect your order to be with you very soon. Please keep an eye on your tracking for further updates. Apologies again. Have a nice day. ARGENTO
Reply from Argento
Hello, we're delighted you found it easy to order and that you experienced a fast delivery. Thank you for the positive feedback. Have a nice day. ARGENTO
Reply from Argento
Hello, we appreciate you taking the time to leave us such a wonderful review! We are so happy you enjoyed our offers and service. Have a nice day. ARGENTO
Quick delivery even with my item being…
Quick delivery even with my item being engraved. My item was wrapped carefully and was just as expected.
4 June 2025
Reply from Argento
Hello, we're happy to hear that you received your engraved item quickly and carefully wrapped! We appreciate your positive feedback and are glad the item met your expectations. Have a nice day. ARGENTO
Excellent service
Excellent service. Package delivered swiftly and company kept me posted on tracking .
Beautifully wrapped ,great presentation Fabulous company to order from !
6 June 2025
Reply from Argento
Hello, we appreciate your fantastic feedback! We're happy to hear that you received excellent service, swift delivery, and appreciated the tracking updates and beautiful wrapping. Thank you for ordering from us! Have a nice day. ARGENTO
Found them online so didn’t really know…
Found them online so didn’t really know what to expect. The item came within 3 days. A beautiful little charm and beautiful ly packaged in a box. Would definitely return to this company.
6 June 2025
Reply from Argento
Hello, we're happy to hear that you had a positive experience! It's great to know the charm arrived quickly and was beautifully packaged. Thank you for your feedback; we appreciate your intention to return. Have a nice day. ARGENTO
Reply from Argento
Hello and thanks for the feedback. We are pleased you were happy with the speed of your delivery. Have a nice day. ARGENTO
Reply from Argento
Hello, we appreciate you taking the time to leave us a review and hope the recipient loves their gift. Have a nice day. ARGENTO
Excellent service
I ordered a personalised necklace, my order was delivered within a few days. Excellent service
6 June 2025
Reply from Argento
Hello, we're happy to hear that you received your personalized necklace so quickly! Thank you for your positive feedback; we appreciate you taking the time to share your experience. Have a nice day. ARGENTO
Excellent service
6 June 2025
Reply from Argento
Hello and thanks for your review. We are happy that you were pleased with the service received. Have a nice day. ARGENTO
Reply from Argento
Hello, we appreciate your continued support and are so glad you are consistently satisfied with our service. Thank you for taking the time to share your positive experience! Have a nice day. ARGENTO
Delivery was quick and thought the…
Delivery was quick and thought the prices were really good
6 June 2025
Reply from Argento
Hello, we're delighted you were pleased with the prompt delivery and found our prices to be favorable. Thank you for your positive feedback! Have a nice day. ARGENTO
Fast delivery and beautiful engraving…
Fast delivery and beautiful engraving on the personalised necklace.
6 June 2025
Reply from Argento
Hello, we're so happy to hear that you received your personalised necklace quickly and that you find the engraving beautiful. Thank you for your feedback! Have a nice day. ARGENTO
Reply from Argento
Hello, we're happy to hear that your first experience with us was efficient and professional. Thank you for sharing your positive feedback; we appreciate it. Have a nice day. ARGENTO
Argento has an amazing selection of…
Argento has an amazing selection of nomination bracelets and charms . Delivery was super quick I ordered one morning and I had it delivered the following day . I will definitely be ordering from Argento again soon.
22 May 2025
Reply from Argento
Hello, we're happy to hear that you loved our selection of nomination bracelets and charms! We're so glad the fast delivery enhanced your experience. Thank you for your positive feedback; we appreciate it. Have a nice day. ARGENTO
This review is about the piercing side…
This review is about the piercing side of the store at French gate in Doncaster. While the prices and the earrings themselves are good, one of the members of staff have missed the mark she has originally placed on my ear while piercing which then made the placement assymetrical. I felt unconfident to make them correct it at the time because staff kept repeating that it's just because "my ears aren't symmetrical" and "once you put your other earrings in, it will look right". So I left. Came home and my partner as well as colleagues at work next day could notice that it's not quite right looking, so I went back to the store, the supervisor or manager didn't want to deal with me and just called out the staff member that did my piercing to chat to me. The staff member got the ruler out and was in total denyal that my piercing doesn't look right, I found the whole experience upsetting and it made me feel small. So I left.
11 June 2025
Unprompted review
Reply from Argento
Hello, we appreciate you taking the time to share your experience. We're sorry to hear that your piercing placement was not satisfactory and that you felt unheard during your subsequent visit. Please can you reach out to our customer services team who will be able to look into this and advise you further. Apologies again for this issue and any upset caused. Have a nice day. ARGENTO
Reply from Argento
Hello, we appreciate your positive feedback and are glad you were satisfied with our prices and quick delivery service. Thank you for your order. Have a nice day. ARGENTO
Ordered a €100 ring and stone fell off…
Ordered a €100 ring and stone fell off with in a week absolute terrible quality
24 April 2025
Reply from Argento
Hello and thanks for your review. I am sorry to hear about the issue with the ring that you purchased. I can see that you have been in touch with our customer services team who have replied to your email to advise on how to return the ring to us for a replacement ring to be sent to you. Apologies again for this issue and any upset caused. Have a nice day. ARGENTO
Excellent service and product
Easy to order online. Fast delivery. Well packed. Daughter loved it
21 May 2025
Reply from Argento
Hello, we're glad the online ordering process was easy and your daughter loved it! We appreciate your feedback. Have a nice day. ARGENTO
Reply from Argento
Hello, we are delighted to hear that you were pleased with the delivery. Thank you for your positive feedback; we appreciate it. Have a nice day. ARGENTO
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