Arden Grange Reviews 1,866

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and the positive impact on their pets' health, including improved coats, digestion, and overall well-being. Many consumers appreciate the prompt and efficient delivery service, noting that orders arrive quickly and are well-packaged. The ease of ordering online and the competitive pricing are also frequently mentioned as significant benefits. However, some customers expressed dissatisfaction with the delivery service, specifically mentioning issues with Yodel as the courier. These reviewers experienced problems with reliability, unhelpful service, and failed deliveries, leading some to state they would not order directly from the company again due to this issue. Additionally, a few people noted concerns about product consistency, such as changes in kibble appearance or adverse reactions in their pets after receiving new batches.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of the food,... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the fast and prompt delivery, with some... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent quality of products, especially... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and convenient,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and prompt service,... See more

Based on these reviews

Rated 5 out of 5 stars

I order regularly & have always found the products to be delivered very quickly, well packaged & of excellent quality. The paste treat tubes are literally a life saver for my dog with severe gastroint... See more

Company replied

Rated 5 out of 5 stars

My dogs love the Arden Grange Senior White Fish kibble. Both of my Akitas clean their bowls every meal time. Their coats and skin are healthy, no itching or unseasonal shedding at all. A huge added... See more

Rated 5 out of 5 stars

I changed to Arden Grange senior food as my dog was experiencing some upset tummy issues. I’m pleased to say this was sorted out by quickly changing from his old regular kibble. I will now be keeping... See more

Rated 5 out of 5 stars

We changed to Arden Grange when our rescue Lab was not eating well & now she literally woofs her meals down Impressed with very prompt delivery service too. As long as your prices stay competitive... See more

Rated 5 out of 5 stars

Dog has been experiencing severe itching. After two weeks tablets vet suggested hydrolysed food. I have a fussy dog so was reluctant but she loves the Arden grange. Clean bowls every time. Itching su... See more

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Rated 5 out of 5 stars

I ordered Arden Grange Adult Salmon & Rice, and my dog absolutely loves it! With his previous food, he often had gas and an upset stomach, but since switching to Arden Grange, those issues have compl... See more

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Rated 5 out of 5 stars

I think Arden Grange are a fantastic company, their products are excellent, my dogs are so healthy on their food, their website is so easy to navigate, their delivery service is fantastic. I ordered o... See more

Rated 5 out of 5 stars

My dog was diagnosed with a mass in his small intestines. He was having difficulties digesting dry food. The Arden Grange Partners sensitive has worked wonders. He has now gained a bit of his lost wei... See more

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Rated 5 out of 5 stars

Ordering is simple online, product arrives quickly. My Chihuahua is very fussy and this is the only brand he will eat, we have the mini dog food, luckily it's good quality food. The only thing is he... See more

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Rated 5 out of 5 stars

I have shopped with Arden Grange for many years and would never use anyone else to buy my dogs food from. I’ve recommended them to family members and they use them too. Arden Grange have always been s... See more

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Rated 5 out of 5 stars

Arden Grange is an excellent quality food at a reasonable price. I have fed it to all my Border Collies for many years and have had many compliments on their shiny coats. I only have 1 dog now who i... See more

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Rated 5 out of 5 stars

My Cavaliers have been eating this food for 10 years. They are in great shape, never overweight, healthy skin, shiny eyes, no tummy problems and have never refused their meals. Free delivery is excell... See more

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Rated 5 out of 5 stars

Our GSD X dog has refused every kibble food we’ve tried except Arden Grange…it’s what the Dog’s Trust fed him when we adopted him 13 years ago. He reacts badly to wheat and the fish flavours seem to... See more

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Rated 5 out of 5 stars

Good delivery the recommended the dry food for our Staffy as he had a skin condition when we got him from the RSPCA rescue centre in 2017. His coat has been very good since. Usually order from Amazo... See more

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Rated 5 out of 5 stars

Returning to dog ownership after 3 years being out the loop. Used the trial pack on offer containing a 2kg bag of adult chicken n rice kibble, 1 tin of partners wet food some treats and a squeeze tub... See more

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Rated 5 out of 5 stars

My vet suggested I try my golden retriever on a hypoallergenic diet for sensitive tummies. I found Arden Grange in the local feed merchants and thought I’d give it a go. My retriever was experiencing... See more

Company replied

Rated 5 out of 5 stars

Brilliant.And I love your support of Many Tears Animal Rescue too. I was given a bag of the salmon kibble when I adopted from this incredible charity, I have since moved all my dogs on to it. Highly r... See more

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Rated 5 out of 5 stars

Recently started my fussy bullmastiff on their dry dog food and so far shes been happy. What really stood out to me though was the customer service. I had a small issue with the shipping carrier, and... See more

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Rated 5 out of 5 stars

Our pup has had many issues with allergies and after trying Arden Grange he was also allergic to this. I spoke to Ness from the customer service team and to say the help was exceptional is an under... See more

Rated 5 out of 5 stars

After no longer being able to buy our regular dog food from a well known pet store as they no longer stock it went straight to the source Arden Grange and had it delivered to the door at no extra cost... See more

Rated 5 out of 5 stars

Yodel lost my parcel Lois was amazing, she was very apologetic for something that wasn’t her fault. She gave a very reasonable time ale for yodel to respond, she wasn’t happy with their reply so gave... See more

Company replied

Rated 5 out of 5 stars

My 8-month-old border collie loves her meals, and she’s thriving health-wise. She had some digestive issues and every other brand of food went through her or she would eat them for a few days then sni... See more

Rated 5 out of 5 stars

I recently adopted a another shitzu from many tears rescue and I was given a bag of your dry dog food which I found was excellent so I decided to buy some of your other dog food. My dogs love your foo... See more

Rated 1 out of 5 stars

I still haven’t received my order. Whilst I think my complaint is mainly about the couriers who cannot find the house, are lying to me and even though I have the delivery app and have placed What 3 Wo... See more

Company replied

Rated 5 out of 5 stars

I had a phone consultation with the nutritionist regarding my puppy. Her advice was invaluable and I was even sent a free 2kg bag of kibble and some paste for her to try. I have used Arden Grange for... See more

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Rated 5 out of 5 stars

Ordering from Arden Grange is so easy. I have a subscription so know I will never run out of food. My dogs thrive on Arden Grange, I have raised puppies on Arden Grange moving to adult as they have gr... See more

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Rated 5 out of 5 stars

My dog loves his AG food, he's never refused to eat it unless he's poorly (which is very rare). He's been on AG since a puppy and he's always been in fab condition, he's a perfect weight, his coat is... See more

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Rated 1 out of 5 stars

Ordered on 19th Sept, 22nd yodel returned before delivery. I phoned Arden Grange and reordered even though they had my money. Again yodel returned the second delivery. Still waiting for the second ref... See more

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Rated 1 out of 5 stars

After waiting in for three days of waiting for Yodel to deign to turn up, three phone calls to customer service and one online chat with Yodel, I have given up and cancelled my order. Why companies c... See more

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Rated 5 out of 5 stars

Once you get the amount and timing right then you don’t even need to think about getting pet food. It just arrives. It is very good quality, no grains and our dog, who is a bit of a pig, but has a sen... See more

Rated 5 out of 5 stars

My 12 year old golden, Daisy, loves the senior chicken and rice she has been having for a few years now. Very competitive pricing at Arden Grange and very prompt and free delivery.

Rated 5 out of 5 stars

Beautiful quality food. Large breed and Premium. Our dogs thrive on it. Keeps them looking and acting young and fit. Delivery fast and efficient. Wouldn't go anywhere else.

Company replied

Rated 5 out of 5 stars

Excellent service, speedy delivery and best of all quality food that my dog loves and thrives on. You can save money by buying two large bags at a time, I would recommend Arden Grange

Rated 5 out of 5 stars

The food is simple the best out there I can’t recommend it highly enough my dogs love it and I have three Rottweilers one very picky and always empty bowls . Dogs are in top show condition from top to... See more

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Rated 5 out of 5 stars

It's so easy to order my dog food online from Arden Grange (normally 28kg), with free delivery and the delivery person always puts it in the porch for me. It's a good quality product and I have always... See more

Rated 5 out of 5 stars

I always order from Arden Grange, website is super easy to use and they always have offers includimg free treats. Delivery is super quick and never had any issues. Great service!

Company replied

Rated 5 out of 5 stars

Our assistance pet has eaten Arden Grange all his life and yet the salmon treats always get his tail wagging even before the pouch has been opened!

Rated 5 out of 5 stars

A great package for him to try your range. He used to have Arden grange as a puppy but I had to change as I struggled to find it locally. Unfortunately he has had an upset tummy since mixing it in w... See more

Company replied

Rated 5 out of 5 stars

We have been feeding our giant breeds - Irish Wolfhounds and Lurchers (Deerhound/Greyhound cross) - with Arden Grange large breed dry food since the start of the covid epidemic, when buying high quali... See more

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Rated 2 out of 5 stars

Notified should arrive Friday - didn't arrive. Notified it should arrive Saturday - didn't arrive. Sunday - still waiting. Yodel - not the best!

Company replied

Rated 5 out of 5 stars

We have a subscription with Arden Grange. Delivery is great plus you get a discount. The food is fantastic quality and not full of rubbish. Our greyhound loves it and he's in fantastic condition!

Company replied

Rated 5 out of 5 stars

I have been feeding my dog with Arden Grange for 4 years now. She is strong and healthy and has a lovely shiny coat There was once a mix up with my order and it was dealt with very efficiently and... See more

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Rated 5 out of 5 stars

Our dog loves the chicken liver paste and turkey liver paste. The pastes are great for when we may have to give him tablets as well as for adding a topping to his food as a treat. He also likes lick... See more

Rated 3 out of 5 stars

I have been feeding my miniature Jack Russell Arden Grange for a couple of reasons. Reasons being all the health benefits and ingredients which Arden Grange premium provides in their foods. Just recen... See more

Company replied

Rated 1 out of 5 stars

Sadly our puppy has turned his nose up at ever one of the products in the puppy starter kit. I didn't think I would ever find anything he didn't like but he point blank refused to eat any of thr... See more

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Rated 5 out of 5 stars

Great dog food from a great company which my GR really likes. We mostly order it directly from Arden Grange, however I am unfortunately going to have to get the dog food from another supplier becaus... See more

Company replied

Rated 5 out of 5 stars

Simple ordering process, fast dispatch and delivery. This is the only food that my dogs sensitive stomach can tolerate and it is a brand that I trust. Expensive in comparison to other brands but quali... See more

Rated 5 out of 5 stars

My dog loves Arden grange kibble. She's nearly 10 now and has tried all the AG large breed types over the years from when we first got her at 9 weeks old. She was originally on something different fro... See more

Rated 1 out of 5 stars

Very poor customer service had to get full refund in the end plus there prices have gone up way to much I paid £63 for 14kg bag last year it’s now £75 switching brand now

Company replied

Rated 5 out of 5 stars

Our dogs all have loved - and in one case still do love - the Arden Grange range of foods. The service is exemplary! My order arrived less than 24 hours after ordering it. Excellent!

Rated 5 out of 5 stars

My Cat Buddy loves his Chicken and Potato dry food from your company and I will be buying from you soon Richard Elliott Buddies Owner he car from the RSPCA in Newport Wales and I love him he is a Happ... See more

Company replied

Rated 5 out of 5 stars

Easy to order and great quality food. I have been using AG for many years, puppies, seniors and those with sensitive tummies. Would recommend to anyone.

Company replied

Rated 5 out of 5 stars

Great customer service. Answered my emails by return. Allowed me to manage my doggy food per orders to suit my golden retriever. Thank you Ness.

Company replied

Rated 5 out of 5 stars

It's always very quick to arrive, and, as a Many Tears dog owner I like to give Arden Grange my custom to say thank you for supporting them

Company replied

Rated 1 out of 5 stars

Unfortunately, I will not be buying any of your products again due to the fact that you sponsor Many Tears Rescue. Their adoption procedures are extremely lax. They put money before the welfare and c... See more


Company details

  1. Animal Feed Store

Written by the company

We are a British pet food brand that has been a pioneer in pet nutrition for over 25 years. Built on our core philosophy of ‘nutrition without compromise’ all our dog and cat diets are based on no-nonsense, naturally hypoallergenic formulations. Our foods are gently digested and highly palatable with no added artificial flavours or sugar. Our recipes contain exceptional ingredients, carefully sourced and included for their nutritional value. We combine these with powerful natural supplements to promote optimum health and wellbeing. It’s our mission to fill every dog and cat bowl with goodness, in the UK and beyond.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing product

My French bulldog pup has been eating Arden Grange since starting solid food. Her growth and weight gain have been perfect. She gets lots of compliments anytime we are out. One happy puppy one happy owner.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great products

I have always fed my dogs on Arden Grange, it's a trusted company,who are the only ones who produce a food suitable for my two dogs who have allergies and sensitive tummies.
Good products at good prices, please continue with your great customer service.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

I think Arden Grange are a fantastic…

I think Arden Grange are a fantastic company, their products are excellent, my dogs are so healthy on their food, their website is so easy to navigate, their delivery service is fantastic. I ordered one evening at 7.30pm and my order was with the courier lunchtime the next day, by the following day we had received our order. The packaging was still intact no problems. On occasion when I have had a query, Customer Services were exceptionally friendly helpful and efficient but in a professional manner. Thank you for your products and service.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Dog Food straight to my door

I have a recurring order for my dog's food, its delivered straight to my door, its always here when I need it and my dog loves his food....he's been on AG since a puppy ! Even better my vet says my dog is in great condition :-D

17 March 2026
Unprompted review
Rated 5 out of 5 stars

As a first time customer.

As a first time customer, I couldn't have asked for a better service.
excellent product & she's loving it.

5 March 2026
Unprompted review
Arden Grange logo

Reply from Arden Grange

Many thanks for your very kind 5* review.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quick responses from company if needing to ask something.

27 February 2026
Unprompted review
Arden Grange logo

Reply from Arden Grange

Many thanks for your very kind 5* review.

Rated 5 out of 5 stars

All good

All good. Service and delivery is great from Arden grange. My two dogs have the senior low fat sensitive. It’s not the cheapest but they thrive on it. Keeps them trim fit and healthy

5 March 2026
Unprompted review
Arden Grange logo

Reply from Arden Grange

Thank you for your very kind 5* review!

Rated 5 out of 5 stars

Great Service

The local postal service delivered my order to the wrong address. I contacted Arden who helped to locate where the package had gone and despite that the problem was due to the postal service delivering it to the wong place (the address on the package was correct), they took full responsibility for it. Fabulous service - thankyou.

18 February 2026
Unprompted review
Arden Grange logo

Reply from Arden Grange

Thank you for your very kind 5* review! I'm glad to hear that we were able to help with the issue you experienced.

Rated 5 out of 5 stars

I love being a regular Arden Grange…

I love being a regular Arden Grange customer- after initial tweak the food now comes just as needed. The quality puts a great shine on my dogs coat and gives her all the energy she needs.

26 February 2026
Unprompted review
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Reply from Arden Grange

That's so good to hear! We love having you and your dog as regular customers 💕🐾💕

Rated 5 out of 5 stars

Escentual food for happy, healthy giant hounds

We have been feeding our giant breeds - Irish Wolfhounds and Lurchers (Deerhound/Greyhound cross) - with Arden Grange large breed dry food since the start of the covid epidemic, when buying high quality dog food that was made in the UK became a priority. None of us - dogs or humans - have looked back since, as the kibble is excellent, the dogs healthy, and the service from Arden Grange always reliable. A new Wolfhound pup will be joining us in a few weeks time, so I have ordered the large breed puppy dry food in preparation, knowing that it provides an excellent foundation for a happy and healthy hound.

18 February 2026
Unprompted review
Arden Grange logo

Reply from Arden Grange

Many thanks for such a great review. It's super to hear that your dogs have been doing so well on their Arden Grange food. How exciting to hear about your pup! We hope he (or she!) settles in nicely. Welcome to the pack!

Rated 5 out of 5 stars

Great products

Great customer service, great food. My dog loves it, and she's a fussy eater.

26 January 2026
Unprompted review
Arden Grange logo

Reply from Arden Grange

Thank you for this lovely review.

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